TS1702 I have accidentally perchased an app from app store and i wanted to ask if i could refund my money.
I have accidentally perchased an app from app store and i wanted to ask if i could refund my money.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom
Similar Messages
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I explained it most in my question but I am getting charged double for songs that I have already paid for and am not going to pay for twice because that is messed up. But I want to get some apps from the store and it wont let me because of $5.25. Who can I talk to about resolving this issue?
You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.
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TS3106 I just downloaded this app from the store, and it WILL NOT OPEN.
I just downloaded this app from the store, and it WILL NOT OPEN. I've deleted it and reinstalled it and it still crashes whilst loading everything. I'd really like to use this software....please help.......
Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
Then try following the steps in this Apple article to create an account without a credit card -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
How could i cancel a purshed app from itune store and stop payment from my crediet card
How could i cancell a purshed app from itune store and stop payment from my vredit card
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask. -
I HAVE JUST PURCHASED LES MISERABLES FROM THE STORE BUT TWO TRACKS DID NOT DOWNLOAD. CAN I GET ANOTHER DOWNLOAD FROM THE STORE OR A REFUND? ALTERNATIVELY CAN I DOWNLOAD THE WHOLE ALBUM AGAIN FREE?
Try the Store tab in iTunes and Check for Downloads.
If that doesn't work go to the main itunes store screen in itunes and on teh right side under quick links see if you have a purchased secrion - do the tracks appear there for download?
Failing that contact support:
http://www.apple.com/support/itunes/store/ -
I am rebuilding my iTunes library, but still have all the old content on my iPod Classic. I have just download some songs from the iStore and want to add them to the iPod, BUT when I try to sync it asks if I want to delete all content from the iPod and add only the material that I have just downloaded from the Store. I do not want to lose my old content, because it is very extensive.
You are trying to sync to other than the one iTunes library you can sync to. You can copy music from multiple library/computer if you use the manual method of syncing. That method is described here
iTunes: Syncing media content to iOS devices and iPod
If you want to make this computer/iTunes library your syncing computer/library you have to restore the iPod on this computer/library. Restoring erases the iPod.
You can redownload most iTunes purchases by:
iTunes: Syncing media content to iOS devices and iPod
To copy other music to the computer see:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
BTW this is the iPod touch forum -
just purchased a ex demo iMac from a store and would like to reset and start again how do i do this
I would take it back to the store and have them do this for you, that should be a condition of the purchase. However the easiest method is to boot into the Recovery Partition (Command + R) on startup, use Disk Utility to erase the HD and then install OS X again. This will give you a fresh start.
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Hi - while attempting to update apps from the "App Store" the message "Cannot connect to the iTunes Store" but am not asked for a password or user id BUT I have no problem connecting to the iTunes store directly.
Thoughts?
Thanks....
MikeSee these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
Okay, well I have just bought a AirPort Express Base Station ( 2nd Generation ) and I'm new to it, but I wanted to ask that if it join's a network you have setup at home, will it still run with the 2.4 GHz and the 5.0 GHz.
The AirPort Express will "extend" both the 2.4 GHz and 5 GHz networks and provide more wireless signal coverage when it is connected to another Apple AirPort router and configured correctly.
The AirPort Express cannot provide more wireless coverage though, if you are trying to connect it to another 3rd party wireless router using wireless only.
It should be possible to set up the Express to provide more signal coverage if you connect it back to the main router using a wired Ethernet connection or using Ethernet powerline adapters. -
My iphone won't let me get apps from the store and it says my country is not valid I have changed it and it says my postcode o wrong
Also see the link below.
http://support.apple.com/kb/HT5018?viewlocale=en_US -
I removed my Launchpad app from my dock, and I want it back. Where do I find it?
Choose Applications from the Finder's Go menu and drag it back.
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I have purchased about 30 songs from Itunes store and downloaded on my PC. Had it for a few weeks. When PING was introduced and was downloaded to my system, all the songs I purchased were obliterated. How can I retrieve these so I can download these songs to my Iphone that I just recently purchased? Please advise. Thank you.
Hi, Thank you for the help. I downloaded the new ITunes 10.1 as instructed. I found the Old Itunes library folder. But when I tried to import it to my current Itunes library, it gives an error message:
"The file "iTunes Library 2011-03-22.it" cannot be imported because it does not appear to be a valid exported file."
I don't know how else I can import the songs from this old library to the current Itunes library. Please advise. -
I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!!
I would suggust:
1 to create a big camera for i pads and ipods and iphones so we can put it in another ipad or ipod or iphone and it has a zoom lens
2 when i downloaded photos and music from a computer to my ipad , i cant delete them now plese do the itunes like samsung becuz samsung have an easier way to download thing from computer
I hope to help me with my poblome and fix it please !!??
And i hope to take my suggusts and make me happy becouse apple it is cooler from samsung
Apple the best
H.MThe iPad 1 can't run the newer operating systems. It'd be like trying to play a bluray disc in your 6 year old dvd player....it simply lacks the hardware to make the software run.
No suggestion about the camera, but given that Apple's attitude seems to be to focus more on the more mobile devices for photography (the iPhone and Touch cameras got features, the iPad and mini didn't), that is highly unlikely. You can tell Apple what you want, but you'd probably be money ahead to get a digital camera.
as to the photos, anything put on via iTunes has to come off via iTunes.Your main alternative would be to look for photo apps that offer file exchange that may give you more functionality. -
Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store
http://support.apple.com/kb/ht1918
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I have been using my Apple ID in India and recently i moved to Spain and now i can not see my indian apps.it says my apple ID is valid for only spanish store.how to download apps from Indian store being in Spain.
Did you try to change the location in Settings/iTunes & AppStore/AppleID -> view Apple ID, log in ->Country/Region -> India?
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