TS1702 I don't have an iPhone anymore but keep getting charged for subscriptions I need to cancel them how do I do it?
I need help I had to return my iPhone because of financial reasons and I'm still getting charged for an app I forgot to cancel the subscription how can I fix this?
You should be able to cancel auto-renewing subscriptions via your computer's iTunes - there are instructions on this page: http://support.apple.com/kb/HT4098
Similar Messages
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I'm trying to downgrade my icloud storage; however, my MAC book will not upgrade pass 10.6.8 and I don't have my iphone anymore. If there another way for me to do this? I've tried everything I can find online and of course my coverage has expired and can't call the support team.
Hello Lara,
have you already called Apple and explained your current situation, because I don't see a way to downgrade your storage plan with a Mac only running Snow Leopard and without a iOS device running at least iOS 5.
Best regards. -
I have a 5s iphone and I am unable to talk and text to my friends that don't have an iphone. I used to be able to before the latest update. How do I fix this?
I figured out how to fix the microphone with texting!! I powered off my iphone. I don't know what caused the microphone to stop working, but it works now! Thanks for trying to help.
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My iPhone is locked due to setting up a passcode after loading new version 7. I have tried to reset but keep getting turn of "find my iphone". I can't get into the phone to turn this off. What do I do now?
Try this - http://support.apple.com/kb/ht1212 - also you can sign into www.icloud.com and remote erase the phone
recovery mode restore as descibed in HT1808 might be your last resort though -
I have an IPhone 3GS that keeps getting the message "charging not supported by this device" Dismiss. I have tried several different ac adaptors, car chargers and even directly connected to USB on computer and still get the same message. Software is up to date as well. Help!
Clean the dock connector with a soft dry brush.
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trying to update to ios6 on iphone 3gs but keep getting error code 1403
Try updating over Wi-Fi:
Settings > General > Software Update. -
I have installed Adobe digital additions and have tried to authorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please.
I have been using Adobe reader for PC to download my eBooks but the eBook Vendor has switch to Digital Addition,this is from sjpt,
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID. -
I have bought a 3gs on ebay but it still has the password. I have tried to restore but keep getting a 3914 error on restore. Can anybody help?
See the error descriptions fro error 3914 here: http://support.apple.com/kb/ts3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com". -
Where and how can i cancel a app on my iphone? I keep getting billed for it monthly.
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
e.g. if doing it on your phone then go to the bottom of the Featured tab in the App Store app, tap on your id, tap 'view apple id' on the popup and sign in, and on your account's page there should be subscriptions section. -
I have a 2006 iMac that I've upgraded to each new os as they came out. I just wiped it (for the kids to use, I have a new iMac with Mavericks) and reintalled Tiger from the original discs. I want to get it back to Lion - which I purchased from the Mac App Store. But Tiger doesn't have the App Store and I don't have the discs anymore from the intermediate versions. I tried downloading Lion from the new iMac but it's not available...
Any ideas?To get to the App Store, you need to upgrade the Tiger machine to Snow Leopard.
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HT201413 i have tried resetting my iphone 4 but keep getting an error code at the end (34)
I HAVE AN IPHONE 4, I HAVE TRIED RESETTING THE PHONE BUT KEEP GETTING AN ERROR CODE AT THE END OF THE RESET ie;34, ANY IDEAS PLEASE
I'm not certain thats the problem. I stopped antivirus, I set screensaver to NOT trigger and yet it took me FOUR DAYS to completely sync my ipod touch. Stupid me decided to try it with the iPad and guess what...it's been three days and STILL timing out.
I don't think Steve Jobs died; I think they upgraded him to iOS5, he crashed and they could not restore him.
THIS UPGRADE *****. They rushed it out the door to get the fancy-dancy voice command thing on the iphones and yet that feature does not help ipod or ipad users. -
My cousin asked me to help with his IPhone 4. It will not do anything except show the Apple logo. I have tried to do a restore on it but keep getting the message "Unknow error occurred. (27)". What is this and how do I fix it?
iOS: Unable to update or restore
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During setup of Iphone 6 I keep getting error message "cannot restore backup" from Icloud. I backed up my old Iphone 5 yesterday. Is it because of different operating systems? Please help. Thanks!
Does your iPhone 5 IOS is later than iPhone 6 IOS?
If true, you need to update your iPhone 6 before you can restore from your backup.
If not, is iPhone 6 connected to power supply? -
I have my account settings set up to block all downloads. I just noticed that I am still being charged for downloads that are happening to my phone. My phone doesn't even have the downloads that I am being charged for. Why is my account being charged for downloads and why aren't the blocks preventing these fraudulent downloads anyway?
I finally got a hold of tech support and they are taking care of this.
Thanks@!
$0.99
$0.99 -
How do i delete my icloud account if i don't have the iphone anymore?
How do i delete or deactivate my icloud account on an iphone that i no longer own...I sold it to someone, but they said that i need to delete my icloud account..im kinda new to this stuff and don't have a clue what to do, can anyone help me with this or give me some advice? thank you
In a web browser, log in to your www.icloud.com account. Under the find my devices, you can erase the device, then delete it from your list of devices. That will effectively disable Activation Lock on the device.
see http://support.apple.com/kb/ts4515
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