TS1702 I did an in app purchase to get the full version of the app and I still have the lite version. how do I get the full app?

I downloaded the light version of My First Book of French Alphabets by
Ilmasoft. I did an In-App Purchase of $1.99 to get the full version. Upon returning to the app to use it (it did work after the initial purchase), I still have the light version. I tried reinstalling the app but still have the light version. I have also tried emailing the developer, but no response has been received.
What else can I do? I really like the app. I would even repurchase it to get the full version, but it shows as a purchased item.
Any help for this problem would be appreciated!

Hi,
Generally, you can switch between the light and full version of OWA, if your web browser support the full set of features. You can do this by checking or clearing the "Use the blind and low vision experience" check box. However, if you use a web browser
that doesn't support the full set of features, Outlook Web App (OWA) will open in light version.
Here is a related article for your reference.
Outlook Web Access: Service always defaults to the Lite version
http://support.microsoft.com/kb/2023257
Best regards,
Belinda
Belinda Ma
TechNet Community Support

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