TS1702 I cant buy gem in COC, but i have buyed gem before? Why?

Dear, i play clash of clans. I have buyed gem before, but now i cant buy gem.
I live in viet nam. I use amex and visa credit card.
Why? Pls show me how to solved it?
Tks!

Hi M3l1nda,
You can contact iTunes Support at http://apple.com/emea/support/itunes/contact.html

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