TS1702 I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I just got a new iPad mini and when i tried to update my apps, and sign in to the iTunes store, it is asking me for my husbands apple id and password. but the apple ID in Settings is mine, not his.

How can I change the sign in so they ask for my Apple ID, not my husband's. This is a new device.

Hi Marmee14,
If your Apps were purchased with his Apple ID, it will still require his Apple ID to update them. If they were purchased with your Apple ID then it will use yours. Apps are linked to the Apple ID they are purchased with.
If, for some reason his Apple ID is set somewhere in the system, this article gives how to change it.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
For example:
App Store
iOS 6 and later: Go to Settings > iTunes & App Store.
If you signed out before changing your Apple ID, sign in with your current Apple ID.
If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
Thank you for using Apple Support Communities.
Nubz

HT2731 how do you enable cookies from the iTune store so I can download music

how do one enable cookies from the iTunes store so I may download music?

Search for music and then buy it.
If you already have music you want to import to the iPhone, connect it to your computer and open the iTunes application on the computer, and start a sync (in the lower right of the window).

I cannot access the Itunes store, but I can update my apps.

I cannot access the Itunes store, but I can update my apps. I have checked the following per Support:
http://support.apple.com/kb/TS1368
These articles have helped other users resolve connection issues:
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
iTunes for Windows: iTunes Store Connection Troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
http://support.apple.com/kb/TS1379
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: Can't access the internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?

I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?

Backup do not contaiuns music or apps, you will either need to resync them from your itunes computer, or you can go to purchase history in itunes or app store app and go to purchase history and redownload them.

I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks

I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device

mickyja wrote:
I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device
Micky,
The iTunes Store sells songs in AAC format. Most Android phones can play AACs. Just sync them to your phone per the instructions with the phone.
If by any chance your phone does require MP3 format, you can use iTunes to convert the files, per this guide:
iTunes: How to convert a song to a different file format - Apple Support
(This conversion does not require burning.)
For future reference, note that the iTunes Store is really optimized for people using Apple devices. You might find it more convenient to buy music in Mp3 format from Amazon Digital Music or Google Play Music.

My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock

I can not log in to the account from the iTunes Store's why I lost my security question! I want to modify the security question again I can not

I can not log in to the account from the iTunes Store's why I lost my security question! I want to modify the security question again I can not

BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

HT4759 Can I track my iPhone from my iPad if I have not activated the 'find my iPhone' on my mobile? Or does this need to be set up already in order to search for my phone?

Can I track my iPhone from my iPad if I have not activated the 'find my iPhone' on my mobile? Or does this need to be set up already in order to search for my phone?

No.
You needed to have set it up prior.

No matter what I do I get a message that says I cannot connect to the iTunes store What do I do? My password is correct and I cant connect with wifi or cell

No matter what I do I get a message that I can't connect to the iTunes store & I can't update apps. What do I do? I used both wifi and the cell network.

IF you are not able to resolve your issue then contact Apple Support at https://getsupport.apple.com/GetproductgroupList.do?caller=ikb&PRKEYS=PL220,1316 29,PL113,PL302,PF3,PF4,PF9,PL303,PL339,p…
hopefully they can help. You may also be interested to know that for some reason it is just not available to a lot of people at the same time. Appears to be an issue of more users than their servers can handle. Has happened periodically for at least 6 months that I know of but apparently users are able to use within several days if there are no other issues with the users device.

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

How do I buy stuff on the iTunes Store if I can't remember my security information

How do I buy stuff on the iTunes Store if I can't remember my security information

You can click below for the help you need:
Rescue email address and how to reset Apple ID security questions

Why can't i access the itunes store on Windows 7 64 bit? I tried deleting and reloading itunes with no luck and turning off anti-virus

I cannot access the itunes store although I can open itunes. It says I have a conflict but provides no details? No error message is provided? I have a windows 64 bit computer
I would like to purchase more songs but this is no longer possible!

Hey khedhuntr,
I would go through the recommended troubleshooting steps in here to see if that resolves the connection issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
All the best,
Delgadoh

Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

Perhaps the copyright holders chose to remove them. What album were you after?
tt2

TS1702 I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

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