TS1702 I can't open the purchased section and I've restarted my iPod and nothing is working

On App Store

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Similar Messages

TS1702 Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

I read online about a "clean reinstall" of firefox which seems to have worked! They should include direction on this on their page: https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

I can not bookmark any page, nothing happens when I select bookmark this page. My old bookmarks are there and working, but cant add anything new. I have tried the suggestions in the troubleshooting section, and nothing there works. Please help.

I select "bookmarks", I select "bookmark this page" and nothing happens. Doesnt matter if I am in regular mode, or safe mode.

Hi Mariah ~
It's Shaunn, the original poster. Thanks for your posting. I'm glad I'm not the only one that's having this problem.
Now that you mention it, I'm having the exact same problem on Facebook as well, when I play Family Feud.
I wish someone would investigate and post a solution to this problem. No-one from Playlist has responded, and no-one "Officially" from Firefox either.
So Mariah, I appreciate you and your post.
If you find anything out...from anywhere...would you please let me know. You can post it right here and I'll get an email from Firefox.
I'll do the same for you.
Enjoy your day and good luck.
Shaunn

HT4059 While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and

While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

HT1203 Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? Do I need a home computer,

Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? How do I sync all the devices to have the same music and apps?

You can set up an iCloud account on each one (the SAME iCloud account using the same AppleID on each) and then sync via iCloud.
http://support.apple.com/kb/HT5262\
However, an iCloud backup nor sync contains purchased content - that is available for redownload from the iTunes and App stores (so no need to waste iCloud space storing it for you).
So, for purchased content, you will have to download it on each device - just use the same AppleID and download each item on each device.
Without a computer to aid the sync'ing, downloading the purchased content on each device is the only way.
P.S audiobooks cannot be re-downloaded once purchased (all other content can be), so without a computer to save, store and move the audiobook files around, you will only be able to put those on one device - the one you first purchase it on.

I have downloaded trial for Windows English version, but can't open the Captivate_8_LS21.7z file. I have 32-bit. Will this work or shoudl I redownload?

I have downloaded trial for Windows English version 1.45GB.
It has downloaded but I can't open the Captivate_8_LS21.7z file.
I have 32-bit. Will this work ?

Hi There,
In order to download / install Captivate 8 32 bit, you have to download 2 files ( .7z and .exe ) at same location/ folder.
Once both files downloaded completely then you have to run .exe file and it will extract .7z file first and then it will initialize the installer. You do not have to open .7z file.
Let me provide you the download links of Captivate 8 32 bit :-
Open the link mention below in any Web Browser say Internet Explorer
https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate
Sign in with your Adobe id and Password, then you will be redirected to download Web Page of Captivate 8.
Do not click on Download. Kindly let that window open as it is.
Now Copy and paste the link mention below in the new tab/window of the same Web Browser in which you have opened the above link.
http://trials3.adobe.com/AdobeProducts/CPTV/8/win32/Captivate_8_LS21.7z
Then Save the file.
Do the same for the link mention below and save this .exe file as well.
http://trials3.adobe.com/AdobeProducts/CPTV/8/win32/Captivate_8_LS21.exe
Make sure both the files (.7z and .exe) save/download at the same location/folder.
NOTE: Wait for both the files to finish download and then run the .exe file.
Once you run the .exe, it will start extracting the .7z file and will provide Captivate 8 folder on your desktop which will contain setup.exe. Run this setup.exe to install Captivate 8.
Regards,
Ajit

How can i open the directory/folder and read all the files inside it in order and then close it?

How can i open the directory/folder and read all the files inside it in order and then close it? any example would be nice.
thanks

In the File I/O>>Advanced File Functions Palette is a function named "List directory". This function will give you two arrays. One contains the names of all subdirectories the other the names of all files. If you want to sort them by name use the array sort function. If you want to sort them by another attribute use the File/Directory Info function to get more data. Use a cluster which contains the attribut to sort and the original index of the name. Then sort this array.
Waldemar
Waldemar
Using 7.1.1, 8.5.1, 8.6.1, 2009 on XP and RT
Don't forget to give Kudos to good answers and/or questions

I can record and hear me recording through the computer's built in mic, but can't get the external mic and headphones to work., The preferences are set for the external mic and headphones...

I can record and hear me recording through the computer's built in mic, but can't get the external mic and headphones to work., The preferences are set for the external mic and headphones...

What operating system are you using? Is it on a Mac or a PC? Which preferences are set for external mic/headphones, Audition's or the computers?

I'd tried to restored my iphone but after that its just display the apple logo and nothing to work on?

I'd tried to restored my iphone but after that its just display the apple logo and nothing to work on?

Hello there, Shaneol10.
The following Knowledge Base article provides some great steps for troubleshooting your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If the iPhone still isnt recognized, refer to these documents (depending on which Operating System you are using)
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201272 I purchased some music on my iPod touch and want to download them to my iPad mini also but I can't get the purchased section to load at all anyone else had this problem?

