TS1702 I installed an app and tried to do an in-app purchase and it froze

I installed an app and tried to do an in-app purchase and it froze, now it crashes every time i try to open it... Ive reinstalled the app as well as restarted my phone even , i5 iOS 7

Hi Allense,
What device are you trying to re-install it on? What OS are you running on that device?
GB

Similar Messages

TS1702 I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is w

I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?

My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks

TS3147 After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple,"

After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.

rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades.

After updating to Mavericks and trying to updates for my apps I get : This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

After updating to Mavericks and trying to updates for my apps I get : This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. My apple id has always been .mac but after the update I used .me. Are these not synonymous?

Hi everyone yesterday I was experiencing the same problem I am glad to share its fixed now for me
"This issue is only related to our Apple ID and to to those specific apps which we already have on phone or had installed on phone before except for those apps which we already have in purchase history AppStore>Updates>Purchase(on iPhone) History(having cloud icon next to them) it's something related to our purchase data
*ITS NOT RELATED TO PHONE OR MAC!
*RESETTING OR UPDATING THE DEVICE WONT MAKE A DIFFERENCE!
(As in my case it was on iPhone 4 7.1.1 iPhone 5s 7.0.3 and iTunes of course )
Here is how I got it fixed
I contacted apple support via chat method and I asked about a solution giving my info.she told me that she submitted my application and in order to resolve this I should not be using my AppStore ID for any purchase for at least 30mins as doing so may not resolve the issue so I checked it after couple hours and it's fixed
(As I read in some other discussions that some people asked for solution from apple support and they told them to reset the device or so.. You may need to make your statement clear that it's appearing both on iTunes and iPhone )

I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

I got a new credit card and tried to make an in-app purchase but forgot to update my info. It still says transaction is pending on the app

Hi Danny724,
Welcome to the Support Communities!
I would suggest updating your billing information in the iTunes application, signing out of your account and signing back in; and then trying to complete the purchase. If the issue persists, the iTunes Store Support Team can review your account with you.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

How do I transfer iWorks'09 bought in box to App Store, so that it is reflected as purchased and installed.

How do I transfer iWorks'09 bought in box to App Store, so that it is reflected as purchased and installed.

Sorry, that's not possible.
The iWorks suite of software is installed from a disc.
The apps from the Mac App Store are installed individually hence the updates are available from the App Store, not the Apple menu / Software Update like your iWorks software.

I have purchased an app and tried to gift it to a friend and he did not receive it.

I just purchased an app this morning and tried to gift it to a friend and he never received it.

It sounds as if you purchased the app, but you also purchased some subscription within the app. You say "Apple is charging monthly", but it's probably the app writer that is charging you monthly for some subscription you purchased within the app. Contact the app vendor and tell them you want to stop the subscription.

Hi could someone help me please ? Ive just bought the new ipad and want to put some movies on it. I have already converted some movies using handbrake and tried to transfer them to my ipad and it just wont work. ive tried drag and drop and everything

Hi could someone help me please ? Ive just bought the new ipad and want to put some movies on it. I have already converted some movies using handbrake and tried to transfer them to my ipad and it just wont work. ive tried drag and drop and everything

bluztoo wrote:
Haven't really used any of them including VLC - actually use netflix on the ipad more than anything. I was able to drop an mp4 into imovie on my ipad and see it there. This was something I had shot as avhcd and converted with turbo.264. Played fine. Probably not what you want for a movie player though.
Well, turbo.264 is indeed very nice to have - even for converting full-sized movies. (Nevertheless, TechRadar's latest roundup (see http://www.techradar.com/news/software/applications/6-of-the-best-video-converte rs-for-mac-1074303 ; also linked from another roundup at http://www.iphonelife.com/blog/87/benchmark-excellent-multimedia-converter-handb rake-vs-commercial-apps ) has shown it's still worse than HandBrake in most respects.)
All H.264 files (assuming they are H.264 level 4.1 or lower) are compatible with the built-in Videos app.
bluztoo wrote:
Those of you who use other players, what do you reccomend? Just curious.
It entirely depends on your needs. The top players (AVPlayerHD / ProPlayer, It's Playing, GoodPlayer) all have different strengths and weaknesses. I myself use It's Playing the most as I convert everything into MP4 and simply love the DSP's (brightness / volume / saturation boosting). (Its software decoders are definitely worse than those of AVPlayerHD / ProPlayer; however, MP4's are played back from hardware.)

