TS1702 I just bought an album, and the songs are not complete.

I just bought an album on itunes, and not every song is complete. Has anyone else had this problem, and what do I need to do it get it fixed?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Similar Messages

HT201272 I bought an album and several songs did not download

Bought an album and several songs did not download, yet itunes shows they did. I have searched for them but I cannot for the life of me figure out where they could have downloaded to. Tried to see if a way to re download them, but I haven't found it yet.

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT203200 I purchased an album on itunes and some of the songs are not complete

I have purchased many songs on itunes and never had problems. Recently I purchased an album and even though the downloads are complete and nothing unusual or any problems happened while it was downloading, the songs are not complete. The album plays on my itunes, but each song gets cut off after a minute or two. Is there a way I can redownload the album without having to purchase it again?

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

When I went to bed I had 3,000 song and multiple playlists. This morning I have ~30 songs and no playlists. What could have happened to my songs playlists? I run iTunes on a Windows 7 64-bit machine. HELP! (oh, and the Songs are not in recycle bin)

When I went to bed I had 3,000 song and multiple playlists. This morning I have ~30 songs and no playlists. What could have happened to my songs playlists? I run iTunes on a Windows 7 64-bit machine. HELP! (oh, and the Songs are not in recycle bin)
My wife's ipod nano was plugged into the machine overnight.
When she went running with it, there were no songs on it. She checked the computer and was horrified to see that the playlists had disappeared and most of the songs had disappeared.
QUESTIONS:
1. What could it be?
2. How can I fix it?

Hi, there alot of us suffering from this phernomonon but there is a forum topic about is already.
https://discussions.apple.com/message/16767377#16767377
Come check it out.
Hope this works out for all of us.

TS1424 i made a purchase on 9-16-11 and the songs are not on my library list to download

i made a purchase on 9-16-11 and the songs that i paid for are not in my library to download what do i do ?

You're welcome.
I don't believe so. This is a feature that was not available too long ago - being able to re-download music purchased from the iTunes Store without having to pay for it again. If there is a song previously purchased with your Apple ID that is not available in your iTunes library or is in your iTunes library but wasn't transferred to your iPhone and you want the song available on your iPhone when away from your computer, you can download it direct on your iPhone by selecting the iCloud icon next to the song. This doesn't take into account any songs previously purchased with your Apple ID that you don't care for and would never re-download.
Just keep Show All Music off. If there is a song you want available on your iPhone in the future that has not been downloaded, you can turn Show All Music on and download the song followed by turning it back off.

I just bought a trackpad and the Icon does not show up in system preferences

I just bought a magic trackpad and went to install it on my computer. When I go into system preferences it does not have the trackpad icon to select. My computer is a IMac 9,1 Intel Core 2 Duo

Support started for the Magic Trackpad in Snow Leopard 10.6.4. If you're still on Leopard as your profile indicates, it's to old to use the trackpad.

Just bought an iphone5 and my itunes are not playing. They've been stuck in downloading for 4 days.

Need help playing my itunes on my new iphone 5

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I bought an album and one song will not download.

a window pops up saying file is corrupted, what can i do to fix it or get the song?

How to report an issue with Your iTunes Store purchase
To report an issue with a purchase, follow these steps:
Open iTunes. If you are already signed in, skip to step 4.
Choose Store > Sign in.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Purchase History button.
Click the Report a Problem button at the bottom of your purchase history.
Click the arrow next to the purchase with which you want to report an issue.
Click the Report a Problem link next to the item with which you wish to report an issue.
Click the Problem menu.
Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
Write comments about the issue (optional).
Click the Submit button
The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours.

TS1718 Purchased Eagles Desparado Album All the songs are not fully downloaded

I just purchased Eagles "Desparado " album and though my library says they are fully downloaded ,they are not.Tred to download one song and stillget the same result ,patial download Updated i pod and i Tunes to no avail Please help

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

TS3297 The songs are not complete... :(

I have recently (today) purchased an album through iTunes. The album was completely downloaded onto my computer. However for some reason iTunes will not completly play several of the songs (stopping at under 2 min when there is at least a min left). It does this for about 4 of the songs....that's a good chunk of the album. Why is this and more importantly, how do I get this fixed? Any response would be appreciated. Thanks.

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

I just to a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

I just bought a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

Hi there,
It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W.

TS1424 songs are not complete get cut off at the end

I downloaded this album but some of the songs are not complete they get cut off at the end what can i do?

If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773
If you cannot download a second time, contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

I've just bought an album and downloaded it,went to sync it to my ipod shuffle and it doesn't appear in the album list to sync, yet it is in the music library? why is it not available to sync?

I've just bought an album and downloaded it,went to sync it to my ipod shuffle and it doesn't appear in the album list to sync, yet it is in the music library? why is it not available to sync?

This sounds similar to the problem where new purchases will appear in playlists, but not the main music source, suggesting that iTunes is making a hash of the indexes. Somewhat bizarrely the solution for that one seems to be to download the current free Single of the Week, maybe it will help you too.
tt2

I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. What do i do?

I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. what do i do?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

TS1702 I just bought an album, and the songs are not complete.

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