TS1702 I gifted an app to my friend but they haven't received it yet

I sent the app to their email address but they have not recieved it yet. Is it hiding in their app store or do they need to set up an I tunes account to retrieve it.

They should get an email still I'd think. If they haven't received it, try having them make an apple I'd incase. When I gifted one to my mom, it was hiding in her spam folder.

Similar Messages

  • HT204266 I have gifted an app to a friend, but she can't download it from iTunes why ?

    Hi,
    I've gifted an app to a friend, but she says cant download it from itunes. Why ?
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    Daryl

    Hey Dazr12,
    Just send the following steps to your friend:
    1) Make sure the latest version of iTunes is installed on your computer. The latest version is available free of charge from the Apple website:
    http://www.apple.com/itunes/download
    2) Click the following link to launch iTunes and display the Redeem page:
    https://phobos.apple.com/WebObjects/MZFinance.woa/wa/freeProductCodeWizard
    Note: If this link doesn't work for you, simply open up the iTunes application, click iTunes Store on the left, and when the iTunes Store homepage loads, click the "Redeem" link in the upper-right corner of the page.
    3) Enter your 12-digit gift code and click the Submit button.
    4) A message will appear confirming that your gift code has been redeemed. If you don't have an account, you can create one at this time.
    hope this will work

  • I was gifted an app from a friend but I already owned the app. Is it possible for him to get a refund? or something because I feel really bad.

    Is this at all possible for my friend to receive a refund?. Thanks guys :D

    Sorry, but no. 
    Apple's policy states, "all sales are final" >  iTUNES STORE - TERMS AND CONDITIONS

  • HT203167 I gifted an app but they havn't received it

    I gifted an app But they havn't received it How do I  make sure they will get it

    I did this today for each of my kids for their IPads and they haven't received the email and app. I haven't received the confirmation email either. How long does this process usually take? It has been a few hours. The app that I purchased as a gift was iMovie.

  • I was using HeyWire to text my friends but it just stopped receiving texts from the friends in Grand Rapids, MI. Why?

    I was using HeyWire to text my friends but it just stopped receiving texts from the friends in Grand Rapids, MI. So anyone can help me????

    Suie,
    Thanks for reaching out to us about it and we do really appreciate the feedback so that we can work on any issues that may be present. There was a period of maintenance with our servers and this is probably why you were unable to receive messages from a particular contact. I would close, and reopen the app and attemp to exchange messages with this contact. If you are still having issue please email us @ [email protected]
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  • HT203167 I can't even find the app in the store. Please help. I contacted the camadu app support but they haven't rep

    I bought the app peru tv in march. Sometimes it stays idle when downloading a tv channel so I ended up deleting the app and reinstalling it. Today I can't even find the app in the store. Please help. I contacted the camadu app support but they haven't replied regarding problems with channels and lost app

    In order to properly upgrade the OS of your Mac.  10.1  Puma is really old.  Your Mac has to meet the tech specs for Lion:  And it would probably need to be a clean install.  If you recently purchased Lion.  Call Apple Care CPU and ask them to be sure.  You get 90 days Free of phone support.  1-800-275-2273
    Apple - OS X Lion - Technical specifications 
    General requirements
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
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    Some features require an Apple ID; terms apply.

  • I report a problem refund app in appstore but i haven't received mail from apple

    I report a problem refund app in appstore but i haven't received mail from apple I wait 2 days ago

    You could try contacting them again (we are fellow users here on these forums). Ttry the 'report a problem' page to contact them : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Iv been trying to sync new apps I downloaded on my ipad2 and it isnt syncing. when I connect my ipad to itunes on my PC and click on the APPS tab I can see the apps on the PC but they are greyed out

    Iv been trying to sync new apps I downloaded on my ipad2 and it isnt syncing. when I connect my ipad to itunes on my PC and click on the APPS tab I can see the apps on the PC but they are greyed out

    Do you have restrictions enabled on your iPad? Go to Settings>General>Restrictions and see if you have it turned on. If so - see if you have installing apps turned off. If you do, turn restrictions off on your iPad and that may do it for you.

  • HT201272 I bought some tokens to help on 'Words with friends' but they didn't download. I have the receipt for the purchase. How can I collect the tokens?

    I bought some tokens to help on 'Words with friends' but they didn't download. I have the receipt for the purchase. How can I collect the tokens?

    You will never receive a reply from Physios because they have discontinued the game and all support for it.

  • I want to purchase some games in the App Store but I forget the answers. But I haven't received any email from Apple. Why is it so?

    I want to purchase some games in the App Store for my I-pad air but I forget the answers to my security questions.  Apple said that email has been sent to my account but I haven't received any email and I realized that the email below my security question is not mine because my email ad starts in letter j not w..... 

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  • I was gifted 2 audio books in iTunes, but they are no longer in my library.  Have I lost those books?

    I was gifted 2 audio books in iTunes, but they are no longer in my library.  Have I lost those books?  They quit showing up when I got a new computer.

    Audio books cannot be redownloaded from the store like other iTunes purchases, see:
    http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
    How did you migrate the iTunes library from your old computer? Do you still have the old computer or a backup of the old computer? Then look for them in the iTunes Library there.
    Any Audio book you have should be in your iTunes Library in the folder
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    Léonie

  • I sent someone a iTunes gift card today and they didn't receive it yet

    I sent someone a gift & they did not receive it yet. How long does it take?

    You are not addressing Apple here.  This is a user to user forum.
    You need to do what Staples advised and contact iTunes support.  The following link will help you.
    http://www.apple.com/support/itunes/contact/

  • TS1702 I sent a app to my fiancé but she didn't get it. What do I do?

    I sent a app to my fiancé but she didn't get it. What do I do?

    Have you tried to resend the gift?
    See here:
    http://support.apple.com/kb/HT1541
    Also ensure that a valid email address is used, and the gift has not been sent to the spam/junk folder.
    If your recipient has still not received the gift via email, after 24 hours, contact iTunes support:
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  • I sent an album as a gift to someone, but she haven't receive the iTunes store email containing the redeem code

    Hi everyone. I gifted an album (Beyonce) to someone as a Christmas present, I bought it last Dec 23 and scheduled it to be delivered on the 25th. But still she haven't receive any redeem code or email from itunes until now. Tried to resend it many times already but still no luck, no email. I am sure also that the transaction has been successful since Apple sent me already an email of the receipt of my purchase of the said album on the 25th December also.
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    Anything I can do more? Can I use the 10 character code under "order" as a redeem code?
    Merry Christmas to all here from the Philippines.

    JTMD wrote:
    I gifted an album ...  But still she haven't receive any redeem code or email from itunes until now. Tried to resend it many times already but still no luck, no email.
    Can only offer you this... as you have tried to Re-Send. Perhaps try a Re-send once more.
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Gifting an App to a friend in France

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