TS1702 I purhased an app by mistake, I don't want it and I cannot run it, can I return it?
Can I return an app just after I got it?
At the itunes store, there generally are no refunds.
But you can try this...
For customer service issues, go here...
https://expresslane.apple.com/Issues.action
Similar Messages
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i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?
This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge! -
Is there a way to hide apps from the app store?
I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps!
I can hide them from "purchased apps", but they still show up when browsing for new apps!
Is there a way to hide them so that my kids will never see them when looking for new apps?Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
You could change your iTunes account such that they cannot access it in order to buy or download apps. -
I have two iPads and giving 1st gen. to my grandson. Using my Apple idI for both... can we use different passwords to access our "own" apps. Also I don't want the downloaded App to go to both iPads. Been looking for hours for an explanation! Thanks for any help.
Look at this link.
Giving your former iPad to a spouse or family member: the quick guide
http://www.tuaw.com/2012/03/17/giving-your-former-ipad-to-a-spouse-or-family-mem ber-the-quick/
How to Share a Family iPad
http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
iOS & iCloud Tips: Sharing an Apple ID With Your Family
http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
Cheers, Tom -
How can I just disable "navigation toolbar" completely for the App Tabs? I don't want to disable this for other normal tabs. This is important as otherwise while I am in the app tab, i mistakenly start browsing from that tab and meaning of the app tab is completely lost...
How can I view my full billing history for the app and music stores without iTunes installed?
No.
If my account has been compromised
If you even think this may have happened, immediately change your password.
See this -> Apple ID: Changing your password -
settings app says 1. Click and wants download to IOS7; don't want to and "1" doesn't go away. Tell me please how to get rid of without downloading to IOS7
Thanks but this doesn't work. I go to settigs>Notifications>; and there is no "App Store" option in which to click the Badge App Icon to off.
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Hi I bought the oxford dictionary app a while ago and it worked fine . Now with the new iOS it starts and closes instantly. I don't want to buy it again. Who can I turn to?
Try closing the app via the device's multitasking bar and see if it works when you re-open the app : double-click the home button to open the taskbar and then swipe or drag the app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
If that doesn't fix it then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
If the app still doesn't work then try deleting the app from your device and redownload it (assuming that it's still in the store) via the Purchased tab in the App Store app - or resync it from your computer's iTunes (if you don't have a copy of the app in the Apps part of your computer's iTunes library then copy it over via File > Devices > Transfer Purchases before deleting it).
If that also doesn't get it to work then contact the developer. -
I bought the app Atari greatest hits package for $9.99 and now the app will not even open... Every time I try to open it it closes on its own...any suggestions?
Try deleting it and reinstalling it.
you can also try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds or so until it reboots and see if that helps. -
i bought an app from justintv ,now when i want to free app ,ask me for bill pay why?somebody help me please
you can redownload purchased apps free of charge. see _*How to redownload purchased apps from the App Store*_.
JGG -
We have a valid serial number and the original 9.0 media set. When I tried migrating the App Store updated it free of charge. However I don't know how to get Logic on without migrating as it point blank refuses when I insert the install disk.
Thanks.Hi
Something is not quite right here:
I have the original Studio 2 disks here, and the installer runs fine under OSX.8.3. It will install Logic Pro 9.0.0, which can then be updated by downloading the 9.1.7 or 9.1.8 updater from Apple Downloads.
On your system, the installer refuses to run, or does the install proceed, but you are unable to update Logic so that it will work on Mountain Lion?
CCT -
I downloaded all my apps onto my new imac from my ipad, but i cannot access them , i dont know where they are. If I try to download them again, it says already downloaded. Can you help please.
Hi Tykie,
If you have transferred or Downloaded iPad Apps on your Mac you will find them in iTunes on your Mac....
Open iTunes and in iTunes on left hand corner where Music is return you should see a drop down button next to it and once you click on that drop down button you will see Movies/Tv Shows/Applications, you need to select Applications here and you will find all your downloaded iPad Applications. And as they are made only for iOs devices that cannot be run on your Mac.
Hope this will help you -
I bought onealbum by mistake I don't want it what can I do
Hello I just bought an album that I tap by mistake it has 10 songs and I don't want it
Someone know what can I do
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How do I remove an app update that I don't want to apply ? It stays forever
I don't want topple a new update, how doiremoveitfrom the updates list ?
That should read "I don't want to apply an update to an app, how do I remove it from the updates list ?"
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someone help me!
If you restored to factory defaults/new iPod and are still haveing the problem than an appointment at the Genius Bar of an Apple store is in order.
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Hello All,
I have a MBP running Lion and its fine. I have an iPhone 4, iPad, and a family pack MobileMe account. I have a 2008 iMac that has Final Cut Pro and several other rosetta apps. The iMac is running snow leopard and I don't have any issues to complain about. Since I will be forced to move to iCloud in June if I choose to keep my account I am trying to figure out how to procede with my iMac. I find it annoying that Apple is in a sense forcing MobileMe subscribers to purchase an OS update (Lion $69.00) or at worst a newer computer (Lion will not run on pre-core 2 duo) if we want to "sync" our devices and continue to pay for mobileme services. On top of that, by forcing people to update to Lion to get iCloud, they are forcing people to lose support for any rosetta applications that they have an investment in.
I know about the rosetta install on Lion trick - (installing rosetta on a Lion machine from a snow leopard disc). I was lucky to have a snow leopard disc, so I could install rosetta on my MBP to have support for Final Cut Pro 6.
So, is there any hope of sync services with snow leopard on my iMac while moving my family MobileMe account to iCloud? So far, there seems to be alot of problems with iCloud syncing from what I have read. So in order to keep everything in sync (contacts, iCal, mail, etc.) with iCloud on all my devices (iPhone, MBP, iMac) I will have to buy a Lion install drive for the iMac and re-install rosetta and re-install all those applications as well....
Any thoughts ?Consider running your Adobe and AppleWorks software in Snow Leopard (with Rosetta) installed in Parallels in Lion or Mt. Lion:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
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