TS1702 I purchased an app but it does not appear as an icon the only way to start my game is to go to the App Store and it appears and I have to click on open

I purchased an app and it does not appear as an icon on my IPad The only way to play the game is to go to the App Store and click on open( which is always opened)

Are your home screens completely full? Is the app buried in a folder? Can you access it from the Spotlight Search feature.
Try quitting the app completely, reboot the iPad and then see if the icon shows up.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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I can open iBooks App but it does not have any books or PDF's ... I tried bringing them in but no luck! Any solutions??

I can open iBooks App but it does not have any books or PDF's ... I tried bringing them in but no luck! Any solutions??
It's taken off both iPhone and the new iPad

You can insert the PDF that you want to have on iBooks trough iTunes using the library section "books", or simply drag and drop the PDF to iTunes and sync your iPhone, iPad.
You can also open a PDF on Safari and tap on open in iBooks at the top of screen.

I am looking to turn my iPad into a portable device to store and view multiple files transferred from my pc. I have tried some apps but it does not support multiple sub folder transfers. Any suggestions please?

I am looking to turn my iPad into a portable device to store and view multiple files transferred from my pc. I have tried some apps but it does not support multiple sub folder transfers. Any suggestions please?

I use GoodReader on my iPad and use the GoodReaderUSB tool. the GoodReaderUSB tool allows you to transfer entire folders into GoodReader without loosing the folder/file structure.
Windows: http://www.goodiware.com/usb/GoodReaderUSBWin_200.zip
Mac: http://www.goodiware.com/usb/GoodReaderUSBMac_202.zip

I have a problem to install may apps. I have started the program to download my apps but it does not happend anything. What is the problem

I have a problem to install may apps. I have started the program to download my apps but it does not happend anything. What is the problem?

D117 is the behavior describing similar to the screen shot in App doesn’t open | Progress wheel spins continually? If so then please utilize the solutions within the document to resolve the current error.

Installed Photoshop Elements 13. Upon activation, get through sign in screen, but when doing serial number validation, validate goes round but does not validate. Connect Later is only way out of screen. How do I validate. Checked account but product n

How do one validate Photoshop 13. (Windows 8) Upon activation, get through to sign in screen, but when doing serial number validation, validate goes round but does not validate. Connect Later is only way out of screen. Checked account but product not listed. Installed with serial number that was sent by Adobe. Have attempted numerous times at different times of the day. On-line connection working.

Have you bothered to do any research at all? Not every app was upgrade to 5.5. Those that weren’t will next be upgraded to CS6.
Bob

When i right click on my ichat i see old ichat convos i want them gone. the only way i found to do this is by deleating the ichat.plist but i can't find it anywhere

i want them gone. the only way i found to do this is by deleating the ichat.plist but i can't find it anywhere. i have gone through all the plist in preferences and its not there i want these convos gone

Hi,
Go to the Finder's Go Menu > Go to Folder and type in ~/Library/Preferences
This will open the Preferences in the Home Folder's Library.
In Lion this Library is Hidden and you cannot Click you way there.
Delete the com.apple.ichat.plist and it's associated .lockfile (Drag to Trash>
Restart iChat.
I am presuming Lion from what you say despite your specs saying Snow Leopard.
10:52 PM Wednesday; September 14, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the bad template with a blank.

I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the unwanted template with a blank. It was previously possible to go to MY TEMPLATES and remove the unwanted templates. I don't if this issue is before or since installation of 10.8 (a nightmare in my case, which led to significant failure issues). And because I haven't tried to remove templates since finally managing to install 10.8 (now at 10.8.4), I don't know if this is typical of the newer OS or a problem. I've been a Mac user for more than 25 years, but I think I'm nearing the end of the road. By the way, I've never needed to do this before because the manuals always offered an answer... they don't seem to do that anymore. In any case, I don't know how this works... I'd prefer an email reply if that's possible. But that would probably be too easy, and I don't know how to get a reply.

Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

I purchased an app, but it does not work. Can I cancel it and get my money back?

