TS1702 I'm trying to get free app, but it just show me FREE button without download in iPhone 5
I'm trying to get free app, but it just show me FREE button without download in iPhone 5.
On MacBook PRO in iTunes I have the error:
"Could not purchase "xxxxxx". An unknown error occurred (5002).
There was an error in the iTunes Store. Please try again later."
But I can purchase on iPad throught the same Apple ID
Hi The Magic Tech,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
Update iTunes to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this articleare enabled over your network.
All the best,
Jeremy
Similar Messages
-
I tried to download a free app. It came up with an error message saying it was too big to download and that I need to connect to WiFi. The icon is still displayed and I can't delete it (I've decided I don't want it. Can anyone tell me how to delete it - there's no x displayed on the icon. Thanks
Hi stripers
You will either a) need to connect to WiFi and complete the download or b) dock your iPad and remove it from the apps list once synced (your iTunes will more then likely want to complete the download first also, which you may be able to cancel in the downloads section).
Regards
Damon -
i am trying to update my iphone 3g software to ios5 but tried everything need help?? i can not download any apps untill its done
The latest (and last) iOS for the iPhone 3G is 4.2.1.There is no way to update beyond that. If you want to use apps requiring iOS 5 or later, your only choice is to get a newer model iPhone. The 3G is obsolete.
-
Wont let me download apps it's saying ther was a problem with a previous purches
Answered in the other thread you posted in:
i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere. -
i don;t understand why safari is not taking my updates one of them is free the other i purchased and yet i have tried to download free apps but it just goes to my account and says i don;t have enough money in account the thing is its a free app what has that to do with my account and i do have enough money so what is the problem i am over this
You can keep both, just enter the one you want to use on your phone by going to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in with the other ID. Otherwise you'll have to keep using the ID tied to your credit card. You can contact iTunes store support here: http://www.apple.com/emea/support/itunes/contact.html to ask them what minimum balance is required to download free apps.
-
I have just tried to install the full version of Anthill to my iPod touch Gen 4. I get a message on the iPod saying "Anthill failed to install" and an error on the computer "OxE8000004". I already had Anthill Free installed so deleted it in case it was interferring with the new download. I can install other free apps but now can't even install Anthill Free. I have tried the 7 resolution steps advised by Apple and have totally run out of ideas as to what I can try next. I am using a new laptop since installing Anthill Free the first time and am now running Windows 7, otherwise everything else is the same. Any help would be sincerely appreciated. Thanks.
- Maybe here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
- Try redownloading the app directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I am trying to install free apps but I always get billing problem? Payment Method!!?
Likely because you are trying to create a Mac App Store account with an existing Apple ID. The None option often is not available in that case. If you create a new Apple ID and iTunes/Mac App Store account following these instructions carefully, you will be successful in getting free apps without a payment method.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
http://support.apple.com/kb/HT2534 -
I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!
[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
Want to get a free app but keep getting this response ' we could not complete your itune store request an unknown error occured (-9808)'?
I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
Hi, im trying to use an apple id at iTunes store. I only wanna get free apps but it is asking me about the billing information but I don't have bank account . how can I provide a bank account there. how would I be able to use those free apps on my iphone without providing the billing information.
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
-
I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?
Hold the home and power button down until your phone restarts. If that doesn't work, backup and restore using iTunes.
-
I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?
What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache -
Ive just got a new iPhone4 and I am trying to get the App's ie games from my iPhone3 onto the 4 and retain the same levels that I have reached on the 3,
The Apps have gone onto the 4 but its making me re-start everything from level 1?
Ive paid $$ for the games and then more $$ within the games via iTunes for in game purchases and desperatly want the games on the 4 with the levels that I have reached on the 3!
Can anyone help!! Please!!!! My Smurfs and Animals are starving HahahahaMate, it's good to hear that you have gotten the iPhone 4 but sorry to burst your bubbles. Not all games can have the "saved" data ported over.
Normally when you save a game in iPhone, the memory used is in the flash memory of the device. Those that can be ported over, reason is due to the data being saved over the air and when you logged in on a new device, it recognises you via the userID.
Maybe you can try to backup your iPhone 3, and restore the file onto your iPhone 4. Not too sure if that would brick your phone though. -
I tried to purchase a free app, but a window continues to pop up saying that my Apple ID has been disabled. What do I do? I tried resetting my password but that did not work.
ThanksAre you able to download the app using your apple ID on a computer? If it is saying your apple ID is disabled that could mean apple had seen fit to disable it for some reason. Check to make sure you don't owe and money on your account or anything.
-
I am using an I phone 5 in Germany and trying to get text messaging to work through the hands free Bluetooth connection on a Honda CRV. It keeps telling me that text messaging is not a feature of my phone. messages come in on the phone.How to resolve ?
mono 8 bit 8k is 64kbps, yes. 8 bits times 8,000 = 64,000 = 64k bits/sec.
And yes I think that's a typo - there's no such thing as 'Mone' that I've ever heard of...
But you might want to check to find out if this is a mu-law non-linear format, possibly - there are several ways that 8 bit 8k wav files can be encoded, and typically phone systems don't use linear ones. If you have a log-in to Zultys' user-base system they have an FAQ there, I believe - the answer might be in that, and it won't cost $500.
Maybe you are looking for
-
Issue in lsmw ; error in read file step
hi, i 'm facing some really strange issue in lsmw.. i have created one header structure and 3 sub structures. until now its working fine but when i created 4th sub structure and in the read file step, its giving the following error : "Generation abor
-
Hey I have a NetGear router and I have connected to it a HD . for some reason when I try to copy file to the drive I get this message "the operation can not be complited becuse the item "" is in use. Any one have an idea? Thanks
-
Would you please provide me with an answer.
-
Loading a website without opening a new web-browser
Can someone tell me how to load a webpage without opening a new web-browser, having it displayed on the current one... I have tried the following code but it opens up a new browser instead... : getAppletContext().showDocument(new URL("http://www.ange
-
On my sendmail 8.12.8 server, when someone from a domain other than .com domain sends mail, they get the following error. Mar 12 12:24:13 sunnyboy sendmail[15913]: [ID 801593 mail.notice] h2CKODFx015913: ruleset=check_mail, arg1=<[email protected]>,