TS1702 I have several purchased music files that do not play as the file can not be located. I have gone to the purchased files and downloaded all of my purchased music and several are still not playing.

I have had several purchases in my library come up as unable to locate file when it searches, still not found. I have went to all purchased songs and asked to donwload all of them and still, no music. Ideas?

Similar Messages

Recently on my mpb I was editing a jpg using the shapes option and know notice that the heart shape no longer is an option to use. Anyone know why? The square, circle and lasso are still there.

Recently on my mpb I was editing a jpg using the shapes option and know notice that the heart shape no longer is an option to use. Anyone know why? The square, circle and lasso are still there.

I am not aware of a heart, square, circle or lasso shape i=for editing in iphoto for the Mac - Maybe you are thinking of iPhoto for IOS which has been discontinued and is not available under IOS 8
LN

HT2693 I have been trying to down load 3 movies for the last week and they are still trying to download why is this taking so long we have the gig to download? Apple have charged us for the movies and we can't watch them

I have been trying to play my movies that I purchased but they have now been down loading for a week.
Why are they taking so long?

Cancel the downloads and reset the iPad (Simultaneously hold down the Home and On buttons until the iPad shuts off. Ignor the off slider. Then turn the iPad back on). Go back to the Purchased screen in the I.tunes app and redownload. You may want to down load one at a time.

HT1386 I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New song that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh

I recently upgraded from Leopard to Snow Leopard and I noticed that I have more capacity available on the Macintosh HD. I checked my files and applications and they are still on my computer. Can capacity on the HD change after an OS upgrade?

I recently upgraded from Leopard to Snow Leopard on my MacBook and I noticed that I have more capacity on the Macintosh HD than before the upgrade. I checked my files and applications and they are still on my computer and nothing appears to be missing. Before the upgrade I had around 111 GB capacity with around 10.50 GB available on the Mac HD but now after the upgrade I have 119 GB capacity and 20.92 GB available. Can capacity on the HD change after an OS upgrade?

No, but the upgrade removed unneeded PowerPC code and changed the way free space is determined.
(72071)

I recently purchased a song and my entire song library was deleted after it downloaded. The photos and aps are still there, but no tunes. Anyone know how to fix this? I have songs loaded on the ipod that I don't want to loose and they are not in MY itunes

I recently purchased a song from itunes and when the song downloaded, it deleted/removed my entire song library. Only leaving the one song.
My photos and aps are still there, but no songs. Anyone ever encounter this and how do you fix it? I don't want to loose my songs as some are not in MY itunes library. Help

If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

Please help! I defragged my hard drive and now Illustrator CS6 is trying to open all of my complex Illustrator files with a "Text Import Options" box as if they are text files, and they are not opening!

Please help! Illustrator CS6 started trying to open all of my complex.ai files with a "Text Import Options" box as if they were text files, and they are not opening! Help!

Hi Monika,
I have spent the last two or three days trying to do what you suggested. I uninstalled Adobe 6 from Windows. Some files that CS6 placed on my system during installation remained, including fonts and .dll files.
I had to abandon the Cleaner Tool you suggested because in one screen it allowed me to specify removing CS6 only, but on the following screen it only gave on option to remove ALL Adobe programs. I could not do that because I didn't have the serial number handy for CS3 in case I want to reinstall it at some point.
I tried to get technical help with the Cleaner Tool problem but no definitive help was available, so I reinstalled CS6 again without having the benefit of the Cleaner Tool. I tried to get the serial number for CS3 so I could use the Cleaner Tool but spent 2 wasted hours in chat. Even though I had a customer number, order number, order date, place of purchase, the email address used AND 16 digits of the serial number, in two hours the agent couldn't give me the serial number. After two hours I had nothing but instructions to wait another 20 minutes for a case number.
Illustrator CS6 is still trying to open some backups as Text and otherNone of the problems have been fixed. I have tried to open/use the .ai files in CS6 installed on another system and am getting the same result, so I don't think the software was damaged by the cleaner. The hard drive cleaner is well-known and I've run it many times without any problem to previous versions of Illustrator or any other programs.
When I ordered, the sale rep promised good technical support and gave me an 800 number, but after I paid the $2000, I learned that the 800 number she gave me doesn't support CS6 and hangs up on me. Adobe doesn't call it a current product even though they just sold it to me about 3 weeks ago.
Would appreciate any help you experts can offer. If I can't solve this, the last backup I can use was from June and I will have lost HUNDREDS of hours of work and assets that I cannot replace.
Exhausted and still desperately in need of help...

I've tried everything suggested on forums, but my iMessage and FaceTime are still not working. Any suggestions?

I've tried everything suggested on forums, but my iMessage and FaceTime are still not working. Any suggestions?

