TS1702 my daughter lock her ipod and don't remember the password, how do i get to reset?

my daughter lock her ipod and don't remember the password, how do i get to reset?

Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.

    My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.

    your going to have to put the ipod into recovery mode and restore the device. Unfortunatly you will lose all the info on the device after the restore but if you have a backup for the device in itunes you will be able to get all the info back if no backup is on itunes all info will be lost you can find the backups on in itunes under the   edit>
    preferences>devices and check for the backup
    to put the ipod into recovery mode disconnect the ipod from the computer
    power down the ipod
    press and hold the home button than plug the device in and the itunes should give a message that states
    itunes has detected an ipod in recovery mode and must first be restored before it can be used
    than click the restore option in the summary page and issue resolved

  • HT1414 my sons ipod is locked and he cannot remember the password, how do I unlock it ?

    my son's ipod is locked and he cannot remember the password , how do we unlock the itouch?

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • HT201263 The home screen is locked and i cant remember the password. how can i unlock my screen?

    The home screen is locked and i cant remember the password. How can i open the screen?

    Hey 1966Gt6,
    I found an article that goes over what to do if you've forgotten or can't remember your passcode. Check it out here:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Regards,
    David

  • My daughter has put a passcode lock on her ipod and she doesnt remember it. How can I fix it?

    please help me fix my daughters ipod. she has put a passcode on and cant remember it.

    The only way to do that is to restore the iPod. Check the user guide, page 158 (or so).
    If you forgot its password the device has to be restored. Make sure you are following the instructions in this procedure to the letter.  Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Select the device in iTunes and choose "restore from backup".

  • HT1212 guys god anyone! my daughter locked her ipad and i cannot remembeer the apple ID how do i retrieve this?

    Really need help unlocking the ipad we cannot remember the apple ID to unlock it and iTunes keeps asking for our apple ID how do we retrive this?

    If it's asking for the Apple ID to activate, then you'll need to recover that ID. There's no way around the Activation Lock without it. Try:
    https://iforgot.apple.com
    If that doesn't help, you'll need to call Apple Support, ask to speak with Account Security, and ask for their help. What proof they'll require from you to verify that you are the owner of the Apple ID I don't know.
    Regards.

  • IPod is on LOCKED MODE but I don't remember the password - What should I do

    My ipod turned itself on lock mode and I don't remember assign it any password. What should I do ?

    Connect the iPod to the main computer you use it with (if you use it with more than one, this is the first one it was connected to) and open iTunes. Then disconnect iPod from the computer, it should be unlocked: iPod: How to use the Screen Lock
    If you can't get it unlocked you'll need to restore it. Just be aware that restoring will erase the iPod's hard drive, reload the software and put it back to default settings, so if you have songs on your iPod that aren't on iTunes you will lose them if you have no back up. Once the restore is complete follow the on screen instructions to name the iPod and automatically sync your songs and videos onto the fresh installation. Press Done and the iPod will appear in iTunes and start to sync. If you want to update manually or using selected playlists uncheck the box beside the sync automatically instruction and press Done, it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7

  • I am locked out of my iPod and can't remember the password. How can I retrieve it?

    Hello Out There,
    I'.m locked out of my iPod touche becasue I have foregotten the password. Does anyone know how I can correct the problem?

    You cannot retrieve it, you must restore via recovery mode following the instructions in http://support.apple.com/kb/HT1212 and it may take more than one time through to succeed.

  • I lost my Ipod and don't have the App how do i find it..?

    I don't have the App to find it.. and i have a lot of information on there .. My Skype.. my Facebook.. Contacts of people and more..

    No app is required.                                               
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I'm trying to restore my Ipod touch from a backup however I don't remember the password, how do I find out what the password is?

    My ipod was sent into reset mode when it was pluged into my bf's computer. I pluged it into my computer where itunes is and itunes said I had to reset it, so I did and now I'm trying to restore it from a back up in itunes. Which I didn't know exsisted and didn't set up but it's locked with a password and I have no idea what the password is. Is there a way for me to find out?

    - If the backup has a password (called encrypted backup) then you either have to remember password or correctly guess the passcode or set up the iPod as new.
    - A fw other users have reported the same problem. Tyr using other passwords like your Apple ID PW:

  • Password lock on LG lucid.  don't know the password, how can I get past this?

    I am sure one of my children set this password but now can not remember it..(young kids..my fault for giving free access).  Since the battery died and I had to recharge now I cant get into the phone because a PIN has been set.  I dont know the pin.  I see how if you have an unknown pattern it gives you the option to select forgot pattern but this doesnt seem to be happening with the password. 
    Can anyone help?

    The safest way is to take the phone to your local Verizon store. They have the PUK (personal unlock key) to open the phone for you. Once open, you can remove the forgotten password, or change it.

  • HT1212 my niece lockup her ipod and don't remember password and/or it dont work now   there no access to setting to wipe and reformat  how does one do this

    How does one redo a 8GB ipod?  My neice has one and lock it with a password and now password dosen't work and/or she forgot it!  It give message ipod is diable!  connect to Itunes!  I've done that and the device doesn't showup in itunes, keep getting a message that password is needed!  But there no input for that on the phone either!  So I thought I would just dump and reformat and reinstall software, but I'm using windows and the device dosen't show up! Anyone!!!!! got a answer!
    Thanks

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Called support to change Apple ID still shows old id in which I can't use and don't remember old password I can't get into games icloud I tunes

    Support changed old Apple ID still shows my old Apple ID can not get into icloud App Store iTunes  how to make new Apple ID be on my ipad?

    Sign out of old ID and sign in with new.
    Settings>iTunes and App Store>Apple ID

  • What if you locked your ipod and you cant remember?

    What if you locked your ipod and you cant remember your password?

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes.  When I connect to Itunes it states unlock with passcode.  Any suggestions on how to fix this

    My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes.  When I connect to Itunes it states unlock with passcode.  Any suggestions on how to fix this

    iPhone and iPod touch: Unable to update or restore
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

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