TS1702 I have purchased an ad-free version app but still have adds. How to solve it?
I have downloaded a 'free' app for my son and realised there are lots app ads that a child of his age can accidentaly buy. So I decided to pay some money for the ad-free version but the ads were removed for couple of days only. How to solve this problem?
Talk to the developer.
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It will not do anything (other than call 911) until you activate it with a microSIM. Look into an iPod Touch instead.
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I have purchased the "Sky Sports TV" app but since my satellite subscription have been cancelled I cant view the channels anymore. I am unsure why I am paying a monthly fee of £4.99 if this does not entitle me to watch Sky Sports, as there is no other functionality in the app other than watching tv channels ( which I cant do currently)
I will be looking for a full refund for all current and past monthly subscriptions.There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I noticed that my Instagram is at 732mb and it keeps rising. Now it's at 814mb. Please help!!!!!
What is the precise wording of the message that is occurring?
Are you attempting to update via iTunes on a computer or over the air on the device?
How much free space is actually on the device?
If updating via iTunes on the computer, how much free space on the computer? -
I keep having " Purchase processing is temporarily unavailable. Please try again later " How to solve it?
We are users like you. We can't make Apple's servers come back if they are currently down. So you'll have to wait or you can call them to complain. We cannot fix it for you.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
Hello, My software is asking me to sign in and i have a valid ID but it just spins out, the icon in the toolbar is blank so i have no way to do this. I have reinstalled the CC app but still no joy.
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
I have photo stream on and took photos recently and cant find them on my computer. I tried restarting the computer but still nothing. How do I get them on photo stream?
Try the following on your MBP:
Disable Photo Stream in the System/iCloud preference pane
and in iPhoto's Photo Share preference pane.
Reboot and reenable both respectively. That should jump start Photo Stream.
OT -
i'm trying to access my new icloud email acct from my mac. I have OS 10.6.8 and have just completed a software update. But still not seeing how to install my icloud acct...?
You must upgrade your OSX to Lion (10.7) minimum, Mavericks (10.9) preferably.
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I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases, I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases. What do I do?
I'm not sure what you mean by "on lock". If you mean your Apple ID has been disabled, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. Otherwise, please post back and clarify your situation.
Regards. -
I have downloaded a calendar app but can't add events. I have been to settings but can't locate default calendar as suggested, have also turned the app off and on as suggested.
You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.
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I can't get an app to go on my ipod touch, I have updated my ipod and the app but still won't go on?
What happen when you try?
Do you have any Restrictions set that would prevent install the app? Settings>General>Restrictions
Is the app compatible woth your iPod (e.g., not an iPhone or iPad only app) -
The screen on my iPhone turned into an xray like display. With the assistance from Apple Support, I Upgraded the software version. But still did not resolved the issue.
Probably a setting. Look at the manual.
iPhone User Guide (For iOS 4.2 and 4.3 Software) -
I have made an in app purchase then the game has frozen but still taken my money
For the 3rd time now i have made an in app purchase and then the app has frozen but still taken my money.
it is getting ridiculous and i want something to be done about thisIf you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
For the game freezing, have you tried closing it via the phone's taskbar, doing a soft-reset of your phone, and if they don't fix it reported it to the game's developer ? -
Your window below with pluginfo does not much my list of add-ons. I have only one: forecastfox (weather for Germany). I have not been able to see a firefox toolbar, even though I have add-on toolbar enabled. I hve tried adding other add-ons, they don't appear in any toolbar eithereither.
The avg toolbar refuses to display my choice of weather. I have de-installed their one, which does not allow a wide range of cities, and reinstalled mine, which has adjacent city choices, all to no availa.
Is the problem Firefox 5.0.1. , avg 2011 orFirefox 4.0 and 4.0.1 are not secure and are no longer supported - USE AT YOUR OWN RISK.
*There are already reported attacks on the internet against users of Firefox 4.0 and 4.0.1.
*Firefox 4.0 and 4.0.1 contain security issues that '''''have not''''' and '''''will not''''' be updated according to the latest information.
*Firefox 5.0 includes fixes for the security issues in Firefox 4.0.1
*Firefox 4.0.1 included fixes for security issues in Firefox 4.0.
Only Firefox 5.0 and 3.6.18 are currently supported.
'''verbal0rchid'''
In addition, your outdated plugins contain security issues, so you are even more at risk. -
"Accept" button says I need to purchase app, but doesn't say how
I purchased a new MacBook Pro in January. I setup accounts for myself (admin), son, and daughter (both Mac OS X users and Apple IDs). Yesterday I noticed from my Apple ID that the App Store said iMovie and iPhoto needed to be updated. I tried updating them, but it said they were purchased from another Apple ID, and I had to upgrade using that Apple ID. I logged into my son's Apple ID, ran App Store, and sure enough he had "Installed" them 4 weeks ago, along with GarageBand. I'm guessing this install was actually an upgrade since they came pre-installed on the machine. However, I'm not sure how this happened. He's downloaded other games, but doesn't recall ever updating anything.
In any case at this point what I want to do is disassociate these apps from my son's Apple ID so I can control their upgrade from my Apple ID. I tried deleting them from the LaunchPad. However, for GarageBand this left it in a state where I need to purchase it for $14.99. For iMovie and iPhoto, when I search for them for purchase, they are displayed with an "Accept" button rather than an "Install" button. When I click on "Accept" I get the following message:
"These apps cannot be accepted by your Apple ID.
These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications."
Problem is I can't find any way to purchase them from my Apple ID. How do I change the "Accept" button to a "Purchase" button?
BTW, I also tried deleting the apps and restoring from an old Time Zone backup, but still had the same problem. There's some database on the machine that associates these apps with my sons AppleID even though originally the came pre-installed.Thanks for the info. Seems kind of messed up though. Why would Apple let any random user of a machine control all future upgrades of critical apps. I guess perhaps my admin password was needed at some point, which my son has. Still, seems this is something you should be able to undo.
I'm starting to get a clearer pictures of what's going on. These 3 apps are part of iLife 11 and normally cost $14.95 each. They come pre-installed on new machines, but it looks like at some point you need to associate this "purchase" with an Apple ID, and can only associate it with one Apple ID. Thus they are now irrevocably associated with my son's Apple ID.
However, if I wanted to shell out the money, it seems I should be able to tell this particular mac to forget everthing it knows about the purchase of these apps, and re-purchase them from another Apple ID. Although I doubt I'd do that at this point, if I by a 2nd Mac and properly associated these apps with my Apple ID on this 2nd mac, I should then be able to use this "purchase" to download the apps to the first mac I'm having a problem with. However, currently I can't even see a way to do this. Is there some App Store cache I can trash so App Store no longer knows which apps were installed by which Apple ID?
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