TS1702 My purchased books are no longer avaioable to me. I feel slighted. How can I get them back or get a refund?

I keep getting an error;failed to load because the requested resource is missing"
I tried downloading from cloud again but no luck. All books that cost me money are like this. The free ones have no problem.
Can anybody shed some light?

Ibooks?
Audiobooks?
If for some reason you failed to transfer your purchases to your computer, then you can redownload some purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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