TS1702 I have approximately 400 lives in reserve as gifts from friends in Candy Crush, but every time I try to access them, the screen turns blank. It will only let me use the 5 lives you are given every 30 minutes. Updates are up to date. Any suggestion
I have approximately 400 lives in reserve as gifts from friends in Candy Crush, but every time I try to access them, the screen turns blank. It will only let me use the 5 lives you are given every 30 minutes. Updates are up to date. Any suggestions?
Contact the app develed.
Similar Messages
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i have just bought an ipad2 from usa. now i am in india. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the device. kindly help
You need to plug the iPad into your computer that has iTunes installed on it, and activate it.
The User Guide would be good for you to read:
http://support.apple.com/manuals/#ipad -
When i select the "Full Screen" option in video streams (like youtube, veoh, anything like that) i can do that one(1) time second(2nd) time the screen goes blank and can only exit it with the escape(Esc) button and then i have to restart firefox and again i have my one "Full-screen Ticket"
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
Just did the restore feature on my iphone 4 from the itunes account. Now the iphone will only let me use it to make emergency calls. When I connect the iphone to my computer it is not even recognizing the phone.
Help - how do I get all my info back on so I can use the iphone??Sounds like a computer issue.
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
I just got an iPhone 4 and have been downloading apps from the iTunes store when I encountered difficulty with two specific apps. Each time I try to download dictionary and star walk I get a message saying they are over 50MB and I need to be connected to iTunes to download, which I've tried to no avail. I also thought that when I sign into iTunes on my PC that it would automatically show that my iPhone device is connected (just like it does with my iPod) but it doesn't show the phone icon. I am not sure iTunes is recognizing my phone. Any help you can offer is greatly appreciated.
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
i cant access my iphone 4s because i wiped the icloud account so now it wont reconize my apple id can anyone help me access my iphone
Hi chelcon2013,
You will need to change the Apple ID on your iPhone using the steps in this previous thread -
How do I update the Apple ID used on my iPhone?
https://discussions.apple.com/thread/5231672
Thanks for using Apple Support Communities.
Best,
Brett L -
Every time i try to put new music on my iPhone 5 it keeps puting on all the apps i have ever downloaded. And on top of that i don't even get my music on it! really anoying!!
You are looking at the tabs in iTunes on your computer when your phone is connected? That is where you manage what gets transferred and what does not.
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I have deleted my old email address and yet every time I try to access iCloud the password is not recognised....
Did you sign out and sign back in with the new ID and password?
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Why do I have to restart the iPad every time I try to access the internet?
Why do I have to restart the iPad every time I try to access the internet?
(A) Try reset iPad
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected.
(B) Close all apps in the multi-task window
1.Double-click the Home button.
2. Swipe the app's preview up to close it.
3. Preview will fly off the screen. -
Have $25 I-Tunes card credit. Will not let me use the credits, tries to charge my credit card?
Have $25 I-Tunes card credit. Will not let ome use the credits, keeps trying to charge it to my credit card on file. How do you fix this on the new update?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
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Itunes store will not let me use the money on my account. It wants to make me use a credit card. I have already redeemed a card yet it does not see it. What's the problem?
Some Purchase require a Credit Card... For example Gifting and In-App Purchases.
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This is driving me nuts !! I keep getting that message every time I try to access a website. It asks me to download the certificate, which I do, but the message still pops up. Any suggestions?
no, I will be using wi-fi to connect. This usually happens whenever I try to back up
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Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninstall via the control panel my pc cannot find the route????? I do have an iphone and ipad. What can I do?
The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Why does my macbook pro stop loading the webpage every time i try to access netflix or youtube?
Why does my macbook pro stop loading the webpage (in safari) every time I try to access netflix or youtube?
Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
ITunes crashes every time I try to access the store
Every time I try to access the iTunes store in the iTunes app it crashes. I am running Win 7 Home edition and the latest iTunes (I even uninstalled and reinstalled). Not only that but the albums that I purchased from the store only about 1/2 of the songs play. The other half give the message that I am not authorized to play the song. How can I be authorized for only half of the songs? And it happens on every album purchased from the iTunes store. (I tried everything in this support article iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support)
Greetings donm_hawaii,
After reviewing your post, I have located an article that can help with iTunes for Windows issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store
When accessing the iTunes Store on Windows, your computer may restart or display a blue screen (Windows XP), or iTunes may quit unexpectedly (Windows Vista). You might also have issues opening iTunes if it is configured to open to the iTunes Store.
This issue is caused by outdated drivers for ATI Radeon 2400 series video cards.
Note: Some companies other than ATI may have manufactured video cards based upon the design of the ATI Radeon 2400 series.
A driver is a piece of software that allows your operating system to communicate with a piece of hardware. Your PC consists of many hardware components, such as your hard disk, optical drive (CD or DVD drive), USB card, and video card. All built-in and external devices require drivers to communicate with your operating system.
When iTunes is accessing the iTunes Store, it relies upon your video card driver to display certain animation and graphics within the iTunes Store. This can trigger an issue which is fixed in newer versions of your video card drivers.
To find out what video card and version you have:
Right-click My Computer (Windows XP) or Computer (Windows Vista) and choose Manage.
Click Device Manager in the list on the left of the Computer Management window.
Click the plus sign next to Display Adapters in the list on the right.
Right-click the video card and choose Properties.
Take note of the name of the device.
Click the Driver tab for more details.
If there are multiple video card entries, repeat steps 4-6 for each entry.
For each driver listed, check the manufacturer's website to see if there is an updated version available. For more information on how to update drivers, follow Updating the drivers on your Windows PC.
If your drivers are the most up-to-date versions, from your computer manufacturer or video card manufacturer, you should consider installing the most updated driver from ATI.
Learn more
This is different than the issue described in What to do when Windows displays a blue screen error message or restarts when syncing the iPhone or iPod touch. The similarity is due to both issues being related to outdated drivers and driver conflicts.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D
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