TS1702 Problems with Bell TV App

Trying to get the Bell TV APP to work. Connecting with Wi-FI. Works with my old 1st Gen Ipad, but same error all the time when I try to watch videos on my Ipad3.  "Error loading video. Try again Later [error 1521]".  I see by the reviews on the App store, I'm not the only one. Bell support is absolutly no help. they blame it on Apple.

Hi 193Vine,
Thanks for visiting Apple Support Communities.
You may find the suggestions in this article helpful for troubleshooting the Bell TV app:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
All the best,
Jeremy

Similar Messages

  • TS1702 Problem with the Music app on iPhone 4S

    In the music app on my iPhone 4S, I select the "Genres" tab at the bottom menu and when I click on "Rock" it takes me to my "Folk" albums.  In my iTunes on my MBP, they are correctly labeled and when the iPhone is connected to the computer, all seems well.  Has anyone else had any problems like this with this app?

    So sorry I just saw that there many people with the same problem as mine, sorry to spam you guys. I will write into the correct topic.

  • TS1702 Problem with Supercam HD app

    I purchased the supercam hd app but not working. I deleted the app and tried to download  it again, now it wants me to buy the app again - I paid $9.99!

    Under itunes,  go under purchased and download it from there.

  • TS1702 Is anyone having a problem with the smurfs app

    Just wondering if anyone is having problems with the Smurfs app.  Click on it to open it, it opens & then shuts down almost immediately.  Can anyone help?

    Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
    Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
    Thanks again!

  • TS1702 I am having a problem with the apple app Numbers.  It has been waiting for a week.  I can not open it or delete it

    I am having a problem with the apple app Numbers.  It has been waiting for a week.  I can not open it or delete it

    I found the images here: https://support.mozilla.org/en-US/questions/977542#answer-501598

  • HT4009 Do you understand me ? I want money back.Because I have problem with LINE In App Purchase.And no one try to resolve this problem.And the answer of NEVER LINE JAPAN they don't have responsibility.I think it will be effect with APPLE image also.I wan

    Do you understand me ? I want money back.Because I have problem with LINE In App Purchase.And no one try to resolve this problem.And the answer of NEVER LINE JAPAN they don't have responsibility.I think it will be effect with APPLE image also.I want you to help me everyways to refound my monet back.Could you?

    Contact iTunes Store Support.

  • Hello Apple? How do i fixed my problem with my ipad apps every time i open that apps it takes 10min. to play the games ant its getting LOST MODE and the ipad system is crashing

    How do i fixed my problem with my ipad apps every time i open that apps it takes 10min. to play the games ant its getting LOST MODE and the ipad system is crashing

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Have you tried closing all apps via the iPad's multitasking bar and then doing a soft-reset and seeing that helps ? To close all apps :
    iOS 7: double-click the home button to open the taskbar, and then swipe or drag each app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
    iOS 6 and below : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Strange problem with the mail app on an iPad

    I've got a bit of a strange problem with the mail app on an iPad - it's sending and receiving mail ok but won't let you delete mail. If you keep at it, it appears as if you have deleted mail (though takes a very long time as you just have to keep deleting it over and over again) -  but the size of the app still keeps going up - reached 600mb so far, even though there is hardly any mail or attachments (goes up quite a lot each time you try to delete anything) - any idea what's causing this and how I can fix it?
    It occasionally comes up with a dialogue panel saying to check my account settings, but I have checked those and they are fine. The little 'loading' icon just keeps spinning constantly too.

    go to Settings > Mail > your account > Advanced > Move Discarded Messages Into 
    and make sure that Deleted Mailbox is ticked, and not Archive Mailbox
    You can also adjust how long the deleted mail stays in the trash immediately below that.
    If you are talking about a gmail account, you may also have to login to your account on the gmail server and update the settings there.  This is what Barney previously posted about that:

  • TS3960 same problem with mavericks server app....tried additional ino solution did not work..any suggestions?

    TS3960: Server App or Server Admin can't connect to a newly upgraded Lion server
    same problem with mavericks server app....tried additional info solution did not work..any suggestions?
    All log in info is correct. will not accept worked fine on 10.8 just upgraded to 10.9 and will not work. deleted and reinstalled server app 3.0.1

    Figured it out....went to server...settings...check allow remote administration using Server

  • Is anyone having problems with the Health App and Withings?

    After upgrading to ios 8.1 I am still having a problem getting my Withings Health Mate data to correctly update my Healt Dashboard. The information that does show up on the different Dashboard widgets is way off. For example, I today walked 2400 steps according to Withings, but the Health Dashboard shows 10,700 steps (720,000 in smaller print on another line). It further shows my daily average at 313,000 steps! Ridiculous.
    Walking/Running distance for the days shows 22.5 miles with a daily average of 108 miles.....I'm not Barry Allen/The Flash.

