TS1702 I screwed up my passcode and now I cant get into my ipod

I screwed up my passcode and when I try to restore my ipod on I tunes it says there is an unknown error (-1) so I cant even restore it or update it

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

Similar Messages

  • My ipod touch had the passcode type into it to many times and now i cant get into it

    my ipod touch had the passcode type into it too many times and now i cant get to work

    Then do as the manual says and restore:
    iPod touch User Guide (For iOS 4.3 Software)

  • I for got my password and now i cant get into my ipad

    hello,
    i have a ipad 32g, my boyfriend has changed my password and now i cant get in it. can you please help me.

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
      4. What to Do If You've Forgotten Your iPhone's Passcode
      5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • My ipod 5 is disabled and now i cant get into it

    my ipod touch is disabled and i cant get into itnplease help

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • Kid messed up my passcode and i can't get into my ipod touch.

    My kid was messing with my ipod and changed the passcode, and don't know what she changed it to
    I can"t get i to unlock.
    i have tried to go to iTunes and restore, but it brings up a "RESTORE and Update" message up.
    When i click on this it starts to download and says it will take 18 min :: next I know it will take 60 min :::then 5 hr. to Download
    I tried push ::off home and power and let power go. then plug back into iTunes to start as new user, but it comes back to the
    Restore and update downloader that my pc won"t download
    All i wan't to do is get it to unlock so i can use it again
    Any help????
    THANKS

    Hi ..
    If you can't remember the Passcode, you need to restore the device from the computer it was last synced with.
    Instructions for putting the device in recovery mode > iOS: Unable to update or restore
    "If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • I put guided access on and stretched the whole thing put a passcode, and now i cant exit it because it doesnt work and says that you need to triple tap the home button, i cant put the passcode as it is disabled

    i put guided access on and stretched the whole thing put a passcode, and now i cant exit it because it doesnt work and says that you need to triple tap the home button, i cant put the passcode as it is disabled

    If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
    iPhone and iPod touch: Unable to update or restore
    Note that this requires using the sleep/wake button.  If you are not successful then there is nothing else that I know you can do.

  • I just purchased an IPodTouch and I put a Passcode and now I cannot enter into the device at all??????

    I have just purchased an IPod Touch and I put a Passcode and now I cannot enter into the device. How do I enter?????

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available  what do I do

    I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available  what do I do

    Hi, Jennifer.  
    Thank you for visiting Apple Support Communities.  
    I understand that VoiceOver has been activated and you are unable to access your device.  I have done this myself and here are the steps to disable this feature.  
    VoiceOver
    Press the home button three times quickly (formerly "Triple-click home").
    Accessibility Shortcut
    Managing Accessibility features using iTunes
    Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
    In iTunes, select your device.
    From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
    Select the feature you would like to use and click OK.
    Use Accessibility features in iOS
    -Jason H.  

  • I Just downloaded itunes 10 and now i cant get in to the itunes store!

    I downloaded itunes 10 and now I cant get on to itunes it tells me to make sure my internet is working. ITS WORKING . So I restart the computer. Nothing . Then it tells me there is an error 11222 how can I get I working because I also want to get my brand new ipod touch working, but I cant because itunes is not working. It is really getting on my nerves!
    Message was edited by: sonicmcboom

    The prime suspects for an error 11222 are proxy issues and certificate issues. In the course of your troubleshooting to date have you worked through the 11222-specific advice from the *Specific conditions and alert messages* section of the following document?
    [iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod|http://support.apple.com/kb/TS3297]

  • 4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

    4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

    Hello there, LaruaGalliers.
    The following Knowledge Base article provides some great troubleshooting steps for your issue:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Particularly:
    Battery does not charge
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    iPhone or iPod touch displays the low-battery image and is unresponsive
    If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.    
    You should see this image when iPhone or iPod touch begins to charge:
    If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
    If the issue persists, follow these troubleshooting steps.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I got my mac repaired in france and now i cant get english on internet or system prefrance is all in french.

    i got my mac repaired in france and now i cant get english on internet or system prefrance is all in french.

    Go to the Apple menu > Preferences Systeme...
    From the pop up, select Langue et Text in the top row
    When the pop up changes, select the first tab: Langues
    You should see one or more forms of Francais in the list.
    At the bottom of the window, click on Modifier la Liste...
    Deselect all forms of Francais, and click on whichever form of English you prefer.
    Click on OK (obviously the same in all languages!)
    Dismiss the window by clicking on the red dot in the top left corner.
    Now logout and login again: Apple menu > Fermer la session your name...
    Au revoir
    Bob

  • I've had cydia put on my device didn't like it so deleted ap and now I cant get back into Icloud it's gone very faded in couler the icon in settings. Facebook Twitter and a few others have done the same. I need iCloud back please help!

    Hi please help me I'm useles with these thing. I've had cydia put on my device didn't like it so deleted ap and now I cant get back into Icloud it's gone very faded in couler the icon in settings. Facebook Twitter and a few others have done the same. I need iCloud back please help!

    I'm sorry we cannot help you.
    You have Jailbroken your device.  Apple does not support Jailbreaking and as such having done so has voided your warranty and forfeited any support from Apple and by extension these forums. We are not allowed to discuss Jailbroken devices in any way by the Terms of Service of the forum.
    You will have to find help elsewhere. Ask the person that installed Cydia to restore the phone.

  • My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

    My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

    hand it in for repair?

  • I was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

    i was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

    Go elsewhere:
    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

  • I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its sasy the cose can only be used once. I dont have the movie and now i cant get it at all.

    I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its says the code can only be used once. I dont have the movie and now i cant get it at all. i paid for it when i bought the movie but now i dont own it at all. i feel cheated, somebody please help!

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

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