TS1702 I was charged two times for the same app any help

Can anyOne help me figure out how to get the AppStore to erase a double charge that they did

http://www.apple.com/support/contact/

Similar Messages

  • I was charged two times for the same game

    I was charged two times for the same game...how can I get my money back?  I even was emailed a receipt for them both...no one noticed?  Please help me.

    How to report an issue with Your iTunes Store purchase

  • HT4009 i was charged 3 times for the same app upload

    i was charged 3 times for the same app upgrade

    Do you have a question?
    Click Support at the top of this page, then click the link under Contact Apple Support

  • TS1702 I was billed three times for the same App. what do I do?

    I was billed three times for the same App what do I do

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was charged three times for the same film

    I buy a film and went to see my account i see I was charged three times for the same film, i want to be deleted the other two movies and my money back for that movies that I don't buy.

    You need to contact iTunes store support.
    Contact iTunes Support
    http://www.apple.com/lae/support/itunes/contact/

  • HT204088 I was charged 4 times for the same purchase how do I dispute?

    I was charged 4 times for the same purchase how do I dispute this and get my money back?

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 i was charged 3 times for the same movie how do i get my refund

    i was charged 3 times for the same movie.

    You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    Or (and if the 'report a problem' link doesn't work) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • HT3702 I can not connect to iTunes Store.... & I was charged 3 times for the same game.

    I was charged 3 times for the same game.  I need a refund on them & reimbursement for overcharge fee... 

    I just posted about this.  I see now I'm not the only one.  They are thieves!

  • HT1918 I was charge three times for the same song

    I was charged 3 times for the same record

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I was charged three times for the same purchase on my credit card...how can i resolve this?

    I was charged three times for the same purchase on my credit card...how can i resolve this?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have been charged 3 times for the same app

    I have been charged 3 times for the same app

    Use the form on the Customer Service page. When you post here it isn't directed at apple.

  • TS1424 i am being charged several times for the same app

    I am being several times for the same app

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT6006 I was wondering y I have been charged several times for the same app wen I have not maid the purchases

    Wen I cheecked my account I have been charged 21 times for a app wen I have only maid the 1 purchess

    We are fellow users here on these forums, we won't know what you've bought.
    You, and nobody else who has access to your account or devices, haven't made multiple in-app purchases in the app ?
    If not then try contacting iTunes Support (they may want the order numbers from the account's purchase history) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was charged 4 times for the same order at $31.06 each. No one will help!

    I can't believe it. I was charged $31.06 4 times for one order (multiple items) at the iTunes store. This took my account negative. I found out buying groceries (which I was only able to get a little of with what cash I had to my name). I have been emailing back and fourth for 3 days now with iTunes Store Customer Support, and iTunes Store Support Specialist Tier 2 people with no one taking action, or replying to me for half a day to a day later.
    I asked my card company what was needed to get the charges reversed. They said that Apple/iTunes just needed to contact the bank for a "request for hold release". I informed the "support" (funny) people of all they had to do, and no one has yet to handle it telling me iTunes doesn't fax people, iTunes doesn't call people.
    Well I am broke, out of food (so close), and out of money on my bus card. It seems like a sob story but I am ****** (see how you feel with no food). There was a mistake and it would be so easy for someone to fix it... I just can't believe how awful their Customer Support is, their mistake, I pay... dearly.
    I would suggest to any one, be very very careful buying from the iTunes Store, it doesn't work as well as you would like and if it breaks you might be the one paying, literally, next time.

    Keep in mind this is really a user-to user technical support forum. The people responding to your posts are not from Apple (who rarely ever read the forums and rarely post here), just other users like you. We can't do anything to assist you except provide suggestions of this nature (not many of us are even in California so we can't go up to the doors of Apple corporation and kick them down demanding they give your money back ).

  • HT3702 why did i get charged three times for the same purchase? is it because i use my apple id on three devices.. two iphones, and ipad... and and macbook geez apple i support you enough can i just pay for one copy of the audiobook

    why did i get charged three times for the same purchase? is it because i use my apple id on three devices.. two iphones, and ipad... and and macbook geez apple i support you enough can i just pay for one copy of the audiobook

    These are user-to-user forums, you are not talking to Apple here.
    If it was an audiobook then they are one-time only downloads, to get it on your other devices you need to sync it to them and not re-download it oneach. You can try contacting iTunes support and see if they will refund or credit you for the second and third downloads : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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