Hi katz2010!
I have an article for you here that may help you find those apps again:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I bought an iphone 4 used. I installed ios7 before I realized that the previous owners e mail and password are still in the phone. How can I remove this so that I can use the cloud and "find my phone " features?l an

I bought a used iphone. I installed ios 7 before I realized that the previous owner's email and password are still in the phone. How can I remove them so that I can use the icloud and "find my phone" feature?

Thanks so much! It will be kinda weird to contact the person directly, but I guess I will give it a try. Is there anything that I can refer her to in this discussion to let her know I am legit, and not a creeper? Also, I don't know if you can answer this or not. When I plug my phone into itunes, and it says that it is backing up, does that mean that it is going into the other person's cloud, since I cannot access it?

Rokr: "Some files and applications are not accessible"

Help please? When using USB to connect to my ibook the phone gives me this message: "Coneced as Storage Device: Some file and applications are not accessible". I then go to my desktop and search through my phone to find no files not to mention not showing up in iTunes. Could someone please help?

I am having a similar problem.
My RoKr was connecting and syncing properly until I performed the latest software upgrade (which upgraded both iTunes and iSync). After the upgrade my phone does not show up either in iTunes or on the desktop. When I plug the phone it indicates that it is connecting as a storage device and some file/applications will not be accessible. However the phone does not appear on the desktop or in iTunes. When I go into iSync the phone is only recognized via bluetooth, the USB connection is not detected.
I remain tuneless and await a solution...
PowerBook G4 Mac OS X (10.4.2)

TS1702 I lost all of my spreadsheets in Numbers. Nothing was deleted. We opened up the app and they were all gone. HELP!! I have restored the ipad and they are still not back!

Nothing was deleted. We opened up the app and they were all gone. HELP!! I have restored the ipad and they are still not back!

Are the files in www.icloud.com (use your computer to check).

HT3819 how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

Oops, I forgot a step between 7 and 8 ... before syncing the iPhone I need to explicitly send the document back to iTunes on the iPhone, or the changes won't come over at all ...
and then one more thing ... Numbers on iOS does NOT recognize a number of key features of the OSX app, such as conditional formatting ... so after editing my document on iOS and syncing it back to OSX on my Mac, all of those settings are lost (no more conditional formatting, have to do it all over again)
What am I doing wrong ?

Aperture ate my picture files and they are not recoverable. The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall. But Purchases says it is "Installed" so it does not let me download it again. HELP!!!!

Aperture ate my picture files and they are not recoverable. The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall. But Purchases says it is "Installed" so it does not let me download it again. HELP!!!!

I typed Aperture into Spotlight and sure enough it did show up.
It looks like it is supposed to be in Apps.
But it is not there.
So I clicked on the spotlight Aperture and it opened up the App!!!!
But I do not know where it is to move it!
How can I find it?
While Aperture is running and you are seeing it in the Dock, ctrl-click (or right click) the Dock icon.
You will see a contextual menu. Click on "Options", then select "Show in Finder".
And check the "keep in Dock" mark, so you will not lose it from the Dock.

Hello I have a problem with my ipod touch 1G the problem is that see me key to the floor! And when recogi not prendia after 5 minutes prendio but it gave to me the surprise of which the battery had finished completely! What I did was to set it to load wit

Hello I have a problem with my ipod touch 1G the problem is that see me key to the floor! And when recogi not prendia after 5 minutes prendio but it gave to me the surprise of which the battery had finished completely! What I did was to set it to load with the USB but do not load the battery me the icon of the battery appear and below of her the beam that indicates that this being loaded but this way I have left it the whole yesterday and what goes of today and continues without loading anything! They can help me porfavor I am grateful for them to him very much! And my PC does not detect it not itunes

Try the not-charging topic of:
iPod touch: Hardware troubleshooting
It could be that the battery is dead.

For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help

For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help

If they were deleted from your camera roll that should have resulted in a corresponding decrease in the estimated size of your next backup.
If it's still saying that you don't have enough storage to back up, read through this article: http://support.apple.com/kb/ht4847. It provides some suggestions for reducing your iCloud storage, such as deleting unneeded email.
The other area to look at is your text messages. These are included in the backup. If you have lots of photos and videos attached to your messages, that can significantly increase the size of your backup. If that's the case, deleting these may make a big difference.

HT204053 i have put in my apple id and password but still can not get imessage and facetime to work

I have put in my apple id and password but still can not get imessage or facetime to work please help...thanks

Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in

TS1702 I have several purchased music files that do not play as the file can not be located. I have gone to the purchased files and downloaded all of my purchased music and several are still not playing.

Similar Messages

Maybe you are looking for