TS1702 ipad not backed up

just had new ipad 4 for a week and got message come up ipad not backed up stating this ipad hasn't been backed up plug in and lock and connect to wifi but when i press the ok button not responding plugged in computer but just locked the ipad cant us!! is it faulty??? help please

Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

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