TS1702 Just a few minutes ago i tried to purchase from The Simpsons tapped out game, but there were a warning that my purchese was declined and i was asked to re-filled the payment info in order to compete my purchase. I did that but that wont work
Just a few minutes ago i tried to purchase from The Simpsons tapped out game, but there were a warning that my purchese was declined and i was asked to re-filled the payment info in order to compete my purchase. I did that but that wont work and the warning keep showing up. Whats wrong? help please.. Is there any correlation with the software update? I did check the update , there is an update for iOS 6.0.1 .
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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Want to buy some donuts on the Simpsons tapped out game and it is telling me to contact support. I have updated my info and credit card. Help
Contact the app's support, at a guess. Have you?
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TS1702 I have the Simpsons Tapped Out game
I have the Simpsons tapped Out game and was quite involved and established... all of a sudden it has reverted to the START again!! I am NOT impressed.. ( I know its not your fault) but what can I do to recover the game as I had it ?
Contact the app's support, at a guess. Have you?
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I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?
Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck. -
How can I transfer The Simpsons Tapped Out game from my iPhone 4 to my iPhone 5?
I have just gotten an iphone5 and have done a backup from my iPhone 4.
I can't get The Simpsons Tapped Out existing game to work on the iPhone 5, how can I get the original game to work on the new phone? As I've done the restore on the new phone, it brings up a whole new game to start up with again.i have tried to do this but when i log in it tells me there is a level 4 game on this device not my level 25 game. any suggestions
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Missing my 9.99 in app purchase to Simpsons tapped out app
Can anyone help me get a refund or know how to get my purchased doughnuts.
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When I go on to the Simpsons tapped out game I try to purchase so in app content and every time I try it says insufficient funds but I have enough money in my I tunes account to purchase it. Why is this happening?
How much is the item that you are trying to buy and how much do you have on your account ? If you are in the US then you need to add on your state's sales tax to the listed price - does that take it over your balance ?
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Updated 3.0.0.102 just a few minutes ago.
And I noticed the watch face is now 12 hours and not 24 hours anymore.
Thanks Sony.
Now to explore the other new features such as the now selectable watch cardsalexdon wrote:
@Xperyan even before the update, the band would vibrate when battery was low. But the new features are nice. Not sure why here they say that it should vibrate on disconnect as it is not available:
https://talk.sonymobile.com/t5/SmartBand-Talk/vibration-to-disconnect/m-p/948063#U948063
LOL. in that case it is a update/upgrade feature for my smartband.
It have never done the vibration before. Band died on me a few times when I didn't pay attention to the battery level.
Good job Sony..now I will await for a smartband talk with color e-paper jusk like the new Pebble Time -
I am having a problem with the Simpson tapped out it will not connect to the server it only occurred on my iPad not any others in my home
Hey Jerryd820,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides suggestions if you are having issues with a specific application:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702
6. Reinstall the affected application
Remove the application from your device and reinstall it.
1. Touch and hold any application icon on the Home Screen until the icons start to wiggle.
2. Tap the "x" in the corner of the application you want to delete.
3. Tap Delete to remove the application and all of its data from your device.
4. Press the Home button.
5. Go to the App Store.
6. Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
7. If the issue is still unresolved
If you continue to experience the issue, contact the developer of the application for further assistance.
Thanks,
Matt M. -
In app purchase for the Simpsons tapped out didn't go through and now app won't open
I bought donuts on the Simpsons tapped out app n it went to iTunes and I did in app purchase, and now my app won't open and it seems like my phone is trying to download it keeps asking me for my apple password when app shuts down, I tries to delete app and reload it, it doesn't help I also retuned phone to default setting still nothing, i can go on my other devices and load app but it doesn't show my purchase, did this happen to anyone else and did u find an answer to fixing this problem????? Please Help!!!!!
I had this same exact thing happen. The problem seemed to occur when I tried to do an in-app purchase and my iTunes Apple ID needed payment verification. Tapped Out triggered the iOS to open the verification part of the App Store. After verification iOS asked if I wanted to proceed with the purchase. I hit "ok". The App Store was trying to handle the in app purchase like it was a regular app purchase. When I went back into Tapped Out, I was met with an error message stating that the purchase has been made, and it was waiting for download. I also couldn't initiate any more in app purchases. When I quit and relaunched Tapped Out, it flashed the loading screen and then quickly crashed. Followed by a prompt for my Apple ID password.
