TS1702 I bought 100 minutes for my daughters pinger ex app. The minutes never showed up and it says "You've already purchased this In-App purchase but it hasn't been downloaded". What do I do? How do I download it??

I purchased 100 Pinger EX minutes on my daughters ipod, the minutes never showed up and it says "You've already purchased this In-App Purchase but it hasn't been downloaded". How do I download it????

-First try contacting the app developer/go to their support site.
Next contact iTunes
Apple - Support - iTunes - Contact Us

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
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I have the newest update for the iphone 4s i can do everything on it except doenload apps. It does nt matter whether im on wifi ir 3g. The apps will show up and then say unable to doenload at this time? Any fixes yall have in mind? Thanks

Need help guys

Hello Hella80,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
You may want to review the information under the heading "How to reset."
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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I have been spending a week or two trying to resolve this issue with customer service. After giving them one proof after another, they said my case was "closed" and passed me on to you. The case number is #0215298380 hopefully you can access that and all my submissions of proof of purchase, proof of employment, etc etc etc.

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Hi Neha
I'm afraid I got stuck again with the popup "You've already purchased this... " as well as the occasional prompt for my Apple ID password.
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In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?

In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?

Apologies if I seem rude but isn't it obvious?
you have already purchased this item means you have already purchased this item - you don't need to buy it, you've already bought it.
To download it check available downloads in the store menu means to download it check available downloads in the store menu. So if you look at your top menu bar (in your iTunes programme) select the Store and from the menu that appears, select Check for available downloads. My guess (and I realise I'm risking my reputation here ) is that when you click on that, you will see a list of the items you've bought which will include anything you haven't yet downloaded to your iTunes. I assume there will be an option with that list to download those items.
I would like to thank the person who thought of the idea of taking different words and putting them in a certain order, so that those words form a sentence, and that sentence can then be read by other people and those people understand. Genius!

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HT201272 Some music purchases did not download on my phone. How can i download them?

Some music purchases did not download on my phone. How can i download them?

What do you mean 'did not download' ? Are they new purchases that you've done on your phone ? Past purchases that you are trying to redownload ? Did you get any error messages when trying to download them ?
What you can redownload will show in the Purchased tab in the iTunes store app on your phone (music won't show there in all countries). If they are old purchases and not all music shows there then check to see if any are hidden : http://support.apple.com/kb/HT4919
If they are new purchases and they don't show in the Purchased tab then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 I bought 100 minutes for my daughters pinger ex app. The minutes never showed up and it says "You've already purchased this In-App purchase but it hasn't been downloaded". What do I do? How do I download it??

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