TS1702 I pay for ibear LLc  (money app). But I can not to upgrade. Please give money back to me.

i buy for app money ibear llc 9.99 for ipad ,Bill for ipad 2.99 Bill for i phone 1.99 but can't upgrade to ultimate version.
i contract direct to ibear LLC thay can't solve this problem.
my device ipad ratina wifi 32 gb.
i os 6.1.3

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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