TS1702 My Facebook app froze so I deleted the app and reinstalled it. I've done this before with no problem in the past, but this time it says Facebook is installed, but there's no icon on my iPad. I can't delete it again because there is no icon. HELP!

My Facebook app froze so I deleted it and reinstalled it. I've done this several times in the past with no problems. This time, the app store says it's installed, but there is no icon. I can't delete it again, because there is no icon to delete and the app store has it listed as installed. The updates page says it is updated. I have shut my iPad down completely and restarted with no luck. I don't know what else to try. Suggestions?

Try resetting your device. Hold down the power button and the Home button on your iPad, ignore the slide to power off message, continue to hold both buttons until you see the white Apple logo. After it restarts try download the Facebook app again.

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I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

There are text messages that I'm having trouble deleting. With some of my text messages, I can swipe to the left and delete ... or press and hold, get more and delete to trash can icon. But there are some where neither will work. Can't delete. Help!

There are text messages that I'm having trouble deleting. With some of my text messages, I can swipe to the left and delete ... or press and hold, get more and delete to trash can icon. But there are some where neither will work. Can't delete. Help!

But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync.

I had this problem: "cannot connect to itunes" while trying to download an app so i went to the settings and i kinda messed it up that now i have not apps or itunes icon on my ipad! :( can anyone help me?

I had this problem: "cannot connect to itunes" while trying to download an app so i went to the settings and i kinda messed it up that now i have not apps or itunes icon on my ipad! can anyone help me?

First, try a reset: hold down the home button along with the power button until you see the Apple, then let go.

I can see the Safari icon on my iPhone screen, but the program doesn't run. I have checked the settings and it is on and not restricted. Can I delete the application and reinstall it?

I can see the Safari icon on my iPhone screen, but the program doesn't run. I have checked the settings and it is on and not restricted. It seems that the application has simply stopped running. The little "searching" icon just spins and spins. Can I delete the application and reinstall it?

You can't delete it. you will need to do a restore.
Restore: http://support.apple.com/kb/HT1414

TS1702 I have Foxtel sports pack for London 2012 App so I can watch on iPad overseas in Netherlands. But my wifes iPad in NL says "unauthorised region" and will not show Videos on Foxtel London Olympics App.? I have changed region and reinstalled App?

I have Foxtel sports pack for London 2012 App so I can watch on iPad overseas in Netherlands. But my wifes iPad in NL says "unauthorised region" and will not show Videos on Foxtel London Olympics App.? I have changed region and reinstalled App?
I am in The Netherlands on holiday visiting my family who are here. Can someone help? I only got the sports package before I left Australia so I could keep track of Olympics while in NL. My wife who is in NL bought the origional iPad before I got here.

adetoye50 wrote:
Dear Contacts Journal Support Team,
FYI, this is a user to user support forum. You are NOT addressing Apple here.
Honestly, I doubt anyone is really going to take the time to read the novel you have written.

I would like to completley delet firefox and reinstall but i canot thers alwase somthing left which continues the problem i have used firefox before with no problems

i would like to completley delet firefox and reinstall but i canot thers alwase somthing left which continues the problem i have used firefox before with no problems edit

You can remove the Firefox program folder if there are still files left in it after uninstalling.
* http://kb.mozillazine.org/Uninstalling_Firefox

Aperture ate my picture files and they are not recoverable. The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall. But Purchases says it is "Installed" so it does not let me download it again. HELP!!!!

Aperture ate my picture files and they are not recoverable. The guy at the Genius Bar told me to Trash the App, empty Trash, then go to Purchases and reinstall. But Purchases says it is "Installed" so it does not let me download it again. HELP!!!!

I typed Aperture into Spotlight and sure enough it did show up.
It looks like it is supposed to be in Apps.
But it is not there.
So I clicked on the spotlight Aperture and it opened up the App!!!!
But I do not know where it is to move it!
How can I find it?
While Aperture is running and you are seeing it in the Dock, ctrl-click (or right click) the Dock icon.
You will see a contextual menu. Click on "Options", then select "Show in Finder".
And check the "keep in Dock" mark, so you will not lose it from the Dock.

