TS1702 Purchased app not on desktop iPad

I purchased brushes app, it shows up in purchased items but is nowhere to be seen on iPad ??? Please help

Have you tried swiping from screen to screen to look for it? You may have moved it into a folder accidentally so look it folders as well.
Do a search for the app. Swipe to the right from the first home screen and type in the name of the app in the Spotlight Search field. If it shows up, tap on it to launch the app. After you launch the app, restart the iPad and see if it shows up.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If you still cant find the app - reboot the iPad. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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Purchased app not showing on ipad??

I purchased an app at the itunes store on my computer. I synced my ipad, but the app did not show up. It is in the "purchased" section of the app store, but the icloud symbol is shaded out and I cannot access it. Any ideas?

I would attempt to sign out and sign back in from the App Store, then try to redownload it.

TS1702 purchased app not showing up in app list

I recently purchased an app that shows up in my purchase history, but doesn't appear in the app store page with all other apps. How might I fix this?

If they were purchased using a different Apple ID than the one your phone is signed in to in Settings>iTunes & App Stores they won't appear until you sign into the other ID. They also won't appear if they are no longer available in the app store.

HT201272 is it possible to not use a credit card, to download already purchase apps for iPhone to iPad?

is it possible to not use a credit card, to download already purchase apps for iPhone to iPad?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

TS1702 Purchased apps are no longer visible in the app store purchased history. Affects both iPad and iPhone apps. Doesn't matter if I bought the app today or months ago. Where are the apps??

Why aren't apps showing in purchased history of the app store?

I have this issue also. Both lists (purchased and not on this ipad) attempt to refresh but seem to timeout and leave the page empty. Can only assume that there's an issue at Apples end. Quiet annoying though.

Any solution to unable to retrieve purchased apps in a new iPad - using same Apple ID, same country but different payment method.

Any solution to unable to retrieve purchased apps in a new iPad using same Apple ID, same country but different payment mode?

Hello there, Tag2011.
The following Knowledge Base article offers up great information on the process of downloading a previous purchase:
Download past purchases
http://support.apple.com/kb/ht2519
Particularly useful in your instance:
Before you begin
Sign in with the Apple ID that you used for the original purchase.
See which Apple ID you used to download an item.
See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store. If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country.
and then to download again:
Apps
Tap App Store.
If you're using an iPhone or iPod touch, tap Updates, then tap Purchased.
If you're using an iPad, tap Purchased.
Find the item that you want to download.
Tap the Download icon. After the app downloads, you can open it from the Home screen.
If you can't find the item that you purchased in the iTunes Store, report a problem with the item. You can report a problem with a purchase made within the last 90 days.
If you have a problem with an older purchase, contact iTunes Store support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Purchased apps not appearing

I have an iPad that has several purchased apps (specifically angry birds). I got an iPhone and angry birds is not available for transfer. What can I do?

There seems to be two problems with purchased apps not appearing. Both separate. For me, all I see is spinning circle until finally the app crashes. Everything else on the store works except the purchased app page. None of the posted solutions work for this type.
Others seem to be able to fix their problems with either signing out of the store and singing back in while, for some, just a hard reboot works.
Must be a bug somewhere that Only Apple can fix.

HT5624 i cant purchase apps., on my mini iPad i forgot my security question!

i cant purchase apps., on my mini iPad i forgot my security question!

Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to call/email apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html
http://support.apple.com/kb/HE57

Purchased Apps not appearing in purchased section!

My iPad was recently wiped out. As a result, I need to reload all of my apps from the app store. When accessing the 'Purchased' section on the app store, my purchased apps do not appear. The screen is blank. If you randomly click on the screen, the individual app wll appear on a new screen. However, I have a large quantity of apps to download, and I will not be able to do that for every app. Help!

There seems to be two problems with purchased apps not appearing. Both separate. For me, all I see is spinning circle until finally the app crashes. Everything else on the store works except the purchased app page. None of the posted solutions work for this type.
Others seem to be able to fix their problems with either signing out of the store and singing back in while, for some, just a hard reboot works.
Must be a bug somewhere that Only Apple can fix.

How do I transfer my purchased apps from my old ipad to my new ipad? All with the same Apple ID and Itunes account.