    My problems with the Healt App are all over the map. The information on Withings Health Mate is totally accurate, and updates immediately.  I have their scale (since 2011) and wireless blood pressure monitor. Also, I find the heart rate senson on the iPhone 6 to work well, every time.
    This issue for me is with Apple's Health app. I get ridiculous readings on the Dashboards. For example, it shows my daily average in steps as 170,688, and miles walked at 80. Hardly! Additionally, the Dashbord widgets will disappear/reappear for no reason. I have tried switching the priority of data sources for the steps dashboard between Withings and my iPhone 6 (because it is indicated that the top source governs the dashboard info), to no avail.
    Lastly, I don't know how to interpret the infomration on the individual dashboards. On the same line as the word "Steps" there is a number, i.e. 14,272 steps, and just under it the word "Today." However, when I switch from "Day," "Week,," "Month," and "Year," those number don't change. Below the word Today is a number (which changes all the time), and at the bottom of the widget, just above the month (October now) is the number 1,149,749. Nice.
    I would like to get the Apple Watch next year, but if the Health App cannot be fixed I may not.

  • Here's My Problem With the Podcasts App

    So, here's my problem with the Podcasts app on my iPhone 5 - it relies too heavily on streaming and not enough on downloading and syncing. For most of my 8 hrs at work each day I am out of contact with my wireless carrier. And the hospitals IT dept has chosen to block whatever port the Podcasts app uses to stream content. So nothing over Wi-Fi either.
    As a result, all podcasts must being fully downloaded and ready to listen to prior to leaving for work. Unfortunately, even after fiddling with various settings in the app, I can't seem to get content to stick in the app. There are plenty of Unplayed episodes, but when I'm ready to listen, they're not really there and must be re-downloaded or streamed.
    Here's what I am going to try:
    • iTunes will continue do all of the downloading and syncing of podcasts to my iPhone
    • In each Podcast on the iPhone I have Subscribe "ON" and Auto-Download "OFF"
    I'm going to try this setup for a few days and see if it resolves my issue. Would appreciate any other observations and suggestions you might have. Cheers!

    Simple really:
    Delete the Podcasts app from your iPhone.
    Restart your iPhone.
    Continue managing your podcasts from iTunes, like you did under iOS 5.
    After restarting your phone, Podcasts will play via the Music app on your phone again.

  • I've a problem with my mail app

    I have a problem with my mail app, after upgrading mavericks.
    My mail app was worked well, before I upgrade.
    Now, my mail app is working only with icloud account.
    I can use my gmail account with safari or other web browsers, but not in the mail app.
    That was happening both of my macbook pro, and macbook air, but not on my iPad and iPhone.
    I tried deleting account and re added it, but that doesn't solve the problem.
    what should i do..??

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Problem with a few apps - A few Apps Greyed out

    Hello Guys,
    I have an iPAD 2 (64 Gig no 3G). I have the below problem with 4-5 apps
    - The App does not show up in any of the home screens
    - Search does not show the Apps
    - Search for the specific App in App Store shows that the App is installed, but there is no way i can delete these Apps from my iPAD  or use them
    - There was an update for one of the above missing Apps, but the update button was greyed out in the App Store.
    I want to use a few of the above Apps, but there is no way i can either use them or delete them.
    Any help is resolving the above is highly appreciated.
    Thanks,
    Lavanya.

    All,
    At last i resolved the problem ... To be franck ... it was not a problem to begin with. We forgot about some restrictions that we had set and the Apps that were missing were newspaper and music apps that were not sutable as per the rules that were set and so not showing up.
    Just though of posting this as this might help poeple like me running around
    Thanks,
    Satya.

  • I tried to restart my iPad due to problems with a Pinterest app that took up a lot of storage in the cache...now the apple logo comes up but will not start...it has recently been charged

    I tried to restart my iPad due to problems with a Pinterest app that took up a lot of storage in the cache...now the apple logo comes up but will not start...it has recently been charged

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
     Cheers, Tom

  • Is anyone else having problems with the overdrive app not working right after new apple update

    I am having problems with the overdrive app.  I am only allowed to read about twenty pages of a book and then it tries to load more pages but does not.  I have reinstalled the app but have the same problem. Any ideas.

    Have to talked to the developer? Gone to their site? Do they have an update out for the newer OS?

Maybe you are looking for

  • IPod connects to windows, not to Mac HELP PLZ

    I had my ipod connected to my windows for a couple of months, then i started downloading from my mac computer so in order to get the songs from my mac onto my ipod i connected it to the mac .... i recieved the message" would you like to authorize thi

  • Display attachments through WebDynpro Abap

    Hi all, I am currently working on the Generic Object Services and I manage to create attachment and retrieve them. however I can't find how to display attachments into a WebDynpro interface. The context: I have two applications which communicate with

  • Western Digital HD choice, somewhat directed towards the hatter

    I have two 250GB drive in my system: the stock seagate 250 GB, and the slowest western digital 250 GB kinda "budget" drive. The budget drive was given to me.. I would really like better performance under heavy high definition audio tracking with samp

  • MY POSSIBLE FIX for Time Machine preparing for ages every hour

    Like many others, i have had problems with Time Machines backups - ever since upgrading to 10.5.2. Every hour it would say 'preparing' for ages, and then, when it did finally backup, the data transfer was incredibly slow. Not to mention the amount of

  • Enhancing NUMBER_GET_NEXT when RETURNCODE is 1

    Hi, When NUMBER_GET_NEXT  return '1' we know that critical value reached. This return code set within NUMBER_GET_NEXT  >> PERFORM LOCAL_BUFFER routine. Requirement: when ever NUMBER_GET_NEXT returns '1' i have to send a mail to some fixed mail id. Th