TS1702 I'm not able to update Smurf's Village. Tried most of the things proposed on the net including restarting the iPad and trying syncing with the computer. Had a similar issue with another application. Had to delete and reinstall it, with all history
I'm not able to update Smurf's Village. Tried most of the things proposed on the net including restarting the iPad and trying syncing with the computer. Had a similar issue with another application. Had to delete and reinstall it, with all history lost.
Tried following up with the developer's instruction. Didn't help. Developer suggested contacting Apple if their instruction didn't work. Tried the various methods recommended on the Apple site. Same result.
Telling is that you tried most of the things on the net doesn't tell us exactly what you did try, so we are all still left to guess .....
Sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again
If that doesnt work - go to Settings>General>Date and Time - set the date ahead by a few months. Try to update again. If you get an error message of any kind - go back and change the date and time to automatic again. Then try again.
If that doesn't work, restart your router and reboot the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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Please do not post the entire messages log as it takes up unnecessarily a lot of space. It seems that there is a corrupt/nonfunctional file called
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Go to your hard drive, enter library, go into users, and go into launch agents and delete the thing above. Empty the trash and restart. -
I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?
You need to contact Apple and transfer that computer, the serial number, into your name and your Apple ID. Then you should be able to update the included Apple Apps from the App store. No need to Re-buy them again.
Caveat to the above.
If your Mac did not originally come with Lion Preinstalled, early releases of early 2011 models and older, and originally had Snow Leopard installed the original owner should of supplied the Mac OS X System Discs with the system. If that person didn't you should order them from Apple at a small fee, and don't lose them. -
I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?
Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling -
i tried for update but when i saw the screen its showing an arrow with a USB cable towards itunes icon, and now i'm not able to do anything, i also tried to connect ipad through my laptop but no use
That message means that you have to restore the iPad now. There was a problem with the update. So connect the iPad to your computer and restore your iPad.
You can read bout it here.
http://support.apple.com/kb/ht1414
If that does not work you will need recovery mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
Hi I m not able to update my iPad 2 to iOS 5. I am using windows OS, when I Connect my IPad to laptop, I tunes detects and ask for updating to iOS 5. But after some time it shows a error message saying network connection timed out and try after some time. This error message occurs every time I update. Please help me to update my iPad 2
ThanksClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Hello my iPhone 5s is not able to restore it from settings also and from iTunes also and I'm not able to update to ios8 also pls help me someone I wnt to update it and restore it when I restore it's shows update to ios8 when I do that it will start download and after few time it got error and stops there pls suggest me something
Hey alkarim2008,
If you are having an issue with being unable to update or restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
i am not able to update my iphone 4 ,when ever i tried to update it its show 1309 error...and at times 9006 error ,please help me ..
Hey alkarim2008,
If you are having an issue with being unable to update or restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
What's going on with the App Store not able to update 2015
What's going on with the App Store not able to update any apps 2015?
Apple is having server problems affecting App Store, iTunes, iCloud, etc…
Check the Apple Service Status(***) page… http://www.apple.com/support/systemstatus/ Wait for all systems to show green.
Here is what Apple's message says…
Multiple Store Services - All users are affected
Customers may be unable to make purchases from the App Store, iTunes Store,
iBooks Store, or Mac App Store.
iCloud Mail - All users were affected
Users may have been unable to access iCloud mail.
iCloud Account & Sign In - All users were affected
Users may have been unable to sign in.
This means no downloads, updates, iCloud and other issues. You may get pop-up windows asking you for password for iCloud, etc…
Try again after it's all green on status page. -
I have an ipad2 that has ios4.3.5 that I'm trying to update to iOS 6. I'm not able to update because of unidentifiable apps. I'm assuming that these are apps I tried to get but couldn't open because I needed iOS 5 or higher. These apps are still in my app store always needing updates, but I can't open or update because I don't have iOS 5. I can't delete them either because they can't be opened or aren't on my screen to hold/let wiggle/X. I need to remove these apps, but can't figure out how. Please someone tell me how
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
Cheers, Tom -
How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info...
If your device is signed into an old ID of yours that is an earlier version of the ID you want to sign in with, do the following:
If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device). -
I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??
Apps can only be updated using the same Apple ID and password they were originally purchased with.
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That error message suggest you have a permissions issue. Make sure you have full read/write privileges for the Drive/ Folder location that you are copying the files to.
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Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
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I always use manual standalone installers (and keep a couple backup versions)
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A search of these forums will show some threads.
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Also settings in IE that affect pop-ups and plug-ins. -
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