TS1702 My iMessage and FaceTime are down, it's literally just happend

My iMessage and FaceTime keep timing out or not sending, up until about 10 mins ago it was, I've reset my Ipad but still not working, please help.

At the time of this post, there seems to be a problem with iMessage and Facetime but only some users are affected.
http://www.apple.com/support/systemstatus/

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I've tried everything suggested on forums, but my iMessage and FaceTime are still not working. Any suggestions?

I've tried everything suggested on forums, but my iMessage and FaceTime are still not working. Any suggestions?

Hi katz2010!
I have an article for you here that may help you find those apps again:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden

My iMessages and FaceTime are offline.. When I try to activate my apple id account.. it says The server encountered an error processing registration. Please try again later. What should I do in this case?

My iMessages and FaceTime are offline.. When I try to activate my apple id account.. it says The server encountered an error processing registration. Please try again later. What should I do in this case?

Hey radyslav,
There's an article that applies to your situation, I'd follow the steps within here:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Take care,
Delgadoh

Vodafone India customer....on my iPhone5, imessage and facetime are giving error "waiting for activation"

Hi
I have iPhone 5 with Vodafone India connection. The major challenge is Facetimche & iMessage giving error "waiting for activation"
I have tried all the available solutions in Google search but still no change.....
Please help in getting this sorted out!!!
Thanks
Atin

Level 1 (0 points)
chakkochi
Re: My iMessage still says "Waiting for activation..." Jun 17, 2012 10:04 PM (in response to bradfromwinnipeg)
Hi All,
This problem is solved for me, with some help from the carriers. At last
Let me describe my situation once again.
I am from India, where the official iPhone carriers are Airtel and Aircel.
I have two prepaid connections - One from Airtel and one from Reliance GSM
Whenever I try to activate iMessage from my Reliace SIM, it shows activation unsuccessful, the the receive at shows my email ID only.
But whenever I try activate it using Airtel SIM, it activates just fine. But since my primary connection is the Reliance one, I wanted it to get activated for Reliance.
I have tried every tweaks/restore etc mentioned in this discussion, but nothing worked.
The solution:
This does not require any jailbreak/restore. Just a little help from the carrier.
For all reliance GSM customers in India, you can just try to activate in again. I think they have solved it for all customers.
I was almost lost hope of activating imeesage on Reliance. But then one of my friends bought a new iphone (4S). He had a docomo connection, and he also had this same issue. But using his contacts in docomo, he enabled some trace in his connection, and found out that the phone was trying to send SMS to a UK number (short code), which is blocked by their RA team.
This is that magic number : 00445773142076
So from him, I got the number. I raised a complaint with Reliance.
The complaint had nothing about imessage, but it said: "I am unable to send international SMS to the number 00445773142076, even after having sufficient balance and an active SMS plan"
So they have done some 'unblocking' and called me this morning and asked to try again 'sending sms to the same number' . I went to settings and activated imessage and facetime/ Thats it !!!!.
A big thanks to Reliance GSM support for the quick solution.
For anyone on Reliance GSM in India, just try activating it now.
For others, log a complaint with the carrier that "you want to send SMS to the number 00445773142076.
Thanks all

Been a week already and still, iMessage and FaceTime are NOT working!

Gosh! it's been a week and still no access!
Called apple and they want me to pay $19 before they let me know what it is and how to fix it! can you imagine?
...and with the message that keep on saying that "the server encoutered an error processing registration. please try again later" the chances that is a problem at Apple are high.
AND I SHOULD PAY $19?!?!
I've been with Apple since I was 15 (now 37, 38 in few months) and being a customer since I was 19.
The service and assistance use to be fab. and the more the time pass by the more it gets .rappy!
Thank God the product are still above the competition. But the days where the competitors will be as good as, are not too far from now.
Apple, you better do something or with the loss of Mr Jobs and the competitors getting better and better day by day, you will face sooner than later a big chunk of customers.
And the stock market recently shows how much your losses are!
Anyone can provide any help/suggestion in this regard?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
 Cheers, Tom

My iMessages and FaceTime are not shooting on my iPad 2 it says my network connection is wrong but I have full wifi how do I shoot them?

My iMessages and FaceTime they won't let me set up them they say my network connection is wrong but I have full network connection iPad 2

Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

IMessage and FaceTime are waiting activation for two days

Hi, two days ago I changed my ‘self-cut’ sim-card to nano-sim art my carrier office.
For 20 days before that iMessage and Facetime worked perfectly fine with two different carriers, they activated normally.
But after the moment I put new sim-card into iPhone it just quit working. It's always ‘waiting for activation’ on my phone number (works normally with e-mails though).
It's mostly iMessage I'm worried about.
I've tried:
1. Turn off iMessage, reset network settings, turn off the phone, turn on the phone, turn on iMessage;
2. Turn off iMessage, check that ‘My Info’ in Mail, Contacts and Calendars is correct, turn on iMessage;
3. Reset to the factory settings, after that — I've tried to activate it on ‘clear’ device, same result, so I recovered all my info from the backup.
4. Went to my carrier office, changed three sim-cards (1 — nano-sim, 2 — micro-sim, which I cut, 3 — nano-sim again), no result.
5. Put my latest sim-card into other iPhone 5 — no activation in 5 minutes.
6. Put another sim-card of this carrier into my iPhone — no activation in 5 minutes.
I'm already desperate here, my carrier says ‘you have to ask Apple Support’, Apple Support is on answermachine that says ‘ask your carrier’, I just need my iMessage working normally

Hello, I can understand how frustrating this is.
I spoke to Apple just now, and they're aware. There's no solution, except to wait it out. Because of the 5s launch and iOS 7, Apple's servers are supposedly being hammered. A more senior Apple rep thought there will be delay up to 48 hours.
I have a 5s, and so does my friend. We both have the same issue as you.
This article may be helpful, just in case:
http://www.igeeksblog.com/fix-imessage-waiting-for-activation/
Fingers crossed.

