TS1702 Problem with itunes store updating purchases

A few videos that I purchased with my ipad are not showing up on my iphone. Both devices have the latest software, also I purchased pages on my ipad and it doesn't show on my iphone.
Any suggestions?

Do you mean using the computer and cable?
I am really counting on icloud for sync between apple devices and it works fine with the exception mentioned.

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HT1589 problems with itunes after updating..can't locate some of my songs..some have an exclamation point beside them how do i get these songs back in my itunes

I'm having problems with itunes after updating. I've lost all my playlists,,finally played around with it and got the songs back but some have an exclamation point beside them and can't be located. they are songs i've purchased. I'm not very computer literate so this is a major problem. I have spent hours with this. I just want all my songs to play even though I'm not happy that I have to recreate my playlists. It would be so much easier if I knew and understood how to correct this. Has anyone else had this problem and if so..is there an easy way to correct it?

Not sure how this is an ipod touch question.
Perhaps you should post in the itunes forum.

Hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

I can not resolve my billing problem with iTunes store in India

I can not resolve my billing problem with iTunes store in India

Hi there puttockjuan,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

Problems with iTunes Store today?

Anybody else having problems with the iTunes Store today? A gift email to my girlfriend never arrived (I gifted an album) even thought it was re-sent 2x to different addresses, and is not in a spam folder; I haven't gotten emailed receipts for several transactions (although I know they went through - PayPal was charged and emailed its receipt), and I had trouble off and on all day getting through to the App Store to update apps.
I noted this on Twitter and Facebook and a number of friends replied that they were also having significant problems as well. Anyone know what's up?

To follow up, I re-sent the gift a third time late Friday (that's four attempts total), and it was successfully received and redeemed this morning (Saturday). I also received a response from iTunes Store support, whom I had contacted separately, which contained the gift code from the transaction and advice to send it directly to the recipient, but they did not acknowledge any problems with the Store.
I did get a number of responses on Twitter and Facebook from others who had iTunes Store problems yesterday, however.

TS1424 Is there a problem with iTunes Store

Is there a problem with iTunes Store

There are many iTunes Stores around the world running on multiple servers, so one may be having difficulties where all the others may still work. It will help if you'll tell us what country you're in and exactly what problem you're experiencing. Then any replies you get will be more likely to be applicable to your situation.
Regards.

Any news on the problem with iTunes Store?

I'm still unable to download anything from the store. The US site claims everything is fixed...

The problems with the store from yesterday were fixed judging by posts on here saying that it was working for them. If you are still having problems, and you can get online in other apps (e.g. Safari), then have you tried :
- disconnecting and reconnecting to your network
- doing a soft-reset of your phone (pressing and holding both the sleep and home buttons for about 10 to 15 seconds, ignoring the red slider, after which the Apple logo should appear, which is the equivalent of a reboot
- logging out and back into your account on your phone via Settings > iTunes & App Stores

Having problem with iTunes Store?

I have found out how to get iTunes store working again!!
You need to uncheck your proxy settings in your internet settings.
When I did this, iTunes store began working again.
Pass this to anyone you know who is having this problem.
irudy18

--------....if any of you have found a way to fix it i would really appreciate it if you told me how....thank u --------
only a work around until Apple realizes they have a problem... do not use the mouse scroll wheel in the itunes store, use your mouse manually....
see thread with over 100 posts search for "freeze" actually that produces dozens and dozens of threads, go to the "itunes for Mac" header category, and search for "freezing after 10.5.5 update"
jon.

HT3702 Problem with iTunes Store account billing

Dear Apple Customer Support!
I have an Apple ID and have a problem with an order.
After transfer money in to master card, I can not "edit payment information". I am sure that my card can payment all of amount owed in billing.
Would you please advise me incase.? I want to re-downoad app for MAC, Iphone and Ipad.
I have only 01 Master Card for shopping in itunes store!
My payment card account is active and has available funds to accommodate transactions
Many thanks for your kind help.
BR
Henry!
Apple APAC reply me but process not successful:
1) Make sure your billing information is correct on your iTunes account. -----------------> Yes, I am sure!
2) Check with your bank. ---------------> Yes. My bank answer that all of payment is nomal.
3) If your current card is still not being accepted, try using a different card.--------> I have only master card and I can not replace immediately. Now, I desperately need to purchase application for Mac, Iphone and Ipad.
After re-install Mac os and Ipad, all of app should be blank.
Would you please advice me why my payment method was declined?
Thank you very much!
<Personal Info Edited By Host>

These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
Is the address on your iTunes account (format and spacing) exactly the same as on your credit card ? If it is and your card isn't being accepted then try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Problems with Itunes store and Paypal account.

