TS1702 I sent a app to my fiancé but she didn't get it. What do I do?
I sent a app to my fiancé but she didn't get it. What do I do?
Have you tried to resend the gift?
See here:
http://support.apple.com/kb/HT1541
Also ensure that a valid email address is used, and the gift has not been sent to the spam/junk folder.
If your recipient has still not received the gift via email, after 24 hours, contact iTunes support:
http://www.apple.com/support/itunes/contact/
Similar Messages
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Hello , I am registered App Store customer , yesterday I have payed 0,99 $ in hay day app for 130 diamonds , I don't know what happened wile transaction but my bank took from me money but I didn't get anything . i hope you will help me
<Email Edited by Host>Not a good idea to post your email address on a Public Forum. I have asked the Hosts to remove it.
aerolasha wrote:
... took from me money but I didn't get anything . ..
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
We have downloaded apps to our pc but we can't get them on our ipod touch. We have synced our ipod to our computer. We can't even get them when we are some where there is wifi. We don't have wifi at our home and was hoping to be able to plug it into our computer and get everything from our computer to our ipod but it doesn't work. What do we do?
Sync them from your iTunes library:
iTunes 11 for Windows: Syncing overview
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Note that you can only sync apps from the one syncing computer/library that yo can have. If the iPod was synced to another computer/iTunes libary or set up via wifi then to make this computer/itunes library your syncing computer/library:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
My iPhone apps wouldn't open they just blink for a second and the home screen comes back again...i tried installing a free app from the AppStore but it didn't work and also tried resetting the iPhone but ddnt work as well please help what do i do??
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
I have purchased Line Sticker App, iTunes already took money from credit card $2.49 AUD. But I didn't get any and also nothing show on my Line purchased box.
If you've been charged for the item but not received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I paid or an app and it deducted my money but I didn't get it
I paid or an app and it deducted my money but I didn't get it
If you search for the app again in iTunes, does it say INSTALL or BUY NOW?
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HT204266 I have gifted an app to a friend, but she can't download it from iTunes why ?
Hi,
I've gifted an app to a friend, but she says cant download it from itunes. Why ?
She has an iphone 3.
DarylHey Dazr12,
Just send the following steps to your friend:
1) Make sure the latest version of iTunes is installed on your computer. The latest version is available free of charge from the Apple website:
http://www.apple.com/itunes/download
2) Click the following link to launch iTunes and display the Redeem page:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/freeProductCodeWizard
Note: If this link doesn't work for you, simply open up the iTunes application, click iTunes Store on the left, and when the iTunes Store homepage loads, click the "Redeem" link in the upper-right corner of the page.
3) Enter your 12-digit gift code and click the Submit button.
4) A message will appear confirming that your gift code has been redeemed. If you don't have an account, you can create one at this time.
hope this will work -
TS1702 I gifted an app to my friend but they haven't received it yet
I sent the app to their email address but they have not recieved it yet. Is it hiding in their app store or do they need to set up an I tunes account to retrieve it.
They should get an email still I'd think. If they haven't received it, try having them make an apple I'd incase. When I gifted one to my mom, it was hiding in her spam folder.
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i want to get the wral-tv weather app on my iphone. i downloaded it from apple app store onto my laptop, but how do i get it on my phone. i don't have an app on my phone for downloading apps from my iphone, or i don't see it.
Two ways.
1. Connect iPhone to computer iTunes and do a sync after you have selected the app on iTunes.
Read here: http://help.apple.com/iphone/8/#/iph3c796484
2. Directly using iPhone App Store > Updates > Purchased > tap the App to download -
I forgot my password. I gave my e-mail address and Firefox said it sent me an e-mail with my password so I can log in. I check my e-mail several times, and there is nothing from Firefox.
I tried requesting my password again and Firefox told me it already send me an e-mail. I didn't get it.Did you look in Spam or Trash folder in your e-mail account?
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TS1702 When updating an app, it begins installing but doesn't contine.
Anyone having issue with applications updating? I pressed to update, it started installing and hasn't finished, FOR DAYS!
The installation is broken.
You can't get out of that icon.
The options are , download that app offline in iTunes. Connect your iPad & then try pushing this app via Sync Mode.
If this is not working, you have to factory reset the ipad & erase all the contents & then re-sync the app on iPad. -
TS1702 i have an app that keeps trying to load. I dont know what it is.
How do I get rid of it?
What do you mean "it keeps trying to load"? Apps only load when you tap their icon. Is the app frozen?
If so, see: http://www.lifehacker.com.au/2012/04/how-to-force-quit-an-unresponsive-ios-app/ -
i lost one of the applications after i sync my phone plz help
SkyDaughter29 wrote:
My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes. I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need. It appears Apple does not sync the texts between the iphone and my MacBook Pro.
Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php
Best of luck. -
TS1702 I downloaded an app that was free but I was charged for it.
How do I get my money back?
It said it is called: Bike Race Free by Top Free Games.The basic game is free, but did you perhaps acquire anything else from within the same, such as a Ghost Bike or turning off ads? You have to pay for those.
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I lost my iPad mini while traveling recently. I tried using the Find My iPhone App (which showed my iMac, my iPhones, my old iPad, and my macbook) but the mini didn't show up...probably because it was turned off or the battery ran down.
I still have the original receipt from when I purchased it, showing the article number and the serial number. Is there any way to locate it with that info?No, unless you had Find My iPad enabled on it then there isn't any way to try and locate it.
Have you reported it to the police in case somebody hands it in ? You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc., and if it was a cellular model also contact your carrier.
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