My imessage and facetime is down help!!!!

Hello. Can someone help me my facetime will not let me verify my email also my imessage has stopped working what could be the cause of this??

At the time of this post, there seems to be a problem with iMessage and Facetime but only some users are affected.
http://www.apple.com/support/systemstatus/

TS4268 iMessage and FaceTime are saying check the network connection and try again.

iMessage and Facetime started saying check the network connection and try again two days ago.

This same issue occurred with my IPhone 4S after updating to most recent iOS last week.
I tried http://support.apple.com/kb/ts4268 - this unfortunately did not help.
Suggestions?

My imessage and facetime are not working. I've checked and tried everything. Please help

What to do????

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I just updated to iOS 7 today to my ipod and my iMessage and FaceTime are no longer working. I tried signing in but it won't let me.

Help please

Apple's servers are overloaded with iOS 7 downloads and activation requests.
Be patient and try again later.
Cheers :D

My iMessage and Facetime won't activate, says waiting for activation. All photos and contacts are restored, using email and wifi only, no service. Only issue is date and time will not automatically set.

My iMessage and Facetime won't activate, says waiting for activation. All photos and contacts are restored, using email and wifi only, no service. Only issue is date and time will not automatically set.

Howdy eewebe13,
So you have no cellular service but are on Wi-Fi yet iMessage and Facetime are waiting for activation.
Please step through this article for that scenario.
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Thank you for visiting Apple Support Communities.
Nubz

IMessage and FaceTime not working, Urgent Help please!!!

Hi guys,
Need help urgently, my iMessage and FaceTime are both not working on my Macbook Pro.
The iMessage gives giving this message "Could not sign in. Please check your network connection and try again.", while FaceTime just simply cannot login.
Please help!!!

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage and FaceTime on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
           ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
           ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
           ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
          Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.apsd.plist
Right-click or control-click the highlighted line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 12
Reset the NVRAM.
Step 13
Reset the System Management Controller (SMC).
Step 14
Reinstall OS X.
Step 15
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

We have three Ipads in our house. We have one itunes account with multiple devices like two Iphones and Apple TV. My question is about our three Ipads. How can I set up the imessaging and facetime on all three devices while only using one Itunes acct

Okay. We have three Ipads in our house with only one Itunes account. When I go into imessaging and facetime on each of the devices, it wants to start switching my wife's cell phone and then the three emails associated with each Ipad to the contact information for all of the Ipads. As of this morning, only the imessaging and facetime are turned on my wife's iphone and ipad. My kids imessaging and facetime is turned off. Do you really have to have an itunes account for each device to make then work??? Any help would be very much appreciated.
Ryan

There is only one solution. Each user must have their own separate user account. All of their respective data would be contained in their separate user accounts. This also means each will have a separate iTunes Library. If you all use the same third-party apps, then each will have to purchase their own copies under their own Apple IDs. Some data sharing is possible. See:
iTunes- How to open an alternate iTunes Library file or create a new one
iTunes- How to share music and video
iTunes- How to share music between different accounts on a single computer
iTunes- Setting up Home Sharing on your computer

Why my iphone's iMessage and Facetime can't be activated?

hi, I just bought an iphone4 from the Mississauga apple store two days ago, the iMessage and Facetime can't be activated, so these things are what I tried: (my SIM card matches with my iphone, have a valid carrier, and I paid my bill and have a valid phone number)
1. I connected my iphone to the wifi, and make sure it works,
2. created an account on apple store, and make sure it has been logged on,
3. logged that e-mail account that I used to creat apple account on to my iphone ---> Mail,
4. go to Settings ---> iMessage, and turned it on, and did whatever it told me to do, then it just saying:"Waiting for activation..." for 2 or 3 hours, and told me that activation failed, and the same thing goes with the Facetime.
I tried with each of them 3 times, none of them are working, so I give up, and asked my friend use to working at the ginues bar in an apple store to help me, so:
He download iTunes onto my PC, connected my iphone to my PC, and logged my apple account onto iTunes, then did the PC and iphone thing which I don't really understand, and redo what I did above, and my iMessage and Facetime still can't work, and use he's iphone to call mine with facetime, use mine to call his with facetime, none of the calls worked.
At the end, we even dialed #*5005*7672# to check the SMS service centre number.
***BTW, I CANNOT even send text messages to my friends, I can only call them.
Is there anything else I can try to make the iMessage and facetime working? Or should I just go to the store and ask for an exchange or refund?
T_T, I just can't believe I can't even send out text messages with the iphone which even the unsmart phones can do.
Help me, plzzzzzz
Kate

Hey Bogdannae,
Thanks for using Apple Support Communities.
You might need to user recovery mode since it is staying at the Apple logo.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Have a nice day,
Mario

TS1702 My iMessage and FaceTime are down, it's literally just happend

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