HT202159 I have purchases the OS X Mountain Lion on Apr 7 and it keep telling me to download I have gone though this 5 time. That i'm i doing wrong. it say it is installed But when i go to back to where my apps are it say to download and that is the only

I have purchases the OS X Mountain Lion on Apr 7 and it keep telling me to download I have gone though this 5 time. That i'm i doing wrong. it say it is installed But when i go to back to where my apps are it say to download and that is the only one that as it on there..Can you help..

The Mt Lion installer deletes itself from your Apps folder when it has finished the installation. It is available to download again should you ever need it, such as to install on one of your other qualifying Macs. You don't have to continue to download it and install, it's installed.
Is there something else going on?

TS1702 Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Yet another example of why it's a VERY BAD IDEA to do a clean install of Lion unless you are already VERY familiar with how to tweak the Mac OS. There's a reason Apple engineers removed it as an option. To accomplish it you have to erase your disk; not for the faint hearted.
Do you have a backup? PLEASE don't tell us you did this without a robust backup.
You erased the operating machine, so your computer went to the only place it could find one, the Recovery partition. And it's minimal, so it has to download everything in small chunks to reinstall itself. So yeah, it could take 10 hours.
Here's another option. Do you still have the original disks that came with your machine? Put one in and restart from it. You can reinstall your old system much faster. Then go to the Mac App Store and your purchase history and see if you can redownload Lion (I think that still works).
And this time just do yourself a favor and install per Apple's instructions. When the machine starts into Lion, use Setup ***'t (the first thing that fires up) to migrate from your backup.
Rob

I purchases motionxgps hd for my ipad2 and it says it is installed but where is the icon on my desktop?

I pruchases motionx gps hd for my ipad2 and it says it is installed but there is no icon on my desktop?

Did you look on all of the screens? It may have gotten installed on one you weren't expecting. Does it show up when you do a Spotlight search?

Emails are "stuck" in my Apple Mail Outbox. I have deleted the account and reinstalled but still have the problem. Apple's "Network Diagnostics" report that it cannot connect to the SMPT server.

Emails are l "stuck" in my Apple Mail Outbox. I have deleted the account and reinstalled but still have the problem. Apple's "Network Diagnostics" report that it cannot connect to the SMPT server. TalkTalk (Tiscali) say there is no problem with their server because I have checked and can send emails with their webmail.

No that is not it:
Open Mail>Preferences>Accounts, the first page has this on it
If you click on the server name in the box (gmail in your case I assume) it opens and reveals this:
If you select Edit SMTP Server list you get this:
Post it here and, select the Advanced Tab (which looks like this)
Post this page as well.

Help !!!!!!!!!! I upgrade my itunes to 10.5, But, my cpu start to reach 100%, and I cant connect to Itunes store! Morever , I did try something that ppl saying delete all program and reinstall again! It dont work to me!

Help !!!!!!!!!! I upgrade my itunes to 10.5, But, my cpu start to reach 100%, and I cant connect to Itunes store! Morever , I did try something that ppl saying delete all program and reinstall again! It dont work to me! It drive me CRAZY!!!! HELP PLEASE HELP!!!!

It took about an hour to upgrade my iphone. You're also left a couple of times with a blank screen on the iphone whilst it does things in the background which is a bit confusing. Suggest you wait - it starts doing things again (like reload your apps and then your photos etc) after you think it's finished. It's finished only when it says it is.....

I downloaded OSX lion and it says it is installed but it doesn't appears in the purchased tab nor in apps or downloads what do i do to get OSX lion?

i downloaded OSX lion and it says it is installed but it doesn't appears in the purchased tab nor in apps or downloads what do i do to get OSX lion?

try
In th App Store menu click on "Store" and "View My Account"
Under the "iTunes in the Cloud" section of the new window that appears there were 2 "Hidden Purchases".
Click on "View Hidden Purchases" and then click on "Unhide" on OS X Lion (assuming it is there - mine was).
It will now re-appear in your puchases section and you can re-download and install if necessary.

My apps wont update! App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ?

I updated my iOS system 2 Days ago. App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ? any help much apreciated.

Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck.

TS1702 My Facebook app froze so I deleted the app and reinstalled it. I've done this before with no problem in the past, but this time it says Facebook is installed, but there's no icon on my iPad. I can't delete it again because there is no icon. HELP!

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