TS1702 If I purchase an app from iTunes and it does not work or does not meet expectations, is there a way to be refunded the cost of the app?

If I purchase an app from iTunes and it does not work properly or meet expectations, is there a way to receive refund for the cost of the app?

First contact the Developer of the App...
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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HT5085 I have purchased an app from iTunes and now it won't allow me open it? What do I need to do to access this app on my mac?

I have purchased an app from iTunes and now it won't allow me open it? What do I need to do to access this app on my mac?

Nothing. iOS applications can't be run on a computer.
(103423)

I've purchased 9 songs from iTunes and a week later I decided to factory reset my iMac. How do I get the songs back?

I've purchased 9 songs from iTunes and a week later I decided to factory reset my iMac. How do I get the songs back?

If for some reason you have failed to maintain a backup copy, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Support - Apple

TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have purchased a track from itunes and it hasn't fully downloaded properly

I have purchased a track from itunes and it will not fully download

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try deleting and redownloading
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I purchased tv shows from iTunes and keep getting a download error tap to retry.

I purchased tv shows from iTunes and keep getting a download error tap to retry. Why don't the shows download? What can I do?

Hello there Julfos,
I recommend this part of the article named iTunes: How to resume interrupted iTunes Store downloads found here http://support.apple.com/kb/ht1725.
If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
iTunes Store: Where can I download and sync my purchases?
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Additional Information
If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
Restart your computer or device.
Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
If that does not resolve the issue then I recommend quitting all the apps running with this article, and trying again.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Perhaps even forgetting your home network and rejoining it.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Or resetting your network settings.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
From: iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
All the very best,
Sterling

I got a police scaner app from itunes and i cannt get it to work on my computer

i just got this gift card i got a police saner 5-0 now i cant get it to go to my computer how do i do that and how do i open it up

debbiefromduluth wrote:
i got a police scaner app from itunes and i cannt get it to work on my computer
i just got this gift card i got a police saner 5-0 now i cant get it to go to my computer how do i do that and how do i open it up
Apps purchased from the App Store in iTunes are only for iOS devices such as the iPhone, iPod Touch and iPad. To use such an app, you need to connect your iOS device to your computer and iTunes will send the app to the device. You then run the app on the device.
There is a separate Mac App Store (MAS) available to Macs running OS X 10.6.6 or later. You purchase apps in the same way as the App Store in iTunes, but apps purchase in the Mac App Store will work directly on the Mac.

I downloaded an app from itunes and i do not know how to open it

i downloaded an app from itunes and i do not know how to open it on my computer...?

You don't open it on your computer.
Apps from the itunes store are for ipod/iphone/ipad.

Hello Vivek here, i was trying to download apps from itunes and i could get the error message as itunes currently not available for past 2 days

Hello Vivek here, i was trying to download apps from itunes and i could get the error message as itunes currently not available for past 2 days, is there any problem ideally or, please leave a reply
<Email Edited By Host>

Hi vivekanandanganesan,
Thanks for using Apple Support Communities. This article has some steps you can try if you are unable to connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!

Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental?

HT201272 I purchased audio books from Itunes and they aren't showing up on my purchased list? So now I can't download them to my new computer. Any suggestions?

I purchased audio books from Itunes and they aren't showing up on the purchased list so I can't down load them to my new computer. I have authorized my computer. So any suggestions?

You cannot redownload audiobooks at all.
They will only be where you put them.

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

I purchased a book from itunes and see it in my purcahsed library, but it did not sync to my ipad, is there something i need to do

I purchased a book from Itunes and see it in my purcahsed library. However, it did not sync to my ipad. is there something i can do to move it to my ibooks on my ipad?

If you purchased it on your computer's iTunes then have did you select it to sync to your iPad (via the iPad's Books tab on your computer's iTunes) ?. On your iPad you can also turn Settings > Store > Books 'on' so that iBooks purchases made on your computer or other iOS device are automatically downloaded to it. You can also re-download the book for free directly on your iPad : http://support.apple.com/kb/HT2519

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file.

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file. I locate the file and it's empty?!

Delete the file, then download again from the iTunes Store, Purchased section (in the Quick Links sidebar).

HT1386 purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

Do you have the right boxes checked to sync the music to your iPod?
iTunes: Syncing media content to iOS devices and iPod
Do they play in iTunes on the computer?
Have you successfully synced music form this iTunes library/computer before?

TS1702 If I purchase an app from iTunes and it does not work or does not meet expectations, is there a way to be refunded the cost of the app?

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