TS1702 I can't download my pages app that I had already payed? How do I do?
I bought the pages app . They sent me the bill but I cannot download it. It says waiting and is still saying so, for almost 48 hours
See if any of these things will let you download Pages.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
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This link may provide some help for you.
iTunes Store: Purchasing and managing auto-renewing subscriptions.
http://support.apple.com/kb/ht4098 -
TS1702 I can't download any google apps.
I can download and use any other app just fine. When I try to hit "install app" it just goes back to "free." How to I fix this?
I have restarted it and nothing has worked.If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
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Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
Okay so I was trying to re-download and app called, "Infinite Flight" as I came across a sign that said I had to re-pay. I had already purchased the app, this app didn't even show on the past purchases tab. But i had downloaded it before, this is not funny and should be fiixed immediately. Please answer, and thank you so much if you can tell me why. Thanks!
Most of the people on these forums are fellow users, not iTunes Support, nobody on here can fix anything for you.
You haven't changed country or are now using a different account since buying it, it's exactly the same app, and it's not hidden from your purchased tab (hiding and unhiding) ? If not then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ -
I purchased a new iPad, and am just learning. I installed a number of apps on the iPad, and then went to synch it to my home computer. Now none of the apps that had already been downloaded to the iPad will open. What do I need to do?
have you tried to reset it? hold down the sleep and home key until the silver apple comes up. Let it restart. It's the equivalent of 'control-alt-delete' and sometimes fixes glitches.
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plz put back the money u took out for app that i didnt even get or want my 5 yr old grandaughter was playing and this sign she said was popinbg up and i saw after it happened to a didfferent one it says buy or no thanks and she clicked buy so plz take off if the app is on my iphone but it is not and plz put back the $10.03 with tax back into my account the apple store and sprint store both told me to send u this mess to delet and restore my money into my account thank u
<Personal Information Edited by Host>Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your phone number from your post.
You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off', and depending upon what versiob of iOS that you have on it you may also have a Require Password setting on the Restrictions screen which you can set to 'Immediately' -
I downloaded a bogus app that was a scam. How do I report it and get my money back?
I download Microsoft® Office Word 2010 - Mastering in 24h™, v1.1 (4+) from the seller Thi Nguyen on my iPad and it was bogus. It was a page with crazy numbers and letters on it. How do I get my money back?
If you believe e that you are justified in asking for a refund, contact iTunes Store Support.
https://ssl.apple.com/emea/support/itunes/contact.html -
TS1702 why can't I install an app already installed on my touch?
why can't I install an app that has been already installed on my Touch (ie. Netflix)?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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Downloaded 5.1.1 to my iphone. Now, Safari will not connect to my server. Can not download web pages and many of my apps. Email seems to be ok. iphone running slow and sluggish. I have read several other users have experienced the same problem. Any solutions?
Basic troubleshooting steps oultlined in the User Guide are restart, reset, restore from backup, restore as new device.
You need to go through all steps in succession until your problem is solved. If going through ALL these steps fails to resolve your issue, then you'll need to bring your phone into Apple for evaluation and possible replacement. -
How can I obtain the Pages app which I previously purchased from the App store for Snow Leopard? The only download now available is for Mountain Lion which my computer can't run. Thanks
Try Amazon but look for the iWork suite of software. It's only sold separately as Pages, Keynote, and Numbers from the App Store.
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My hbo go app from new iPad .. Then after full reformat of device I now can't download hbo go app. What's up?
Thanks for helping
Hbo go isn't currently installed. It dissapeared from iPad home screens but not from settings. Waited for update. When it finally came I saw hbo icon during update then when it finished the update it dissapeared again.
Saw it in my apps on my computer. Tried to sync it back. No luck.. Reformatted device .. Tried to download hbo go. The install button in the app store won't highlight. I notice max go app won't highlight either. or photon flash browser too. Weird stuff. Does it not work on new iPad ? -
I can't download the Kindle app on my IPAD because Chinese Store doesn't have Kindle app. I am living in USA now, so what can I do to get a kindle app on IPAD? Can I change the store from Chinese Store to American Store?
Open App store app. On the main page scroll to the bottom. You will see your Apple ID. Click on it...then click on Open Apple ID. You should be able to change store.
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can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
will u please help me out?Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.
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I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry -
I set up my iPad 2 on my cousins MacPc, I dont have a computer or iTunes. Can I download my own apps and songs now or do i need to do eveything from his iTunes? Do I need my own iTunes account to get apps? Help I dont really know what or how to do it.
Install iTunes on your Acer and you can back up the iPhone. Or back it up to iCloud. If you do not back it up you can get it unlocked, but you will lose all of your content.
You can get iTunes from http://www.apple.com/itunes.
Even after unlocking I'm not sure it will work on Straight Talk, because last time I checked ST used Verizon as its carrier, and an AT&T iPhone 4 is not compatible with Verizon's network. You can probably use it on Net 10 or T-Mobile once it is unlocked.
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