TS1702 i bought an app from justintv ,now when i want to free app ,ask me for bill pay why?somebody help me please
i bought an app from justintv ,now when i want to free app ,ask me for bill pay why?somebody help me please
you can redownload purchased apps free of charge. see _*How to redownload purchased apps from the App Store*_.
JGG
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How can I change the default apple ID for app store. I bought the macbook from my school when I left and I'm the ID in place of mine is the computer departments one. How can i change it to mine?? Thanks
http://support.apple.com/kb/ht5621
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Hello,
I am from Russia
I bought iPhone 4 in 2010
Now it is lock
Could I kindly ask to unlock my iPhone
Serial number 80******A4S
04.11.08
MC318LL
5.0 (9A334)
<Edited by Host>likely you bought a jailbroken phone and updated the firmware and that resulted in the sim lock being reenabled nobody here can help you and also
this forum is user helping user only apple dont read or write here -
i have just bought an ipad2 from usa. now i am in india. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the device. kindly help
You need to plug the iPad into your computer that has iTunes installed on it, and activate it.
The User Guide would be good for you to read:
http://support.apple.com/manuals/#ipad -
I bought my phone from apple store they said its sim free but now i insert the sim signal is coming but its showing on screen activation required can anyone help plz
If your iPhone is new and you purchased from an Apple (Corporate ) Retail Store then you have to activate after inserting a new carrier sim for first time
See here
http://www.apple.com/support/iphone/essentials/ -
for some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?
Open the Mac App Store on the other Mac and in the Quick Links sign into your account. See if the Mountain Lion purchase is among hidden apps in the iCloud area of your account info.
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i need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details how can i solve this problem please.
thank you
Jan RobinsonThat's because the Mac, OS X and the iLife apps that came preinstalled on the Mac all belong to the previous owner. The previous owner needs to call Apple care and have their Apple ID disassociated from the Mac. Then the hard drive needs to be totally erased and OS X and the iLife apps reinstalled using OS X Recovery.
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My husband plugged my iPhone into his computer, created an account and now when I want to add apps it asks for his password not mine. How do I get my account back? Tried plugging it into his computer again. No prompt to change account back to mine.
Hi Trishw,
At the top of the iTunes Store window, you will see who is logged into iTunes. I'm guessing from your description, that it is your husband. If it is, click on the name to display the dropdown, log him out and sign yourself back in:\
Cheers,
GB -
i bought an application in itunes. When i opened the application, it asked me the access key that was sent throught my email address. But when i open my email address, there was no message from apple. how was that? where can i get the access key?
Apple doesn't send access keys for apps. Which app was this?
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I BOUGHT an application from my iphone Application icon and paid 2.99 dollars too, for phone tracker , downloaded sucessfully and its working too but not tracking the phones as mentioned in the description can any one support me??? better from apple!!
Is this the app you're referring to?
http://itunes.apple.com/us/app/phone-tracker/id348537489?mt=8
As you'll note it's made by Presselite and that page has a link to their support.
Also, you'll find it best not to post questions about iPhone apps in the AppleWorks forum. Best to contact the makers of the app.
Regards
TD -
I already bought logic pro 9 but now i have a new apple id, do i have to pay logic pro 9 again or not?? Or if i save it on a disk can i re-draw it into my macbook?
You can also contact Apple directly providing proof (The original receipt) you bought it originally on a different Apple ID and under certain circumstances they will transfer the App you bought over to your new Apple ID
You will probably also need to know what the older Apple ID was, along with other information used with that account (Like the credit card used for example)
Call them and see what they say once you have all your information together...
An alternative if you are running iOS8 on any of your devices or Yosemite or Mavericks.. on a Mac, is to simply add the old Apple ID your Family Sharing account.. using your new Apple ID as the master account... then every app you bought under the old Apple ID (if it is still active) will be available to download under your new one...
http://www.apple.com/icloud/family-sharing/ -
I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?
Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy -
I have bought an iPhone4 and to be able to use it for the first time I connected into a friends' itunes. Now when I want to buy itunes stuff on the phone it asks me her password. How can I set up again my itunes account?
Now I also have a macbook where I can sync my iphone but it doesn't allow mefirst of all only sync it with 1 computers itune account
second settings->general->store click the appleID box with her appleID in it and log out -
I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?
Downlands wrote:
Cant sign out. No password for now reduntant appleid
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
I have moved my iPhoto to an external hard drive. so now I have to have the external hard drive connected to my laptop to view the photos. Now when I want to import photos into iPhoto from my media card, I don't have room to connect both devices at the same time as the usb ports are side by side. How do I import my photos from the media card to the external hard drive now?
First transfer the photos to a folder on your MacBook using Image Capture in your Utilities folder. Then move them to iPhoto.
BTW, you might want to invest in a cheap USB hub.
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