TS1702 I have been invoiced twiced for the same in-app purchase. How can I cancel the second one?

I bought a magazine in an iPad app called 'lekiosk' that crashed but the magazine has been bought successfully. I received the iTunes store receipt some days later and realised that the app purchased twice the same magazine and I would like a refund on the second one. How should I proceed?

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HT204088 I have been billed twice for the purchase of the same audiobook. what is my remedy?

I have been billed twice for the purchase of the same audiobook. What is my remedy?

Contact iTunes Stores support: http://www.apple.com/support/itunes/contact/

HT204088 twice now i have been twice charged for the same game can anybody help please

on two occasions i have been charged twice for the same game download can anybody help please

Try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?

Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

Why have I been extra charged for an app and have been billed twice for the same app?

We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have been charge twice for the same app please help

I have been charge twice for the same app please help, I have look for help but no luck,

Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us

HI. I HAVE ALREADY MEMEBRSHIP for one app in creative cloud. I want to upgrade it to be complete membership . first I could not cancel my old one . second i pay for the second one, third i could not download the indesign cc ( which i need right now becaus

HI. I HAVE ALREADY MEMEBRSHIP for one app in creative cloud. I want to upgrade it to be complete membership . first I could not cancel my old one . second i pay for the second one, third i could not download the indesign cc ( which i need right now because they ask for serial number) . I have already cs6 products. is that technical problem in adobe or what ?

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

HT203167 I have purchased Forbes magazine thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

I have purchased Forbes magazine annual subscription
thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.

HT201320 Both of my kids have an iPod Touch. Can I have two iPods registered on the same email account or do I have to create a new email account for the second one?

Both of my kids have an iPod Touch. Can I have two iPods registered on the same email account or do I have to create a new email account for the second one?

There is some info in this discussion.
https://discussions.apple.com/thread/6024120?tstart=0

I upgraded to OS8 for my Iphone 5 and now I have no access to e-mail and several apps. How can I address this problem? For those who have an iphone 5 I recommend not upgrading to the new OS until these bugs are resolved.

I upgraded to OS8 for my Iphone 5 and now I have no access to e-mail and several apps. How can I address this problem? For those who have an iphone 5 I recommend not upgrading to the new OS until these bugs are resolved.

I foolishly downloaded OS8 on my iPhone 4S. It not only greyed out my wifi button making it impossiblr to use wifi, but bluetooth connection doesn't work either. I reset the phone to factory settings but that did nothing apart from loose all my photos and contacts. OS 8 was still on after too. Apple say it is a problem but the download only brought the fact the hardware was faulty to the fore, but not being under warranty , the repair would cost £166 that I would have to pay. Totally unacceptable. If the problem was known and they knew it would cause problems on older models, why have it bob up on iTUNES for download.
Don;t download it guys, APPLE aren't admitting culpability and it will cost you a fortune to put right!!

How can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552

For some reason I have two iCloud accounts in my Mac Mail App. How do I get rid of one of these?

For some reason I have two iCloud accounts in my Mac Mail App. How do I get rid of one of these?

Welcome to the Apple Community.
mail > preferences > accounts, select the account and use the small minus icon in the bottom left corner.

HT3702 I Have been charged twice for the song download.

Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.120.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-04:00:41:48.
Thank you for using your HDFC bank CREDIT card ending 9563 for Rs.60.00 in ITUNES.COM at APPLE ITUNES STORE-INR on 2013-03-02:00:38:24.
I have been charged twice for one album download.
Regards,
Kindly resolve it ASAP.

I was charged twice from my credit card. I have not downloaded any apps too. But still i was charged twice. Can someone confirm y was that charge? i do not find the details on my iStore account also.
Thank you for using your HDFC bank CREDIT card ending XXXXfor Rs.60.00 inITUNES.COM at APPLE ITUNES STORE-INR on 2013-06-30:00:38:24.

HT1430 why does my ipad asks me to keyin password everytime i want to access my Yahoo.Account but after I have keyed in the password, it gives out : "Yahoo! Server Unavailable. Pls try again later." and i have been doing this for the past three days witho

Why cant i access my Yahoo emails?
why does my iPad ask me to key in my password everytime i want to access my emails, and after doing keying my password it gives me a notice" Yahoo! Server Unavailable. Please try again later"? but i have been doing this for three days. but if i use directly my Yahoo browser, i can access my mails.

thanks for the reply, but have tried it several times, but still not successful.

TS2198 ical (the calendar program) that came with this apple mac pc suddenly stopped working, then disappeared from the computer, from the desktop where I have been using it for the past two years, without trouble, then from the list of applications. . .

ical (the calendar program) that came with this apple mac pc suddenly stopped working. When I pulled the icon from the desktop, it then disappeared from the computer.I have been using it from the desktop for the past two years, without trouble. It has uninstalled itself, without my intervention and has eradicated all traces of it, including all my entries from the computer memory. There is no program in the applications list. Can you say why this may have happened please?

I opened one of the .calendar folders. There was a folder named Events which had either one or some files ending .ics. I opened several of these, which put up a dialogue window showing some parameters with data strings attached as follows :-
BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Apple Inc.//iCal 4.0.4//EN
CALSCALE:GREGORIAN
BEGIN:VEVENT
CREATED:20110824T070048Z
UID:6AAAB8A2-64C7-4E88-8E5E-46A4D1036544
DTEND;TZID=Europe/London:20110824T104500
TRANSP:OPAQUE
SUMMARY:Try to avoid general urticaria triggers such as stress\, alcohol
\, aspirin\, hot baths\, rapid temperature changes\, tight clothing and
junk or processed foods containing sulphur dioxide\, sodium benzoate\, s
alicylate and tartrazine.\n\nAvoid tomatoes\, strawberries\, strong chee
se\, dark fish and fermented foods.
DTSTART;TZID=Europe/London:20110824T094500
DTSTAMP:20110824T070102Z
X-APPLE-EWS-BUSYSTATUS:BUSY
SEQUENCE:2
END:VEVENT
END:VCALENDAR

TS1702 I have been invoiced twiced for the same in-app purchase. How can I cancel the second one?

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