I purchased an app two days ago but it does not work. Can I cancel it and get my money Back?
I have in ipad2
Thank you

You can always try to contact iTunes Support:
http://apple.com/support/itunes/

I have purchased iTunes match but it does not connect to my iPhone.

i have just purchesed itunes match but it does not connect to my iphone, why please

You must be signed into the iTunes Store on your iPhone using the same Apple ID with which your purchased the iTunes Match service.

TS1702 I purchased Oxford dictionary. It does not work (open). How to unload it and load on a working iPod?

I purchased Oxford dictionary. It does not work (open). How to unload it and load on a working iPod?

See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

I bought this iPhone from Apple Retail Store for the full amount, but it does not work with my SIM card only works with AT&T

Hello,
I have an iPhone 4S 32Gb White AT&T, product part No. MC921LL/A, Serial No. C39GMLPWDTDC
I bought this iPhone from Apple Retail Store (from Fifth Avenue, NY) for the full amount. Now it does not work with my SIM card only works with AT&T. I restored the phone several times, but I have not received "Congratulations your iPhone has been unlocked". Please activate my iPhone to work with different SIM cards
Thanks,
Best Wishes

When did you buy it?
Apple did not begin selling an unlocked version of the iPhone 4S in the US until 11/11/11. I believe it went on sale only through the online store at that time. I'm not sure if it's available at retail yet.
What you purchased was a phone without a contract commitment. It is still locked to AT&T. AT&T will NOT unlock iPhones for any reason. Return it and get your money back, then use that to purchase an unlocked phone.

TS1702 For some reason I am unable to install apps all of a sudden. I reset my I phone 4s. My account shows that I purchased the app but it does not down load to my phone. Any suggestions?

For some reason I am unable to download apps. I have downloaded several apps in the past but all of a sudden my I Phone 4S will not download. I have totally reset my entire phone but that didn't work. My account shows that I purchased the app but it just appears as a grey square on my home page. Even tried other apps but nothing. Any suggestions?

For some reason I am unable to download apps. I have downloaded several apps in the past but all of a sudden my I Phone 4S will not download. I have totally reset my entire phone but that didn't work. My account shows that I purchased the app but it just appears as a grey square on my home page. Even tried other apps but nothing. Any suggestions?

HT4481 i have purchased a APP from the app store in itunes, it s air nav pro and was downloaded on the the ipad. now i tried to log in in the mac app store and searched for the app but it does not recognize my purchaes ! any ideas? i dont want to buy it a

does anyone know what to do ?

The apps in the iTunes App Store are for iOS devices, iPhones, iPads, etc. The apps in the Mac App Store are for Macs. Apps for iOS devices do not run on Macs. Apps for Macs do not run on iOS devices. Your purchases in the iTunes App Store will never show up in the Purchases pane of the Mac App Store. They are two different versions of apps for two different operating systems. If a developer has developed a version for both platforms they must be purchased separately.

I have just purchased Quicktime Pro but Trim does not display IN and OUT options. It trims to the frame on display.

I have just installed Qicltime Pro but when I edit a video file and try to set the In and Out points, it does not show any way to set them. It trims the video down to the one point on display. Have I installed the software correctly?

QuickTime Player 7 Pro is in the Utilities folder.
To set in and out points set the position you want in the timeline and tap the i key. Move to the end of your selection and tap the o key. To step frame by frame move the playhead by tapping the left/right arrow keys.

My iTunes account indicates I purchased a movie, but it does not show up in my library.

If I go to iTunes, open my video library, there is a blank banner for the movie in question. If I try to play it I'm told "The movie "The Place beyond the Pines" can not be used because the original file could not be found. Would you like to locate it?" I have searched the entire computer and the file does not exist, but my iTunes user account says it has been downloaded and will not give me the option to download it again. If I go to "get info" for the movie it tells me the location is file://localhost/C:/Users/xxxx/iTunes/iTunesMedia/Movies/The Place beyond the Pines(HD).m4v , but I can't find that location.

Hello dblboinger,
Sorry to hear the movie you purchased from iTunes is not playing.
I recommend deleting the video from iTunes and downloading "The Place Beyond the Pines" again from your list of purchases. You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on a computer" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to play the movie, you can report an issue with the movie purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

TS1702 I purchased an app but it does not appear as an icon the only way to start my game is to go to the App Store and it appears and I have to click on open

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