Ok so I have an iPod touch 4th gen and I purchased some music on it. I also have an iPad mini and wanted to download it onto there also. Problem is that no matter how many times I try I can't get my purchased music section to load. I get the big at the top where you can select all or not on this iPad and the alphabet down the left hand side and the little loading thingy appears but nothing ever actually loads no matter how long I wait. It also sometimes just crashes the whole thing and kicks me out the app. Any suggestions? I've tried turning device on and off, it has the latest software iOS 7 and I've tried resetting all the settings already also as well as logging in and out of my Apple ID.

Hello AstarteLydianna,
The following article provides some additional troubleshooting steps that can help get the App Store working on your iPod Touch.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

HT201272 I can't open the purchased in the app store . and i have ipod touch 4th ..

when i had the ios 5 didn't have any troubles with the ipod . but when i update it to the ios 6 , the purchased didn't ever open in the app store ..
please help !!

Try using a photo import utility or application for this instead of doing it the archaic manual way. Even Windoze includes a scanner and camera wizard that can be used for this.

HT201272 I have downloaded a game and I have be charged for it £2.99 but it's not actually downloaded onto any of my apply products. I can't even see it in the purchased section and when searching for the game on the apple store it appears that I need to

How can I find my game without having to be charged again

Did the purchase go through e.g. does the game show in your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list). On your iPad you can only see a cut-down version of your purchase history (and optionally contact support) via http://appleid.apple.com
If the game shows on your purchase history but doesn't show in the Purchased tab in the App Store app on your iPad (you are looking at the 'All' view ?), then is it hidden : http://support.apple.com/kb/HT4919 ?

I can't open firefox in safe mode -- firefox is frozen, I can't open the firefox menu, and I can't quit to reopen in safe mode

-I am on a Mac.
-Firefox was behaving strangely, so I quit it.
-Upon attempting to reopen firefox, the situation occurred.
-Firefox is frozen.
-I can not get into the firefox menu. If I click on the firefox icon it still shows me the finder menu (no window appeared either. There are no outward signs firefox is open.)
-I can not open it in safe mode because I can not force quit it either.
-In the force quit menu it says firefox open, but nothing happens when I attempt to force quit it.
-I got no error message.
-In other words, Firefox is totally unresponsive. I can neither interact with it or force quit it.
To the solution...
-Upon research I believe its a problem with my theme, but I repeat I can not open firefox in safe mode.
-As I said, it says firefox is open but I can not interact with it.
-I can not restart my computer because it says firefox is open.
-I can not delete firefox because it says firefox is open.
I am posting this from Safari.
Please help, and thank you in advance.

''Scott [[#answer-710824|said]]''
<blockquote>
With a Finder window open, are you able to force quit Firefox by selecting the Apple menu > Force Quit > Firefox?
There are another couple of way you can start Firefox in Safe Mode: one is to hold down the "Option" key when you click Firefox in the dock. The other is to run the following command in a Terminal window:
<pre>/Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode</pre>
Terminal.app can be found in Applications > Utilities. Just paste in the line above and hit the enter key.
</blockquote>
The Terminal command worked like a charm, thanks.

I have read every post I can find on calendar sync errors and nothing has worked

I know this is a huge problem but there has to be a solution that works. I have read the KB article and done all the task with no luck. I am using a blackberry 8900 with a laptop with vista and Outlook 2003. I recently downloaded DM 5.0. Emails, Task, and Contacts have synced with no problems but the calender I continue to get an error message.
Can someone tell me what to do to fix this problem that wiil work
Thanks

D13, thanks for these details. This an awesome clue. Are you able to connect to this Wi-Fi connection with other devices? Let's try a few steps to resolve this issue.
First, reset the network in Settings>General>Reset>Reset Network and power your device off/on.
Secondly, delete the Wi-Fi connection in Settings>Select your Wi-Fi>Forget this Network and the try to connect to that Wi-Fi again.
Lastly, try creating your Wi-Fi connection. Tap Settings>Enable Wi-Fi ON. From Choose a Network, select Other. Enter the Wi-Fi network name. Select Security. Select the Wi-Fi network type then select Other Network. Enter the Wi-Fi network password then select Join
Keep us posted.
LasinaH_VZW
Follow us on Twitter @VZWSupport

My ipod is stuck on the apple logo and nothing is working

The screen on my ipod touch just went black and then came up with the apple logo after I plugged it in. It has been about 20 minutes and nothing has happened. I've tried resetting it but nothing is working. Please help. Thank you so much!

If a hard reset does not work, try putting it in DFU mode and restore it.
Basic troubleshooting steps
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TS1702 I can't open the purchased section and I've restarted my iPod and nothing is working

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