I just purchased a new Ipad with 4G yesterday and I am trying to transfer my purchased apps from my old Ipad to the new one. We have one Apple ID and one Itunes account that we are using.

Connect the old iPad to your computer, launch iTunes and then sync the iPad. A backup will be created when you sync the iPad and your purchased apps should transfer into your iTunes library on the computer. Just to be safe - manually transfer the purchases as well.
After the sync completes - right click on the iPad name on the left side under "Devices" and select - Transfer Purchases. Let the process complete - and just because I am OCD - I would sync one last time. Eject the iPad and quit iTunes.
Then connect your new iPad to the computer and launch iTunes again. You will be given the opportunity to set up as new or to restore from the backup of the old iPad. Choose backup from the iPad - let the process complete - and then follow that with a sync with iTunes to put all of the content that was on the old iPad onto the new one.

I was 3-4 updates behind on ipad. Did back-up, installed update to ipad now how do I get my purchased apps back on my ipad?

I was 3-4 updates behind on ipad. Did back-up, installed update to ipad now how do I get my purchased apps back on my ipad? I assume they didn't back up to cloud since that came with this update. I can see all my purchased apps but no way to transfer them back to my ipad from whereever they are. Wish itunes was more user friendly. Help please.

If you are running iTunes 11 and if you didn't figure this out yet, when you launch iTunes - go to View>Show Sidebar from the menu at the top of the screen. Once you can see the sidebar, iTunes looks so much more familiar.
The "new look" iTunes doesn't appeal all that much to me, I just want the functionality that I have always had. It's still there, its just been hidden with a lot of fluff and visual wow that I really don't care about .... Just my opinion.

HT203167 i set up iPhone as a new phone and just want to redownload old purchased apps not in list

i set up iPhone as a new phone and just want to redownload old purchased apps not in the list ("not on this phone").
a few apps don't exist and only exist on a computer with an old sync.
i don't want to sync, but I want those apps again.
if you can help, please let me know. Thanks!
Tony

Transferring information from your current iPhone to a new iPhone

Hi I have just upgraded my macbook to Maverick, but the Apps store doesn't connect to the dutch store/ apps, and I can't see my previous purchased apps as on my iPad, any idea ? thanks

Hi I have just upgraded my macbook to Maverick, but the Apps store doesn't connect to the dutch store/ apps, and I can't see my previous purchased apps as on my iPad, any idea ? thanks

Are you expecting to see the apps that you can see on the iPad, on the Mac?
iOS apps which run on your iPad and use the iOS operating system, won't run on your Mac, which usues a different operating system, OS X.

I am trying to purchase apps for my new iPad but cannot do so without answering my security questions, which I have forgotten the answers to. Help!

I am trying to purchase apps for my new iPad but must answer security questions to do so; however, I have forgotten the answers. Help!

Go to the Support button above right, connect to the Express lane, iTunes, Manage Account, then change password and security...content cannot be recovered so must be changed.

Purchased apps not appearing in history

Hi everyone,
I am writing you concerning a problem I have encountered with several apps on the appstore that, despite being bought, persistently refuse to appear on my list of purchased items. I have tried downloading them with different devices, even those that belonged to friends of mine, and the problem remained. It was impossible to find the apps in the purchase history.
The apps in question are the following:
- Phantom seeds
- Juniper's Knot
- The Raven by Edgar Allan Poe
- Ghost Trick : phantom detective
- Ace Attorney : Phoenix Wright Trilogy HD
- Pictures at an Exhibition -Free Adventure Gamebook
- London Detective Story - English Version
The common element amongst all the above apps is that they are free (some of them do have IAPs however). My problem is that if the apps are ever removed from the app store, I will have lost access to the content I have purchased.
Please feel free to try to download these apps on your idevices and you will see that they do not appear in the purchase history.
Do you know how this issue can be fixes? The developers have declined responsibility and referred me back to Apple's customer service.
Thanks in advance for any advice.
Best,
P

There seems to be two problems with purchased apps not appearing. Both separate. For me, all I see is spinning circle until finally the app crashes. Everything else on the store works except the purchased app page. None of the posted solutions work for this type.
Others seem to be able to fix their problems with either signing out of the store and singing back in while, for some, just a hard reboot works.
Must be a bug somewhere that Only Apple can fix.

TS1702 Purchased app not on desktop iPad

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