TS1702 paid for song that did not download

I was  downloading songs.  I got all the rest except the last one.
I have paid for it and received confirmation that i had purchased it on my receipt.
But it never downloaded.
How do i get the song without having to pay again for it?

If you've been charged (it's the balance on your iTunes account that's gone down, not a credit card - credit cards can get temporary store holding charges) and they don't show on your account's purchase history or the Purchased section for downloading, then try contacting iTunes Support and see if they can see anything on your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • How do i get a refund for a song that did not download entirely

    How can I get a refun for a song that did not download entirely??

    Look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the track there to be downloaded.
    If not, contact the iTunes Store Customer Service department from their Support page (click "Contact Support" and follow the instructions to get to the contact form) and explain the problem to them.
    Regards.

  • I have songs that did not download completly, how do I redownload them?

    I have songs that did not download completly, how do I redownload them?

    Welcome to Apple Support Communities
    Use the Music app to download your songs: open it, look for the song you want to download and press the cloud icon. See -> Download past purchases - Apple Support

  • HT1473 I am having an error on Purchase from ITunes Store in downloading a song with the rest of an album. It is the only song that did not download correctly and nothing works from downloading from already purchased it says (-err = 100000)

    Can Someone please help me understand why I just got scammed by Itunes for purchasing a song and not being able to download it because it autmatically makes me download it as the old file that I already purchased instead of rebuying it which is not working either.

    I'm very troubled by this issue because I have been purchasing music from the ITunes Store for years but the problem basically is that when I try to buy the one song again it says I have already purchased it so it automatically downloads it when I try to buy it again which continues the same problem and I tried to hide it from the purchase menu and that did not work i unhid it and the problem seems to continue can anyone kindly please help me figure out what I did wrong because I'm sure its ITunes Store's fault on this one.

  • TS4062 i have 16 songs that did not download to my iphone, don't know what the problem is--have several songs that did download, am i doing something wrong?

    i have 16 songs that won't download to my iphone. i have several songs that did go thru. Am i doing something wrong.

    tis true
    I know, I always do that but I was in a rush to get somewhere and I was relying on my thousand dollar Mac to do some kind of recovery or something. I know Microsoft always keeps temporary files (I think Mac does too, part of me asking here in this forum was for someone to tell me where I can find those files) and when you go to open Office Works then it gives you the option of opening the last recent documents, saved or not saved.
    I usually copy paste into my emial just in case something goes wrong with the created document but I just didn't have the time to login and do all that My loss, you live and you learn, BUT still if ANYONE got any info on this, PLEASE DO CHIME IN *keeping the hope alive*

  • I juat paid for songs that won't download

    i just paid for 15 songs, but only got three. it is not my computer or connection. HELP!!

    Delete them from the iTunes library and download them again.

  • TS1424 How do I recover songs that did not download on to my computer from an album? 4 songs.

    I purchased a 25 song album but only 4 songs downloaded. Who do I contact?

    Welcome to Apple Communities
    Go to iTunes Store > Purchased and download them. You must contact with iTunes when the songs are not downloaded

  • HT201303 How do I get a refund from Apple for an album that did not download?  But they still charged me?

    How do I get a refund from the I tunes store for an album that did not download?

    See if you are able to redownload the album by clicking "Purchased", under Quick Links, at the top right of the iTunes store.
    Download past purchases:
    http://support.apple.com/kb/HT2519

  • I recently purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. Please help...

    I just purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. right-clicking it does nothing. I tried going into my account to redownload it to no avail. I am unsure of a support phone number. Please help...

    Download past purchases - Support - Apple

  • I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.

    I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.
    Thank you.

    Thanks Mohammad - much appreciated.
    I also got a response from Apple who said that there was a problem related to fonts and the encryption.xml file
    Once we'd removed this we were able to upload the epub no problem.
    It's odd that the system seems to say that all is okay when it isn't. We have to rely on guesswork rather a lot using iBook Producer.
    Anyway, all sorted now and thank you again for your contribution.
    Best wishes and a Happy New Year!
    Sue

  • How can I re-download certain applications that did not download properly?

    I downloaded the creative suite but some apps such as photoshop and dreamweaver did not download properly. When I go to open the application I get the error message saying it may be damaged or incomplete. Is there a way to go back and download just the certain applications that did not download properly?

    In case of perpaptual license you can download the trial of presently avialable CS6 software from http://adobe.com/downloads and activate the software by using the serial number and Adobe ID.
    Trial of previous versions (CS3, CS4, CS5, CS5.5) can be downloaded from : http://prodesigntools.com

  • I paid for songs that are missing from my list where are they?

    i paid for songs that are missing from my list where are they?

    Correct.
    Audiobooks have never been available for redownlaod and have never been listed among the content that can be redownloaded.
    As always, it is your responsibility to back up your content.

  • How do I re-download iTunes Music purchases that did not download completely?

    Hi there, I have purchased quite a few music tracks that did not download properly, i.e. they only downloaded partially.
    How can I re-dowload these tracks please?

    Welcome to Apple Support Communities
    You can redownload all your purchases through iTunes. See -> Download past purchases - Apple Support

  • After buing keynote upgrade for lion, it did not download. What can I do?

    after buing keynote upgrade for lion, it did not download. What can I do?

    Log in to your App Store account, then go to the "Purchased" section and select the "Install" button.

  • How can I get a refund for an app that did not download/do not now want

    I decided to buy an app that cost £39.99. It did not download & still has not 24 hours later. Meanwhile iTunes have emailed a receipt for the payment. I have clicked on Report a Problem on the receipt but it does not lead anywhere. Suggestions please.

    Once you buy it you have bought it and Apple generally does not do refunds.  You can ask but it will have to be an exception.
    How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
    What can be done is try to redownload the app.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519). Additional tip at https://discussions.apple.com/message/24176756#24176756 Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right. Click on Purchased on the right side under Quick Links (see https://discussions.apple.com/message/26364186#26364186) You can re-download your available previous purchases.

Maybe you are looking for

  • Wrong project opens when double clicking on a project in project view

    This is really weird. I have a personal library that was created by importing my entire iPhoto library and a Pro library that was created by just importing groups of images and folders from one of my drives. Both libraries are 100% managed. When Aper

  • Can i open 2 windows under 2 different profiles at the same time?

    Both me and my sister use facebook at the same time but we keep having to log out, i was wondering if i could open 2 windows (i have 2 profiles) under different profiles at the same time?

  • Search results in 2D array format

    Hi, I need to display the search results in HTML TABLE (obtained as bean objects from Arraylist) using a JSP. But the display format should be like below: searchResult_1 searchResult_2 searchResult_3 searchResult_4 searchResult_5 searchResult_6 Next

  • Issue with iMovie

    I downloaded video clips to iMovie from my sony handycam.  On the camera, viewing of the clips are fine.  But when I view on iMovie, all clips are jumpy and grainy.  Help please

  • Aperture 3 making Apple books using Outlook 2011

    Hi all, I need to make several Apple books using library from aperture 3.  Problem is I cannot use Outlook '11 in mail preferences and still no solution (or I have not found one) that works like Aperture does with Entourage (now that I have removed t