TS1702 i deleted everything by mistake. now all I can do is get the apple logo to appear. please advise?
I deleted everything by mistake. Now all I can do is get the apple logo. I need safari and gmail at the least. Can you help?
Thank you.
pattikopstein
Start iTunes.
Plug in your iPad using the USB cable.
Click on the iPad in the left hand column under "Devices".
In the "Summary"tab, there are options to Back up, Update and Restore.
Choose Restore and let it run.
http://support.apple.com/kb/HT1414
Similar Messages
-
I have reset my ipad using General > Reset > Erase All Content and Settings. And now it will not boot. All i see on screen is the Apple logo. What do i do?
When you restore, you can restore to factory settings or to a backup. Restoring to factory settings removes everything and takes you back to out of the box status and you start all over again. Restoring from your backup will replace all of your app data, bookmarks, email settings and things like that. You still may need to sync all of your purchased apps and music, photos and so on back to the iPad.
I assume you want to restore from your backup to put all of you data back on the device so connect the iPad to your computer, launch iTunes, right click on the device name on the left side under the devices heading and select restore from backup. After you restore from your backup, make sure that you sync all of your other content with iTunes. -
I clicked on "Erase all Content and Settings and now my ipad is not working, only the apple logo appears. how to i reset it back?
Some please show me how to reset it.Here is some information from Apple:
http://support.apple.com/kb/TS3274
http://support.apple.com/kb/HT4057 -
My ipod touch 4 gen is in recovery mode and i dont know how to get out of it,i tried everything like hold the home and top button at the same time. All it did what g to the apple logo and went back to recovery mode any help?
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
-
I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?
You can try putting it into Disk Mode
http://support.apple.com/kb/HT1363
If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.
NOTE: You can also try putting it into Disk Mode WHILE it is already connected to the computer.
If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer. You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).
Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod. -
I reset my mini ipad using settings as itunes was "freezing" now my ipad is completely frozen -- shows the apple logo and white line underneath and the it stops
<Edited by Host>Reset it by holding the power and home keys down until the Apple logo appears.
Barry -
I recently updated a app on my iPad 2.it asked me to turn it off then on so I did .now every time I turn it on the apple logo appears then it automatically shuts down an does the same untill the battery's gone ?
You probably need to restore your iPad now. Pay attention to the last part of this kb article where it explains about using recovery mode. You may need to restore the iPad using that method.
iTunes: Restoring iOS software -
Had a problem with my mail and was following online suggestion to do a reset of iPad. After reset was done the Apple logo never appeared just have a rotating circle in the middle of the screen. What do I do now?
Restore the iphone from itunes on your computer
-
I reset my old iphone 3 to give to my gtrandson but all I get now is the Apple logo but nothing else. Can anyone help !!
Hi campbellfrompyrford,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if your iPhone does not start up past the Apple logo:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
All the best,
Jeremy -
I reset all contents and settings on my ipad and it won't turn on, when i try to open it the apple logo appears and then nothing happens
Hi how did you resolve this problem
-
Computer crashed and is now stuck on a grey screen with the apple logo and pinwheel. What do I do?
Computer crashed and is stuck on a grey screen with the apple logo and pinwheel turning
Please helpTake each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I have tried to update my iphone 4 and now it is unresponsive and frozen either on the apple logo or sometimes i can get it back to the itunes logo though it is still frozen. I have also tried restoring it and still nothing
See here - http://support.apple.com/kb/TS3694#error1603
-
My iPad shut off an now won't do anything except display the apple logo. What do I do
My iPad is a full size iPad2 about a year old it has the max of memory storage available,I think it was 64? It was fine and the battery was low, it had powered down and displayed the apple. I plugged it in and recharged it but now all it does is display the apple. What do I do? I've tried plugging it into my Mac, and syncing it but nothing is working. help, please?
Hi there GrannySmith6,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
-Griff W. -
My iPhone 3GS displayed a message saying it was over heating and to turn it off.
I turned it off and the next day that I turned it back on, it wont go passed the main Apple screen.
It had a message to re-connect to iTunes, then that the IMEI and SIM were unknown.
Now it wont turn on at all!!The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.
Maybe you are looking for
-
Alt text not appearing in WebHelp output
We are using FrameMaker 10 and RoboHelp 9 to output as WebHelp. In the FM files, I have added alternate text to anchored frames containing images. When I update the linked FM files in my RH project, the screen tip is empty for these images, but when
-
Is there a shorcut to switch between the differents groups of tab in firefox 4?
Is there a shorcut to switch between the differents groups of tab in firefox 4 without seeing the panorama? Or how can I create this? Regards Tetramonium
-
Custom grid spread in Hyperion Planning v 11.1.2.3
Hello In Hyperion Planning version 11.1.2.0 one could add custom grid spread methods to be used in planning forms. To add methods one had to add entries to the HSP_SPREAD_PATTERN table On migrating to version 11.1.2.3 the values still exist in the ab
-
I have a problem that is confusing me. They all seem to have that effect. I have a DataAction that is linked to a UIX form. The form allows me to create/edit/update/delete records. It shows a list of records and provides the fields needed to modify t
-
My recently bought and up to date MacBook Pro 17" became very slow after downloading and installing Aperture 3. Is there onyone out there who have experienced the same problem and have an idea of how to go about fixing the problem ?