Hi - Recently I was purchasing an app from the store and it said there was a problem with my Paypal account. I use that account all the time and it was in good standing and nothing changed with the password etc.
So I went to the Itunes account, edited the paypal account information as I noticed that it was showing my email address and not my paypal address. After finishing the process successfully it still shows my email address and not my paypal address (they are different). What gives? How do I fix this???

Try changing your country selection in the iTunes Store page within iTunes to the one you are using now - seems resetting the country back to itself can help. Did for me.

Problems with Itunes Store and Youtube..

Hi,
Just wondering if anyone has had this same problem or if there's anyone who can help me out..
My iTouch used to connect to WiFi perfectly, but lately although it connects the same as always, everytime I try to go onto either youtube or the iTunes store, it keeps telling me it can't connect. Safari works fine & even youtube will work if you hit one of the "featured" videos, but I can't search for anything & the "most viewed" tab is non-exsistant.
I can't access the store at all.
As I've said, I used to be able to use all the wifi features with out any problems. I'm not sure whats gone wrong, it seems strange that safari works fine but the other two don't.
Has anyone any idea what could be wrong?
Thanks..:)

Hi Tiarna,
I think the use of these features is dependent on having an iTunes account,
check that you are signed into iTunes on your PC then resynch, might work?
If not, the usual reset - restore routine.
Dud.

Problems with iTunes Latest Update?

Have you had problems with your Apple devices after installing the latest iTunes update? If so, read below.
This is long but worth your time to read if you have a music library. I have the problem with my iMac and my iPhone 5. Maybe more devices but I'm not connecting them to my computer. On Saturday the 8th of December I connected my 5 to my iMac. It deleted all of my songs on my phone. Several attempts to put the songs back on my phone got only about 700 added. I had over 12,000 songs on my phone before the update deleted them. One of the tech's was able to help me get the songs back on my 5 but I don't know what this update has done to it. Then while looking at my library on my Mac I noticed that the ratings column was blank and the plays column blank too. I have over 35,000 songs on my computer and all with ratings so this is a big deal to me. I started calling Apple at 1:00 pm and talked to seven techs by about 6:30pm. One went to a supervisors computer and he checked to see if his ratings were there and they were not. He played the song and the rating returned so they asked me to play a song. While it was playing some of my ratings and plays returns so we thought that fixed it and ended the call. About ten minutes later all of them had disappeared again. I was assigned a senior advisor and was told I would be called back by a the software department within 48 hours. No call back yet. Since then I have had two entire songs disappear. I had written down that I had 35,297 songs and now have 35,295. Album and song names have also disappeared. I tried restarting my Mac but it did not help. Today I e-mailed my Apple contact and asked for an update on any progress made but have not heard anything. So here is my question to you. Is your music and video library all there after the latest update? Very likely not.

Sorry this happened to you, too. In my case, I still had another computer, a Mini, on which I had not made the update. Since my library is on its own HD, it was a simple matter of removing iTunes 11 and then copying 10.7 back onto the iMac. iTunes 11 is, IMO, Apple's biggest blunder in the nearly 29 years I've been using Macs.

Problems with Itunes store after upgrading to 7.3.2

I upgraded to 7.3.2 and now the Itunes store won't work. It takes forever to load and once it does half the pictures and icons cannot be shown. You can't buy any albums or songs because the buy icons are big red X's. Is anyone else out there having similar problems? Has anyone found a solution?

This is the same problem I am having but I got not response... I've tried the keychain first aid and disk utility but still no joy.

Problems with itune store

why is it every time i try to update apps i get a message saying that my account is not valid in the u.s store and that i need to switch it to the uk store i have gone into settings and it tells me that i am linked to the uk store
can anyone shed some light on this

Do you have an app or apps that were acquired from the US iTunes store?

How do I fix problems with iTunes Store timing out when I search for music?

So, I downloaded iOS 7 not too long ago. However, when I tried to do a search on the iTunes Store app, it keeps timing out (it also stalls when I attempt view a song list on a specific album. My phone has no cosmetic or liquid damage, and. I have already performed a soft reset on the phone. Does anybody have a solution, or is this just a bug in the new software that needs to be fixed?

Also having problems connecting to the App Store without it timing out.

TS1702 Problem with itunes store updating purchases

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