TS1702 I bought an in-app purchase for toy defense, but it is not there. What do I do?
I bought an in-app purchase for toy defense, but it is not there. What do I do?
Contact iTunes
Apple - Support - iTunes - Contact Us
Similar Messages
-
I bought two in -app purchases for 9.99$ each. they never showed up on the game, i emailed GREE, inc and they said to get a refund how do i go about this? i have the emails for proof.
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
I HAVE BOUGHT AN IN-APP PURCHASE, I WAS BILLED, BUT NOTHING CHANGED IN THE GAME! WHAT DO I DO NOW??
The game is WSOP by PLAYTIKA LTD. I tried to contact them But there is no means of contact! NOT EVEN THROUGH THE DEVELOPER PAGE ON ITUNES!There is no need to shout.
If you haven't received the IAP then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
How to find my app purchases for iTunes, I mean the receipt not the apps.
I have tried for months to find how to see my app purchases for my iPad2. Under support I can see a receipt so presume it's possible but when I follow the directions I am not finding, keep ending up on the screen for everything including purchased but that is all the apps. Also while I have you is there a way to delete useless apps. . The ones you try and don't like?
Try this ....Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
-
HT4009 I made an in-app purchase for unlimited turns but it doesn't work
I made an in-app purchase for unlimited turns for the game triple town. However it never worked. I just got billed for the unlimited turns but I can't seem to get them in the app. How can I fix this?
First try going to the developer's support site/contact the developer.
Otherwise contact iTunes.
Apple - Support - iTunes - Contact Us
You should first try resolving it with the developer before contacting iTunes. -
As the topic above. My accout already deducted $49.99 for the purchase but I did not get any of the jewel.. Please help me..
Contact iTunes support, they will fix things:
http://www.apple.com/support/itunes/ -
please help. How do I get this sorted out? I paid for an in app for infinity blade but the in app is not reflected.
Click here.
-
I just purchase a gift card for my iTunes account. Follow the instruction and place the code to redeem my account. On iTUnes Store Home it shows $15.00 has been credited to my account but when I got to purchase its not there and request for my credit card infomation. Yet when I check the account infomation its in my name but the $15.00 gift card isn't present in my account. What happen to my money?
Forget it I fixed myself
-
I bought Apple care Protection Plan for iPad but I can´t registration. I have iPad 2 3G WIFI. iO5 What can I do? Tell me something please. Apple never have solution to muy problems, is amanzing. I can´t connect with apple store from my iPad and never tell what happened. Now I have other problem and I don´t know if Apple tell me some solution.
ThankHow do you mean yuou can't register? I just followed the link here
http://www.apple.com/support/applecare/welcome/
and if that doesn't work, just call them
http://www.apple.com/support/applecare/contact/ -
I have bought a fring out calling subscription about $8 the app is called fring and it's used to make international calls! It's not working and i want my money back!i have contacted them, but they never reply! Advise: never use fringggggg'
See:
Refunds from the App Store or iTunes - Apple Club -
I bought a Mac for education last month. However, i did not receive any app gift card. Where can i get it?
The gift card was from Apple and on campus venders. If you bought the Mac from someone else, then you didn't qualify. If you did buy from Apple or an official on campus Apple partner, speak directly to them.
-
Why can I make an in-app purchase for 4.99 but not for $99
does iTunes have a limit as to how much I can spend and if so how can I lift that limit?
I'm not aware of any limit. What happens when you try to do the $99 IAP ? If you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums), and see if they can stop the message appearing again :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
If it's a different problem ... ? -
Hello,
I have an issue where my iMac crashes and reboots 9/10 times when I log my wife's account off. I'd like to get it resolved as it is very annoying. We switch between accounts all the time and everytime it crashes I lose a bunch of info from my account. Can anyone help me understand how to fix this issue?
