TS1702 I can't make in game purchases anymore how can I fix this ???

Every time I try to make a in app punches it tells me to go to a support page but that has no information on it please help

You can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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TS3297 Ive purchased a lot of lives on candy crush and it will not let me purchase anymore how do i fix this issue

Ive purchased a lot of lifes on candy crush back to back and it will not let me purchase anymore, what do I do?

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT3702 I was mistakingly charged twice for an app purchase. How do I fix this?

I was mistakingly charged twice for an app purchase. How do I fix this?

Hello there, jm1992.
This Knowledge Base article provides the information you need to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Firefox.exe application error, tried uninstalling firefox but will not delete Scriptff.dll says access is denied. so i can't make a complete clean reinstall. how do i fix this?? thanks!

saw in previous questions that to fix this application error, i need to uninstall and do a clean install of firefox. however, Scriptff.dll says that access is denied and can not be deleted from the program files. how can i fix this so i can run a clean install?

Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time.

After the last update from firefox I cannot play games in pogo how do i fix this?

I have been using firefox since I got my new imac. Since about 2 weeks ago when firefox updated I can no longer play games on pogo. How do I fix this problem?The pogo web page loads but it won't let me load the games.

I had the same issue. I reinstalled FireFox 3.6.10 and that solved it for me. You can get 3.6.10 here:
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.10/mac/en-US/Firefox%203.6.10.dmg

HT4623 After updating my iPhone I am unable to make or receive calls. How do I fix this

After updating my iPhone I am unable to make or receive calls. How do I fix this

Having this problem too! 5 days without a working fone!!
I have signal bars,calling credit but it won't let me ring/txt??!!
Smart fone my arse!!! Didn't have any problems till I did the stupid update! Fuming!!

HT1491 Security questions when making purchases. How do i fix this?

I cannot download purchases for my iPod without a prompt to answer security questions. How do I fix this?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I updated my I-pad 1 to the new software and it wont let me open up one of the games (Dream Fish) How do i fix this problem?

I updated my I-pad 1 to the new sofware for it and now one of my apps (Dream Fish) will not open how to I fix it?

Assuming that there isn't an update for the app that you should download - and you did check correct. .... You can try closing the game in the recents tray and then reboot the iPad. I know you said it will not open, but I also assume that it crashes when you try to open it, and it should still be in the recents tray.
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app. Tap the home button twice.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I updated my itunes but the file got corrupted or damaged now i can't sync any of my apple devices anymore. how do i fix this problem

Is there a way to fix this problem all my music is still on itunes but i can't sync anything to it.

See:
IOS 6 App store crash: Apple Support Communities
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My homepages go back to my old default, no matter what changes I make to them in options - how do I fix this?

I have tried many different combinations; not even the "restore to main default" button works. No matter what I do, the same set of homepages comes up the next time I load Firefox. I know there is a way to fix this - it happened to me once before, years ago - but I can't find the solution I used last time. (It might have been a mozdev page, but I didn't have any luck there, either.) I just installed Firefox 3.6.15 today, and tried again, still no luck. I've been messing with this for months now, trying to come up with a solution - please help?

Thank you so much cor-el, that did the trick. Getting rid of the user.js file was all it took. I knew the answer was a simple one, I just couldn't find it. I think I just wasn't asking the right questions.
Thanks again.

Again you have denied my credit purchase for an in game purchase. OK 6th time fix this ****

Why do i have to keep getting you to fix this? I wish i had a diffrent format then I-tunes cause your so **** frustraiting. Please fix this again report # email is 405543798 . I bought 2 albums last night and now it is blocked again. Please fix this bug

This is a forum of other users. You need to contact iTunes Store Support. At the bottom right of this page you will see Contact information. Click there to find the correct contact link.

I am not able to update my purchases. How do I fix this?

It tells me that my billing account information has a problem from the previous purchase. The last thing I bought was an in-app purchase and I don't want to make a new Apple ID as I am very aware that I would have to buy my purchases all over again. I have tried changing my credit card info and I wanted to know how can I reset it or probably change this error?
Help!
X

It sounds like there is an issue with the Mac itself.
Use the verify disk A5 in troubleshooting.
http://pondini.org/TM/Troubleshooting.html
Even if you cannot connect by ethernet, at current location.. you can simply disconnect the TC from the network and bring it to the Mac and plug it in by ethernet. The TC can be reset if you haven't got a suitable current setup (save previous setup before you change it) and run just as backup device.. do the backup and then return it to the network.
If this is just a standard incremental backup.. then something has broken. The issue is not the TC pe se but failure in hardware somewhere.

I keep getting a "download error. Tap to retry" error on a song i purchased. How do I fix this?

I purchased a song on my iphone and it continuously will not download. I keep getting the error message "download error. Tap to retry" over and over and over. Help?!

I found something that worked for me on an iPod Touch 4G, iOS 5.1 in a similar situation. I was trying to download a bunch of previously purchased songs, but they wouldn’t download -- i ended up with a long list of songs in the Downloads window of iTunes, all of which would give me “Download error, tap to retry” no matter how many times I tried. The trick I read on another site of pushing Retry, immediately pausing, and Retrying again didn”t work for me. But when i went to the Music app, all the new failed downloads appeared in the songs list (accessed via the Albums button at the bottom of the screen), but with little round buttons (like the stop button on a DVD player) next to them. The songs wouldn’t play, but if you push one of the buttons, the song disappears from the list and starts downloading in the Downloads window in iTunes. By doing this, I was able to quickly break the locked up queue of downloads. The problem didn’t recur on my next download.

The calls i make go through, but i don't hear it ringing or the other person when they answer. how do i fix this?

The calls I make go through, but I don't hear it ringing or the other person when they answer. I can't hear anything when I make the phone call. How do I fix this?

I have had similar issues. Have you gotten any resolution?

I recently purchased a book and according to my bank account the payment went through buy now when I try to download anything iTunes says there was a problem with my last purchase and won't let me download how do I fix this please?? Do I have to pay again

I Recently purchased a book from iTunes and according to my bank account the payment was successfull but now when I try to sownload anything it says there was a payment issue with my last purchase! How do I fix this? Do I have to pay again??

Contact the store support staff at: http://www.apple.com/emea/support/itunes/contact.html for help.

TS1702 I can't make in game purchases anymore how can I fix this ???

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