TS1702 I cannot contact the vendor the link page is false, how do i get my money back the app doesnt work

I bought igtalk pro in good faith but it doesnt work, i cannot see any incomming messages and when i click the links the app crashes. When you try to "report a problem" the page is all about photos and solitare and no thing even in english its a jappanise or chinese site. how do i get my money back when i went through to i tunes it said contact vendor, well i cant as no links to vendor.
Thanks in advance.

When you say that you went through iTunes do you mean the 'report a problem' link from your purchase history, and on that did you say that you couldn't find any support from the developer ? If not then you could try that : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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