TS1702 I'm trying to get free app, but it just show me FREE button without download in iPhone 5

I'm trying to get free app, but it just show me FREE button without download in iPhone 5.
On MacBook PRO in iTunes I have the error:
"Could not purchase "xxxxxx". An unknown error occurred (5002).
There was an error in the iTunes Store. Please try again later."
But I can purchase on iPad throught the same Apple ID

Hi The Magic Tech,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
Update iTunes to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this articleare enabled over your network.
All the best,
Jeremy

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