TS1702 i still cant make purchase in game app

i still cant make purchase in game app it still show me contact itunes store to complete this transaction. i was send the problem to you guys few times but still din have any respond from it.

I'm sure he did. I've e-mailed iTunes Store Support several times over the last few days, I still can't make purchases, and now I can't access my already purchased music. I thought Apple was supposed to have good support for their products. This seems bad for Apple, this is happening to many people judging by the number of times this comes up in the user forums I've explored trying to find a fix for this problem. Apple has to be losing money because customers aren't able to purchase, and then the customers give up because they can't get help from Apple's support team.

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TS1702 I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?

Hbauer60 wrote:
... How do I get around this?
You cannot.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I cant make purchases on itunes store. Because i forgot my credit card info. What will i do?pls help me.

I cant make purchases on itunes store. Because i forgot my credit card info. I cant conplete billing and payment information. i totally forgot My card number and security code Because my card is on my mother and i cant contact her ryt now just to ask about that. I need to purchase products on my games now. What will i do?pls help me.i will thanks a lot. Pls reaponse guys. Tnx.

If you want to download a non-free item then you will either need a payment method - so you will either need to enter the credit card's details, or buy iTunes gift cards (if they are available in your country), either way you will need a method of payment.

I cant make purchase .. Help me to make purchase

I Cant make puchase buy germ clash of clans

We are fellow users here on these forums, if you would like help then you need to provide more information than 'cant make purchase' e.g. what happens when you try to do the IAP, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will need to do so :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
If it's a different problem ... ?

Why cant I buy an album of itunes when I have $15.00 balance but cant make purchase?

why cant I buy an album of itunes when I have $15.00 balance but cant make purchase?

What happens when you try?
How much does the album cost?

HT4009 Hi I purchased a game app for my daughter (6 years) and noticed 2 charges of £20.98 off this app she doesn't know and I don't know what this is for as it was a free app.

Hi I purchased a game app for my daughter (6 years old ) littlest pet shop and been charged for 2 bills of £20.98 she doesn't know and I don't know how this has happened as it was a free app ?

Hi
Alot of free apps offer in app purchases which has probably happened here, things for extra points scores etc etc are offered for prices which is how the app can afford to be free via the charge in other purchases within the game.
These are the sorts on in app purchases in littlest pet shop may have been one of these?
If you are 100% sure that no purchse was made get in touch with apple they should be able to tell you what was purchased and when then you can take it from there?
Hope this helps

I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions.

I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions. Please help me.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing the number for Apple in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57

I am trying to download free apps but I am asked to verify my I'd in order to make purchases but the app is free why

I am trying to download free apps but I am asked to verify my I'd in order to make purchases but the app is free why

Every Apple ID has to be verifyed and have payment credentials.

My new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

my new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

HT204053 I am thinking of getting my own Ipad instead of sharing with my spouse. I have purchased some game apps, could I download them to a new Ipad and not pay again for them?

I am thinking of purchasing another IPAD instead of sharing our current one with my spouse. I have purchased some game apps, will I be able to download them to a new product without paying again for the same games? Also I have a couple of books, can I do that too?

Yes, you can. See:
http://support.apple.com/kb/ht2519
Regards.

Problem playing facebook games , being asked to download flashplayer and i have but still cant get on the games

befor downloading firefox i play games on facebook and now i cant play these games , it asks me to download flashplayer and i have done so but still cant play them

You are downloading the Flash installer, which I think itself downloads another installer, which may again download something else that has to run. Adobe's installer is one of the worst pieces of software on the PLANET.
That said, the problem is that you are not actually running the installer and letting it update Flash. Doing so will force you to quit Safari in the process.
Go look for whatever Adobe downloaded to your Downloads folder and run it.

Cant make purchases

I have iphone 5, the issue is that my country is not listed among available countries on itunes. I want to make purchases on appstore and itunes with my mastercard but I cant add my billing address. Can anyone help?

Mines Not working so i think its a problem at apples end.

Forgot security questions and i cant make purchases

I am unable to make purchases on my itunes account because it wants me to answer the security questions. I forgot what the answers to the questions were. I read that I could have an email sent to my rescue email to resolve the issue but the problem is that I dont have a rescue email. How do I set one up? Or is there another way for me to reset my security questions?

It's not possible to set up a rescue email address after forgetting the answers. Click here, phone Apple, and ask for the Account Security team.
(87612)

After purchasing a game app it will not process purchases within the game

After you purchase a game why does it not allow me to make purchases within the game??

Hello Blackkat8790,
It sounds like you are unable to make an in app purchase. I first would check to see if Restrictions are enabled, and that in app purchases are enabled or disabled:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/ht4213
If that is not the case, then I would next use the following article to help troubleshoot the app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
While the title does not match the symtpoms you are seeing, the troubleshooting is relevant.
Thank you for using Apple Support Communities.
All the very best,
Sterling

TS1702 I lost all sound in my game apps why?

I lost all sound on all my game apps why?

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
IDT Audio Installer - Windows 7.
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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TS1702 i still cant make purchase in game app

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