After the reboot a window tells me that my system has recovered from a seriour issue (sounds much like Window$ to me...) and a crash report is show:
Sun Nov 3 11:03:50 2013
panic(cpu 3 caller 0xffffff8022edc19e): Kernel trap at 0xffffff80231d38ae, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000170, CR3: 0x000000042a49c043, CR4: 0x00000000000606e0
RAX: 0xffffff8046d5f590, RBX: 0x0000000000000000, RCX: 0x00000000031f0000, RDX: 0xffffff8044427800
RSP: 0xffffff81f4343870, RBP: 0xffffff81f4343880, RSI: 0x0000000000000000, RDI: 0xffffff8044427800
R8: 0xffffff80655b0c00, R9: 0x0000000000000000, R10: 0xffffff81f4343780, R11: 0xffffffffffffffff
R12: 0xffffff80655b0c00, R13: 0xffffff80461be808, R14: 0x0000000000000000, R15: 0x0000000000000002
RFL: 0x0000000000010246, RIP: 0xffffff80231d38ae, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000170, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff81f4343500 : 0xffffff8022e22f69
0xffffff81f4343580 : 0xffffff8022edc19e
0xffffff81f4343750 : 0xffffff8022ef3606
0xffffff81f4343770 : 0xffffff80231d38ae
0xffffff81f4343880 : 0xffffff7fa37fcf61
0xffffff81f43438b0 : 0xffffff7fa37fd6a8
0xffffff81f43438f0 : 0xffffff80231b38f4
0xffffff81f4343950 : 0xffffff80231bc5e4
0xffffff81f43439a0 : 0xffffff80231bc2e5
0xffffff81f4343a00 : 0xffffff80231ca2d1
0xffffff81f4343f50 : 0xffffff802323de23
0xffffff81f4343fb0 : 0xffffff8022ef3e06
Kernel Extensions in backtrace:
com.webroot.driver.SecureAnywhere(104.0)[4516877C-BD60-3F95-93D2-D2A9EC8F0A00]@ 0xffffff7fa37fb000->0xffffff7fa37fffff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7fa3776000
BSD process name corresponding to current thread: loginwindow
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 196008980876705
last loaded kext at 71419521029131: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa5341000, size 20480)
last unloaded kext at 71479557418411: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa5341000, size 16384)
loaded kexts:
com.webroot.driver.SecureAnywhere 104
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.AMDRadeonX3000 1.1.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link." -
HT4009 How can I file a complaint when an in app purchase didn't work but I still get billed?
I have made in-app purchases for additional game content, I don't get what I bought but I still get billed for the purchase. When clicking the link in the reciept about "report a problem" I just get directed to the general Apple site.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
Apple charged me £20.99 for in-app purchase for an app I just bought an hour ago while I did not bought any in-app purchase. How could I make claim and refund this money?
If you didn't make an in-app purchase within the app then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You may also want to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off'
Maybe you are looking for
-
MBAM - Encryption does not start. Error code 0x80041016
Hi,<o:p></o:p> I'm having trouble getting MBAM and bitlocker working. I followed the guidelines from MS, and setup my MBAM server and Bitlocker GPO. My test client is hit by the GPO - i can see the registry settings pointing to the MBAM server, and t
-
Google are also suggesting that I 'upgrade' to Google Chrome.
-
PLEASE HELP - No Audio or video on new iMac
Hello all. I have a new iMac. 3.5months old. Just this week it started acting up on me. I cannot play any audio or video files. itunes won't play songs, YouTube won't play videos, etc. I can't figure it out. I've tried renewing Quicktime but it says
-
Running Windows 7, iTunes is not able to sync my iPod, gets stuck on backing up
I have un- and re-installed iTunes, but syncing my iPod (1st gen) is getting stuck during the backing up process. My husband's computer, also running Windows 7, freezes whenever he opens iTunes. Does anyone have a solution? Thanks!!!
-
Help! Can't open uTorrent or Microsoft Word on my computer. Everything was working perfectly fine before the update and now this is happening. Has been running super slow too. Is there anything I can do to fix this?