TS1702 I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is w

I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?

My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks

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TS1717 i have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me it told me your software is up to date and close

I have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me,it told me your software is up to date and then closed on me,please help.

it said it wasnt installed correctly
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

HT1212 my itunes says it can not sync my ipod touch key in password on the device but my ipod touch says ipod disabled connect to itunes and doesnt give a option for my password how do I unlock my ipod

my itunes says it can not sync my ipod touch key in password on the device but my ipod touch says ipod disabled connect to itunes and doesnt give a option for my password how do I unlock my ipod

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Outlook closes and will not download a particular message.How can i get that message to stop coming to my inbox?

outlook closes and will not download a particular message.How can i get that message to stop coming to my inbox?

Hi,
May I ask your intention by doing this? Is the particular message harmful to your computer?
Which type of email account are you using? If you want to prevent a particular message from being downloaded to Outlook, we can login to the web interface of your email account and then remove the particular email from your Inbox.
If I've misunderstood something, please feel free to let me know.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

I just updated my ipod and now it won't connect to itunes, and itunes says to restore it, but I dont want to lose all of my data.

I just updated my iPod to iOS 6 and now it won't connect to iTunes, and iTunes says to restore it, but if I restore it I will lose all of my data. What do I do?

Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode

Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

I changed the Lcd Digitizer on my Iphone since that the light of the screen blinks but stays off, I connect to Itunes and Itunes connects it

I changed the Lcd + Digitizer on my Iphone since that the light of the screen blinks but stays off, I can connect to Itunes and Itunes connects with the Phone.
I don't know what's causing the problem.

Sounds like something is broken. Unfortunately, it's no longer eligible for a discounted out of warranty replacement. Find a competent repair shop or buy a new phone.

HT4623 Trying to update my iPad to latest iOS. It connects to iTunes and appears to have done everything, to include restore from backup on my computer. When I disconnect from computer the iPad then starts from "Hello", "Select language", "Choose Wi-Fi N

It then asks me to Set Up iPad and I choose "Restore from iTunes Backup" It completes the synch according to iTunes. but the iPad screen just shows connected to iTunes. When I eject from iTunes, the iPad still shows Connect to iTunes. No matter what I do it still shows "iPad Not Set Up" What is Up?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

My new iPhone 5 won't connect to iTunes, and when I connect to my computer it comes up as a usb storage device, also in the phone itself under usage it shows internal memory of 2gb and sd card 64 gb, is this an original iPhone or have I been sold a copy

My new iphone 5 can not connect to itunes, it comes up as a usb storage device when I plug it in, also in the phone under settings/usage it shows internal memory of 2gb and SD card of 64gb, I cannot get it to connect to itunes at all so cannot sync etc, is this a genuine Iphone or a copy. I have owned 4 iphones and never had a problem with connecting to iphones and restoreing to a backup.

According to http://en.wikipedia.org/wiki/IPhone_5
the iPhone5 has 1GB of RAM, and internal storage of 16, 32, or 64GB.
It does not use SD cards.
Fake iphones are really Android phones using the skin of iOS6.
Click on the App Store icon. If it takes you to Apple's App Store, then it's a real iPhone.
But if you are directed to Google Play, then I'm afraid you've gotten a copy.

HT201210 Problem : -1 ....when connected to itunes and trying to update restore phone the computer is telling me that "ERROR -1" phone then goes to a itunes symbol and a usb connector.

Irecently purchased another iphone as my previous one was taken for a drive on a car roof and obviousley got off at the wrong stop..
I always dredded loosing it as they hold toooo much info ...doh
when doing a i0s 6 update off the new (second hand phone which was working perfectly ) shows -1 error
- is it possibly because it neds a systyem restore off its original computer that it was set up on..?
- it now just shows the itunes symbol and i cant even get into the iphone....
it wont do a restore or connect to itunes..........Help needed by iphone nerd/pro

You have no choice but to restore the phone.
However, I'm sure you've been smart enough to have backed up your data before starting the most significant update in iOS history,right?

Attempting to download the free ibook Year in Focus 2013. Each time the dload appears to be close to finishing I get a message stating that cannot connect to iTunes and book never downloads. Have rebooted and still issue.

Each time I make an attempt to download the free book Year in Focus 2013 I get a message that states cannot connect to iTunes even though I am connected and after several hours of downloading. I have rebooted twice now and making another attempt but so far does not look promising. I have an ipad 2 and up to date on newest release of 7.0.6. What can I try next?

Hi Tintin01,
Thanks for visiting Apple Support Communities.
If you're being repeatedly prompted to install the 64-bit version of iTunes, I'd suggest first completely uninstalling iTunes and all its related components using the steps found here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you've uninstalled iTunes and its components, install the latest version of iTunes found here:
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Best Regards,
Jeremy

Ipod Touch won't connect to Itunes, and is stuck on the connect to Itunes screen, can't do anything on it.

Hey,
I bought my Ipod about 6 weeks ago, and after lending it to a friend to put some software on it, it's stuck at the screen with a usb cable then an arrow pointing to the Itunes logo, and when I connect it, Itunes doesn't pick it up, I'm sure it needs restoring, but I can't as Itunes doesn't pick it up. I've re-installed Itunes but still nothing.
Help would be greatly appreciated as I'm going to a deserted mountain in Ireland for a week in a couple of days, and will need it ! (:

Ok I yhink the different computer thing is working, I connected it to my mums and it's restoring, though I think her version of Itunes is quite old, and it's saying it's an Iphone, but it is restoring so far. Thanks!

I went to update my ipod to the new ios 6 and now it won't connect to itunes and its telling me to restore it. How do i restore it without losing all my stuff?

Can someone please help me!

Only thing i suggest as i had similar issues is to restore the phone! using itunes and then continue as a new install and not as a back from..
Or forget the network and search again!

HT4623 my ipod touch is dead. I have charged it, tried to reset it but nothing is happening. Any suggestions on what to try next? I connecte to iTunes and tried tried revive it that way...but nothing is happening. Can someone please help me?

My ipod touch is dead. I have tried charging it, resetting it, using iTune refreshers etc.....nothing is happening...the screen is still black.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I bought a song on iTunes and it was downloaded on my ipad with an additional copy that does not play and can't be deleted. The song does not show up on on my ipad through iTunes. How do i get rid of the copy?

I tried wiping out my music but it's still there and it's annoying.

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

TS1702 I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is w

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