TS1702 i have already purchased docs to go for my iPad when i tried to update from my mac they deducted 1$ why

pl let me know as i have already purchased docs to go for my iPad when i tried to update from my mac they deducted 1$ why

Did you add or change your credit card details when downloading it ? If so then it's probably a store holding charge which should disappear within the a few days (though as it's now the weekend it may take a day or two longer) : store holding charges.

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Hi All I have just purchased docs to go for my ipad 1 and it asking me to authorize my laptop before I can syn to my ipad in order to get the app on it? any one know how or where to find this authorisation link?

Hi
I have just purchased docs to go for my ipad 1, it is asking me to authorixze my laptop before it will sync to my ipad, where can I find that authorization link?

In iTunes on your computer (it wants you to authorise your iTunes account) : Store > Authorise This Computer

I want to gift a season that I have purchased. When I select the season I am not given the gift option, only "you have already purchased this season" Help....I'm trying to give Apple money here!

I want to gift a season that I have purchased. When I select the season I am not given the gift option, only "you have already purchased this season" Help....I'm trying to give Apple money here!

Another poster said that if you sign out of your iTunes Store account, go to the item you wish to gift, and select "gift" and go through the purchase process, it will then ask you for your account information and send the gift. I haven't tried this myself, but it's worth a go.
Regards.

I have just purchased an activation key for iWork but when I enter it it is rejected as invalid. Any help or suggestions please?

I have just purchased an activation key for iWork but when I enter it it is rejected as invalid. Any help or suggestions please?

Check the usual suspects, letter O and number zero for example, also letter "ell" and capital i.
We are however not Apple. Contact their telephone support for wherever you are.
Peter

I have just purchased the PDF to word converter and I am trying to convert from PDF to word and keep getting a conversion failure? If this can't be fixed how do I cancel my subscription?

I keep getting a conversion failure when I try to convert from a PDF into word. Does anyone have any suggestions?

To use the online service you must upload the file to the service's web site after sign in to your account.
The ExportPDF and the PDF Pack Services provide for PDF to Word / Excel.
Each has its own dedicated user-2-user forum where you'll want to browse and ask questions.
For ExportPDF:
https://forums.adobe.com/community/exportpdf
For PDF Pack:
https://forums.adobe.com/community/createpdf
Be well...

Hi i have a iphone 4 but when i tried to update from ios 5.1.1 to ios 6 it sed error and my phone turned of and it **** on but onle showing the appl sing on the screen what do i do ??

hi i need help my iphone 4 asked me to update from ios 5.1.1. to ios 6 so i did and once it fineshd it sed error now all mi phone will do is turn on but onle showing the apple logo on it what do i do i need it working as i am paying for it on contract pls some one help me.
Also when i plug it into my computer it will not recognise that there is even a device, almost like there is no software? can anyone help me, thanks..

You are going to have to connect to the computer and restore. http://support.apple.com/kb/HT1808

HT4972 I have transferred iOS 5.1.1 to my iPad and i tried to install i received An error Message. Why is that?

I have transferred iOS 5.1.1 to my iPad and i can't install it. Can anyone help me?

Ayres da Cruz wrote:
I have transferred iOS 5.1.1 to my iPad and i can't install it. Can anyone help me?
How to update your iPhone, iPad, or iPod touch

I paid for an in app an the purchase was a success,then the next time I tried to update I had to verify and seen why,I had my name in the info from when I started my ID but I used my dads card

i paid for an in app purchase and it was successful, but the next time I tried to update my apps I needed to verify my account, i used my dads card to make the payment but I had my name in the info as a mistake from when I started my apple ID

If this app was bought by your sister with her Apple ID, only her ID can update the app.

TS1702 I've purchased a book in iBook but every time I go to download it, I get a message saying you have already purchased this book go to purchases to download, please help me as I am getting beyond frustrated!!!!!

I have purchased a book on iBooks, every time I try to download it I get a message saying you have already purchased this item go to purchases and click on download. This is what I am doing every single time but cannot get the book, please help!

Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
What does it say about the version of Firefox you have in '''Help > About Firefox'''?
If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

TS2988 I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

Try Here > https://discussions.apple.com/docs/DOC-3792

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

Try Here > https://discussions.apple.com/docs/DOC-3792

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.

You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

HT1386 When i connect my iPhone to iTunes, it says i have to set up my iPhone, and wont allow me to sync any media i have already purchased on it. My phone is not new, so I dont understand? This all came about when i updated the iOS 6 software.

When i connect my iPhone to iTunes, it says i have to set up my iPhone, and wont allow me to sync any media i have already purchased on it. My phone is not new, so I dont understand? This all came about when i updated the iOS 6 software. I have tried to re-set up my phone but it makes no difference and deletes everything off my phone.

bubblesblom wrote:
Okay, so my friends think it is funny to change the passcode on my iPhone.
Maybe you should get new friends.
I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
If you can't update or restore your iOS device - Apple Support
If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
iCloud: Erase your device - Apple Support
This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone.

TS5325 I have already purchased all the instruments but my app is saying they are not available. I have clicked already purchased but it says I need to login as original user???? Any ideas.

I have already purchased the full set of GarageBand instruments but the app is no longer recognising this. I have clicked on already purchased as it suggests in troubleshooting however it then says it can't install because I need to login as the original user??? Please help.

Are you signed into the AppStore with the same Apple ID you used when you originally bought GarageBand and the in-app purchase? If yes, then contact the iTunes Store, see:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

I cannot read books on my iPad that I have already purchased from kindle..it will download the book but will not open it. I have tried to delete the app n re register it, that does not work. Help?

I cannot read books on my iPad that I have already purchased and store on my kindle fire and kindle ereader..I have tried to delete app an reregister, to no avail..help!

Have you asked on the kindle board? since it's their app that's messing up they may have more specific advice.

TS1702 i have already purchased docs to go for my iPad when i tried to update from my mac they deducted 1$ why

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