TS1702 I updated my phone to OS6. It worked fine for a few hours, has now turned it self of and cannot be turned on again. How to fix this?
I updated my phone to OS6. It worked fine for a few hours, has now turned it self of and cannot be turned on again. How to fix this?
Try resetting your iPhone ... but first, make sure it has a well charged battery!
Hold the on/off and home buttons together for 6 or 7 seconds until the Apple logo appears.
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However, I took some screenshots and when I went to upload the pictures to my Mac, the screenshots uploaded. So I believe my phone still is working but the screen is just not turning on. I tried holding down the home and top button for ten seconds, even longer, but nothing occurred. I am hoping to find a possible solution so I do not have to buy a new phone. Thank you!
The backlight burned out from getting it wet. You will have to replace the screen at a 3rd party shop, buy a screen and replace it yourself, or make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $199 USD.
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since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?
You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.
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I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
when i try to update my installed apps, my password is not accepted. it works for everything else. any ideas?
Those apps must have been purchased under a different Apple ID. You will have to delete and re-purchase/re-download them under the new one to solve this issue.
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Is my account locked to prohibit me from updating my info?
I'm having this same problem....
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Firefox not loading on my phone. it's been working fine for months
i don't know.
Firefox requires Android 2.2 as of Firefox 14. It appears your Galaxy S Fascinate (SCH-I500) has Android 2.1.
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I try to buy gems for 1.99 on dragon city and I keep getting random charges for like 6-7$ instead on my bank accounts. It shows under apple iTunes but I never bought music at those times??? Anyone know who I can talk to not online answers Or something. I want a refund! This has happen at least 3-4 times. Mcrocker
i get same problem here in UK ... i never get answer about that ... so what i do now is to never by with my Iphone
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After plugging my phone into my computer, it asked me to update and then got stuck on the update page and the bar hasn't moved at all.
Then I plugged it into my computer after it died just like it told me to and it asked me if i wanted to restore my phone. i pressed 'okay' and it is stuck on the black page again for a few hours without the bar moving at all and my phone is completely useless.
How can I get my phone to update and restore?If you're in recovery mode, all data is ALREADY lost. You've no choice but to restore.
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Cannot update my jail broken iPad2 & iPhone 4S to 5.1
An unknown error message cancels the download process. Could you please inform me how to fix this issue? What is also odd is the fact that the update through iTunes is substantially bigger than downloading it directly OTA, although both methods have been unsuccessful so far...
Thanks!About the only thing you can try is using the Online Internet Recovery system to reinstall Lion on your Mac over the top of the current install. that will reset all system files and should not touch your personal files or the apps you have installed.
Or iof you have a recent Time Machine backup use that to restore your Mac to that point in time. -
I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?
You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6
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I was trying to software update i phone 3g, when software downloaded an install, one unknown error has occurred, and asking for restore, at the same time i am trying to re-store again an error of 1015, happen, what i should do, for solution,
please advise me,
best regards,
Ahmedtry to edit your host file ang delete any line that contain gs.apple.com
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My phone constantly turns it self on and off, it won't let my messages load I carnt text or receive and texts or calls, I have updated the new iso7, can anyone help?
Hello Bricky2013,
The following article has some useful tips that can help stabilize your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
I updated my iphone to OS 5.0.1 and i can not add events to my iphone calendar- does anyone know how to fix this issue?
I updated today to the 5.0.1 and now when I try to sync to ITunes, it doesn't recognize my phone and an error message comes up saying that "This iPhone cannot be used because the Apple Mobile Device service is not started.' What does this mean? Never mind - I found an article in the Support about this very thing! Thanks!
Message was edited by: Peytsmom -
I have a 3GS and since I did the IOS6 update my phone won't send pictures via text message. Anyone know how to fix this?
Do you have the Onavo app installed? If so, try removing it.
1. Go to your Settings app -> General -> Profiles
2. Locate the profile called "Onavo"
3. Tap Remove
4. Go back to your home screen and delete the Onavo Extend icon
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