The disconnect here is somewhere in the coding from Tapped Out to the iOS. Tapped Out is asking for authorization on a in app purchase and the iOS is trying to initiate a regular app purchase.
I have tried erasing and reinstalling Tapped Out. I have tried signing out of my iTunes account and launching Tapped Out. I have tried "Resetting All Settings" from the general setting panel in iOS, which usually fixes everything... Nothing is working though.
I was able to download Tapped Out on a different iOS device (all running 7.0.4 btw) and was able to run it, sign in with my Tapped Out login and Apple ID. I was even able to initiate the in app purchase fully. So this tells me that the bug here is buried deep in the preference of iOS 7 on my original device, not the Tapped Out account or my iTunes Apple ID.
The sure fire answer to solve this is to do a clean erase and restore of the device. I really don't want to do that though because it will get rid of my current camera roll and my text history. Plus I'll have to resync all my music and that takes a while. I'm hoping the bug just times out and the app refreshes itself... But I'm doubtful of that. I think we are the unintentional collateral damage from some sloppy coding on EA's part. A clean erase and install might be the only answer. Hopefully it will rectify itself though... -
I had purchased the simpsons tapped out app and as grossly play along to level 22, to my disappointment the app back to level 1,,,, so upset ,,, please try to retrieve my account so that I can continue with the app, thanks
well, something is really messed up with those accounts so I would create a new admin account, log into that and go from there.
To do that [enable the root user|http://support.apple.com/kb/TS1278], safe boot, log in as root and create a new admin account, also while you are at it disable the auto login.
You can also work from the root account but I would recommend against it. It's not really safe. -
The Simpsons Tapped Out, update through App Store asking for payment?
I am a daily player of TSTO, but I can't update cause when it takes me on to the App Store it's saying "sign in required" and then taking me to my account for billing information. Even though I found this strange I went ahead and put in my billing information. When I click done it's bring up the message "Your payment method was declined, please enter another payment method"?!? I have NO IDEA why it's even asking me for any sort of payment in the first place as it's a free game, and how could there possibly be a problem with my payment method as I use this exact same payment method everytime. Nothing has changed, card hasn't expired etc... I contacted EA Support team at first, and they said the exact same, it shouldn't be asking for any sort of payment! They advised me to contact apple but being from the UK this is pretty much impossible. There is NO way to contacted them about this sort of problem without having to pay an arm and a leg to phone them! I managed to email them through some sort of help thing that I now can't even find, but it's been 2 day's and still no reply...
If anyone can help thanks to you in advanceWell in my experience with having an iPhone for over 2 years, it is pretty hard to get help from them. I'll try that link though, thanks. Why is it asking me to update payment info? NOTHING about my payment info has changed and I know that I'm not the only person has this issue before. I used the same payment method the other day with no hassle
Anyway, even when I do put in the correct billing info again (updating I suppose)it's declining??? -
The simpsons tapped out cant buy donuts contact iTunes support store
I have been playing tapped out for a while now and it has let me buy donuts before but now every time i try and buy donuts it says to contact the itunes support store.
I have tried deleting it and reinstalling it but nothing is working. If anyones what to do please let me know !!Contact iTunes like the message said.
Apple - Support - iTunes - Contact Us -
I've had no contact from the person who's meant to be commenting during nrl games and all attepts to contact them have not worked !! so how do i contact the app providers to see whats happening ?
ok thanks !! and thanks for your help its just very frustrating as when it wa running like they promised it was great and annoying if they have cancelled it then theres been no contact and we still being asked to pay the subscription again thanks
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Can anyone tell me how to restart my iPad that just shut down, while I was reading a book on Overdrive? I still had plenty of battery life. I tried to reboot holding down the off button, but no response at all.
Photos that are in the cloud stay there until they are removed by a device that has the right privileges. If your iPad is logged in with the same AppleID, then doesn't it show the photos from iCloud?
You will only be on iCloud Drive if you expressly chose to upgrade.
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