TS1702 Keep being told my apple I'd is disabled?? Can not update any apps.
I go to update my apps on my iPad and I get a warning that my account has been disabled. Funny thing I'd that when I use the same password to log into ITunes store or anything other then the apps it works. Why am I getting this message and unable to update my apps????
If changing your password does not work, then contact itunes support.
Similar Messages
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I have tried to submit a dissatisfaction report following your instructions from my invoice for the recent purchase of smart office 2. I can get no further as a report code keeps appearing saying too many http redirects so I can not get any further.
I have also sent 3 emails to the company if Smart Office 2 with no response.
How do I report my dissatisfaction which is growing with the frustration of not being able to contact any one!
Zena PartonI have tried to submit a dissatisfaction report following your instructions from my invoice for the recent purchase of smart office 2. I can get no further as a report code keeps appearing saying too many http redirects so I can not get any further.
I have also sent 3 emails to the company if Smart Office 2 with no response.
How do I report my dissatisfaction which is growing with the frustration of not being able to contact any one!
Zena Parton -
I can't update any app's keeps telling me to verify apple ID please help
I can't update any apps keeps telling me to verify apple ID please help
Hey jimandsons!
I have an article for you that can tell you how to change the country setting for your iTunes Store:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Had to change my id because of glitch. Now I can't update any apps because it keeps asking for my old id password.
I had one App to update, alleways whene i tryd to do so the App told me that the App was buyed with a different ID and the Update stopped.
Untill last night whene a finaly was able to update the App.
I only changed the Pasword so i thougt it may be the problem.
But, problem is solved! -
my ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. when I continue to to try to enter the correct password in it finally freezes the account, and I have to go online via my desktop to fix that problem. I have two apple id's because when my ipod crashed I had to reset it completely. I have never had any problems with this before, and it has been a year since I got my second id, which is linked to the ipod. My first id is used for the cloud on the same device. My wife suggested I reset documentson the cloud for the second id, however, when I try to log on the cloud with my current id, it tells me I have to set up the cloud on that device, but it is already done, but with the old id.
confusing I know. I have been on the 'change your password merry-go-round' all day, and I'm getting dizzy! Help!Then contact iTunes:
Apple - Support - iTunes - Contact Us -
I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test. -
I can remember the answer of security question. Can u reset it ? Because i can not buy any apps on apple store.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(77416) -
Hello.i have 6 $ on my apple ID.but i can not purchase any app from the US appstore.can not you halp me anything?thank you in advance
Not a good idea on a Public Forum.
Kaxuchelaa wrote:
I can give you my apple ID and password...
This is a user to User Technical Support Forum provided by Apple.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am getting frustrated because I can't update my apps that were downloaded under the old apple id. Any thoughts on how to fix this? I have already tried signing back in under my old apple id and it says that that id is no longer in use.
Applications are connected to the Apple ID that they were purchased/downloaded with. If you updated your ID, you should be able still sign in with that ID, if you are logged into that ID on the phone. However, if you created a new Apple ID, then you would not be able to use that ID to update the apps.
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How do I enable my iPhone as I can't do any updates as it keeps coming up " your apple ID is disabled"
Goonercole wrote:
Ok if my iTunes account is disabled how do I get it enabled please
I told you in the first post:
"If changing your password does not work, then contact itunes support." -
why cant i purchase or update my apps, i keep getting the msg that my acct has been disabled even after i just updated my acct?
You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.
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So I changed my Apple ID. Now on my Iphone I can't update things from the apps store or download new stuff. I went into settings and changed my ID there, but in the apps store it still shows up as my old ID. The apps store won't let me log on with the new one, as my old still shows up, and if I go back into settings and change it back to the old ID the password I had before no longer works. This ***** Apple. You just ruined my Iphone!!! My phone went from being cool to being junk since I am not unable to download or update apps...the coolest part of my phone. Someone help??? Please tell me how I can enjoy my phone and apps again...
Thank you for the response, but I ended up temporarily resetting my Apple ID... It was a pain, but it worked in the end.
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I can not update the app, my account is not being accepted. Help!!
I need help updating iMovie, my account is not being accepted by the system.
This what finally worked for me
updating apps on 4s iPhone and iPad 3.
delete apps on both devices.
restart both devices.
then you should be able to use everything appropriately.
AT&T was having problems last week, I removed that app plus coupons, gas buddy and one other.
Actually I removed that would not update.
I still can not connect to safari.
The error message says it can not find the server.
Do you know how to fix this?
Thanks for help. -
could you please get back to me as soon as possible , there is an update I have been anticipating for a about two months now and it is coming very soon.
This is a user to user forum; there is no one from Apple here to get back to you. Apps and music are forever associated with the Apple ID account they were purchased with. There is no way to transfer them to a different account. That is why Apple lets you change the email address associated with your account without having to get a new account. If you didn't do this, but instead got a completely new account, you are out of luck. You can still go back to the old account and just get a new email address for it.
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My Apple ID was disabled per my request because someone kept hacking into my icloud account and charging over $1000 worth of games. I went to AT&T yesterday and had them reset my password and said everything would be fine now. Well, its not. Nothing with upgrade. It still says my Apple ID is disabled. Is there anyone out there who can help me to reset my code correctly and to be able to upgrade my phone, my ipad and my home computer? I just had surgery and am not able to leave the house. Thank you!
Contact iTunes support.
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