HT5057 I have $25 on iTunes and trying to buy a subscription to popsci and it keeps telling me that it can not go thru I have updated all my info on iTunes . So what do I need to do ?

I have $25 on iTunes and trying to buy a subscription to popsci and it keeps telling me that it can not go thru I have updated all my info on iTunes . So what do I need to do ?

Note:
Some In-App Purchases and Subscriptions require a Credit Card.
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Hi everybody.. i have a problem nad i need help a.s.a.p ... i forgut my ipad passcode and tryed to remember it tell it locked and i cant get open .. it says connect to itunes .. i did that and its still not opening? what can i do? thanks

hi everybody.. i have a problem nad i need help a.s.a.p ... i forgut my ipad passcode and tryed to remember it tell it locked and i cant get open .. it says connect to itunes .. i did that and its still not opening? what can i do? thanks

http://support.apple.com/kb/HT1808
Regards.

I just got an iPhone 4 as an upgrade from the original iPhone 3. I came home and tried to sync it with my iTunes and it says I need to upgrade my iTunes to work with the 4. The current version of iTunes isn't compatible with my G5 mac?????

I just got an iPhone 4 as an upgrade from the original iPhone 3. I came home and tried to sync it with my iTunes and it says I need to upgrade my iTunes to work with the 4. The current version of iTunes isn't compatible with my G5 mac????? Help

Return it.
The requirements are on the box and on the website:
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.1 or later (free download fromwww.itunes.com/download)
iTunes Store account
Internet access
http://www.apple.com/iphone/specs.html

HT204053 I'm Trying to make an in-game purchase and have been prompted to contact iTunes support to complete this transaction.

I'm Trying to make an in-game purchase and have been prompted to contact iTunes support to complete this transaction.

You need to contact support then.
http://www.apple.com/support/itunes/purchases/

So my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back

so my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back

You have a backup of your computer, or at the very least of your iTunes media, correct?
Simply copy your backup of your iTunes media into the iTunes library on your new computer.
Connecting and syncing your device to the new computer without first recovering your iTunes media is a really, really, really bad idea. iDevices are designed to ONLY sync with one computer. When you plug your device into a new computer, it will wipe all media on the device when it syncs. The only media you may be able to salvage and transfer to the new computer would be anything bought directly on the device.
If you do not have a backup of your iTunes media, then you will want to either look at a way (using software from a third party company) to either extract the media from you iDevice or your old computer (assuming the hard drive is not toast).

I'm using iPhone 4S and it was working fast once I purchased and after few months I update my phone since to 7.0.1 since then neither my wifi is working nor my Bluetooth and even my phone is working slow, after than many new updates came I did but nothing

I'm using iPhone 4S and it was working fast once I purchased and after few months I update my phone since to 7.0.1 since then neither my wifi is working nor my Bluetooth and even my phone is working slow, after than many new updates came I did but nothing works. Kindly help me out how to solve this problem.

Hi Sameer alamgir!
Here are two articles that can help you troubleshoot these issues with your Wi-Fi and Bluetooth connections:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Take care, and thanks for visiting the Apple Support Communities.
-Braden

HT5318 I have a mac 10.5.8 and trying to download Itunes 10.6.3 and it won't completely download?

I have a mini mac 10.5.8 and trying unsuccessfully to install Itunes 10.6.3 to be able to sync my new Iphone. Keeps giving me an error message before complete, what am I doing wrong??

Are you downloading from here?
http://support.apple.com/kb/DL1575
Of course, you have to upgrade your Mac to Snow Leopard 10.6.8 in order to be able to download the correct version of iTunes to sync with your iPhone.

TS1702 I installed an app and tried to do an in-app purchase and it froze

Similar Messages

Maybe you are looking for