TS1702 my messages on my iphone 4 receive but i cannot get into the application to read or reply to them
my messages on my iphone 4 receive but i cannot get into the application to read or reply to them
If the messaging app is crashing at launch, and it is not fixed by a reboot, you will have to restore the device to factory settings, and then choose the set up as new option. Restoring to factory, and then restoring from a backup will return the issue to your iPhone.
If it is all saved to iCloud or your computer(outside of iTunes) then go to Settings > General > Reset > Erase All Content & Settings. This will erase all info from your iPhone! So be sure you have your stuff saved, erase & in the start menu up choose "Set Up As New," sign in with iCloud/Apple ID, get back to texting like a boss.
Similar Messages
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I have an iPhone 4s that i have been using and have alot of new contacts, on my itunes i have registered an old iphone that i dont use i want to sync my contacts from the iPhone 4s but i cannot get past the page where it introduces you to your new iPhone
When you see the old number come up in the suggested choices look for a blue arrow to the right of the Contact. Tap the blue arrow and then tap Remove from Recents.
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I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
My Ipad will not unlock. When I 'slide to unlock it speaks 'unlock key', if I touch the date it 'speaks the date', when I turn it on is 'speaks the time', but I cannot get into this ipad at all. It was working correctly yesterday, any idea's would be appreciated.
Your iPad is likely stuck in in VoiceOver mode. Try triple-clicking the home button or connecting your iPad to iTunes on your computer. You can disable VoiceOver in iTunes from the iPad's summary page by scrolling down to the Options box and clicking on Configure Accessibility.
Good luck! -
We forgot Apple password, changed it. I can't get into Apple but my wife can get into it on her iPhone 5s and we can get into it on the ipad but I can't on my 4S. Any suggestions?
Hello there, pacase1.
From what I understand you've changed the password but can't login to a particular feature on your iPhone 4s. If that is the case, the following Knowledge Base article provides some good pointers to use depending on which feature/service you're trying to sign into on your iPhone:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
If the issue is still with your password, feel free to review the following documentation:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I can only see the welcome to mail screen (iphone 5). I have successfully set up the mail because it shows mail icon with messages (104 messages). But I cant get into the actual mail box to read them. Pls help!
The received emails should show in two locations:
1. In the All Inboxes tab of Mail.
2. The Inbox for each mail account,
If your emails are not showing in these locations try quitting the mail app and then reset your iPhone.
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal.
To reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
I switched to a Cisco Router model EA6500, in now periodically receive a message on both of my email accounts "cannot get email" the connection to the server failed" it's happening on both by iPad and iPhone. I've talked to Cisco and they couldn't help
Start by working throudh the Troubleshooting iOS and WiFi knowledge base article and see if that helps the situation. When you get to shutting down the router, be sure to disconnect power as shutdown on some is really just standby mode.
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My iPhone is locked due to setting up a passcode after loading new version 7. I have tried to reset but keep getting turn of "find my iphone". I can't get into the phone to turn this off. What do I do now?
Try this - http://support.apple.com/kb/ht1212 - also you can sign into www.icloud.com and remote erase the phone
recovery mode restore as descibed in HT1808 might be your last resort though -
My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC. I hate to spend another $179 if this is just something I'm doing wrong. Please help
I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11. -
im trying to reset my iphone 4 but when it gets to the end it says timed out check settings, can someone help?
Contact the Apple account security team for assistance resetting the password: Apple ID: Contacting Apple for help with Apple ID account security.
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My iphone 4s is saying "cannot get mail" The username or password for "Btinternet" is incorrect
My iphone 4s is saying "cannot get mail" The username or password is incorrect.
I did reset my password yesterday on my main computer but tried on my iphone and now can't get mail ?Hi Cherie,
I had EXACTLY the same problem for more than two weeks, that was NOT solved by speaking to BT 'Tech Support' - they kept saying that the problem was the fault of Apple - untill I finally got some help from them today (Mon 7th Oct).
The error message I got - despite ALL settings on my iPhone(5) and iPad(4) being absolutely correct - was this:
'Cannot Send Mail', 'The username or password for SMTP: ***********@mail.btinternet.com is incorrect'
The only solution I got - eventually - from BT is to delete the above account fro the device and 're-install' it again, but THIS time use the 'Yahoo' option from the list of choices rather than 'Other'.
When I did this and entered the relevant Name, E-Mail Address, Password, and Description (you can call the account whatever you like), I selected 'next', then I got the word 'Verifying.......' appear after a few seconds, and then I saw the four 'blue tick marks' appear next to my entries.
These 'blue tick marks' confirm the verification that your details are correct.
The next time you open your e-mail client on your iPhone or iPad you shoud see your ****@btinternet.com e-mail account in the list of e-mail accounts on your phone (if you have more than one) with a Yahoo icon next to whatever name you chose to call it. If you already have a Yahoo! account (like me) it is probably a good idea to call the 'BTYahoo' account, BT or something, rather than keep the default 'Yahoo' name otherwise you will have two with the same name in your accounts list.
You SHOULD eventually get back ALL the e-mails that were previously in your inbox, as well as some 'extra' folders that you probably did not have when you first set up the account on your iOS device.
That is what happened when I reinstalled my account, so I hope this works for you.
Bob -
My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi I newly started using Iphone 6, I am not getting all the applications list under Use Cellular date for to restrict my unwanted apps on cellular data
Please help me outHi Rajesh778484,
Welcome to the Apple Support Communities!
I understand that some of your applications are not appearing under Settings > Cellular on your iPhone so that you can restrict or allow use of cellular data. If you have some installed applications on your iPhone that are not showing here, the first troubleshooting step I would suggest would be to reset your iPhone. Please refer to the attached article for information on how to perform a reset.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe -
i am setting up an ipod touch for my daughter, created her an account, had it verified, but when I get to the section that reads 'connect to itunes' I plug it into the computer with her log in and nothing happens. HELP. I have been at this for 4 hours
Hello GJS6,
Thank you for the details of the issue you are experiencing when trying to connect your daughter's iPod touch to the computer. I recommend the following article:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?
Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB
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