TS1702 I have changes my payment information in the iTunes stores and I still can not purchase an app. It keeps telling me to update my payment info.
Help me, use to be able to use the App Store for free apps now since I tried to purchase a .99 app I can't do anything with the App Store. It prompting me to
That PayPal is not supported and to go to iTunes and update my payment info. I did and I still can not download any app.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?same here but i cant purchase a movie or anything
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i just bought an apple tv and it wont stream music from my imac. when i click on the apple tv music icon it accesses the itunes store and brings up only that music i have purchased from apple instead of all the music i have stored in itunes on my imac.
The music icon will only access your purchased music. You need to go to the computer icon. It must be on and running iTunes, and home-sharing enabled in order for it to be accessible to Apple TV
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I have two apple Ids, one for the iTunes Store and one of iCloud.
I need to be able to use the one that has my payment information to buy more iCloud storage, but don't know how to do this. I could also try to use the same payment info, but I can't, because the Apple Id I have for iCloud has a different country (Ecuador), and I need to use a US credit card. How can I fix this? Please help me find a solution.
OK, it sounds like you actually signed on your "Costa Rican Apple ID" to the iTunes & App Store. So, go into Settings>iTunes & Apps Store, and click on your Apple ID, then click on Sign Out.
Then click the Apple ID again and type in your "US Store Apple ID" and password.
Once signed on with that ID, click on your ID again, and then click on "View Account" to make sure that the Country/Region is showing the US Store flag.
If it is not, click on the Country/Region and select the US Store.
Hope that helps!
Cheers,
GB -
I have an ipod touch version 3.1.3 model number MC086LL
I have downloaded a few movies from itunes and have added a few movies in itunes and when i plug my ipod in and sync it it wont let me it says the ipod cant play the movie. can anyone help with this problem it would be greatly appreciated.De-authorize your computer, then authorize it again.
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I tried to remove my credit card information from the iTunes Store and from my IPad there is no option of none only edit
How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malziYou will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it?
The issue is that your credit or debit card credentials must be associated with the same country where you reside in order to purchase iTunes content.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location. You can use the iTunes Store in all countries of which you’re a resident, but you’ll either need a separate iTunes Store account for each one, or you’ll need to continually be switching the billing information on your single account. Generally, it’s simpler just to set up an alternative account for these situations, although it’s worth nothing that features like iTunes in the CLoud and iTunes Match are designed to work best when using a single iTunes Store account, as you can only switch accounts with these services every 90 days."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
Getting error -1202 when trying to connect to 'My Wish List" in ITurnes. Says there was an error in the ITunes store and to try again later. Have no other problems connecting or purchasing......
This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
ls -@Oaen L*/Coo* | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there. -
I Was downloading a free app from the iTunes Store ,and could not it said because no money in my method of payment .if it is free why do I need to have a method of payment?
If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.
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Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed. There is no "Agree" selection available. Any suggestions? This appears to be associated with the iOS7 upgrade. Thanks
I have the same problem with my iphone 4 . I solve it with giving permission to the cookies on safari from the settings.
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HT1918 cannot change my email account that the iTunes store uses for my login
cannot change my email account that the iTunes store uses for my login
What happens when you try to change it ? You should be able to change by logging into your account on this page : http://appleid.apple.com
Or via the Store > View Account menu option on your computer's iTunes
You might then need to log out of your account on any devices (iPad, iPhone, IPod Touch) that you have and then log back in so as to 'refresh' the account on them. -
HT201303 My apple tv is asking me to verify my payment method at the iTunes store. How do I do this?
My apple tv is asking me to verify my payment method at the itunes store.
When I go to the account section there is a red box saying 'your account has been accessed from a new computer or device. You must verify your payment information before you can make purchases' What does this mean?
PatrickThis should help
http://www.axelsegebrecht.com/tutorials-and-tips/apple-tv-error-verification-req uired/ -
why are not all my songs I have purchased in the itunes store and are on my computer not on my phone? Very frustrating I purchaed almosta $100 worth of songs for a trip and they are not on my phone after continuious syncs. Do I have to pay for itunes match for this?
Welcome to the Apple Community.
Have you actually selected them to be synced to your device from the iTunes sync settings.
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