TS1702 recent purchase was a mistake, i want to get my money back
recent purchase was a mistake, i want to get my money back How the heck to I do this??? Can someone help.
Click on the support link and follow the links to the iTunes Express Lane support and make your request.
All sales are considered final, but all you can do is ask and see if they allow a refund.
Similar Messages
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I was double charged for a purchase i made. How do i get my money back for the second charge?
How do i get my money back for something the app store double charged me for?
Hey M_Hoag,
It would be best to report an issue with your purchase. The following resource outlines how to do so:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M. -
My 6 yr old made some purchases without my knowledge how did she do that and I want to know how to get my money back.
She did it by using a standard feature of the phone (detailed in the User Guide), that you didn't turn off (again detailed in the User Guide), before giving it to a child who doesn't yet have the skills to read and understand that same User Guide, you - as the phones owner - should have read.
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My account was hacked. How can I get that money back?
I was checking my checking account today and saw a $50 transaction to the iTunes store that I didn't make. I need that money. I can't afford a $50 loss like that. Can anyone help me get my money back?
Use the email form here > Apple - Support - iTunes Store - Contact Us
If you have not done so, change your Apple ID password.
Change password here > Apple - My Apple ID
Identifying legitimate emails from the iTunes Store -
Just purchased a movie on accident, can i get my money back?
i purchased a movie a few moments ago and i did not mean to, can i receive my money back? i don't want this movie!!
Just be aware that it up to the representative that takes your case as to whether or not to issue a refund. Unless someone else gets a hold of your device it's very hard to "accidentally" purchase an app or movie. They do keep notes on your file so that if this happens too often they will start to refuse refunds.
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I have an accidental purchase. What can i do to get my money back?
I did not mean to buy something because I already own it. I paused the download. What can i do to to be my money back?
You may not get a refund. All sales are final.
You can try contacting itunes support and asking for anexception.
http://www.apple.com/support/itunes
BTW, pausing the download will not stop the purchase. The purchase is made when you hit "buy". -
HT1933 Help!! iTunes charged me 9.99 for a song tht was only .99 How can I get my money back?
HOw do I get iTunes to fix my account? iTunes charged me 9.99 when it shoul have only been .99
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I purchased the linkin park new album but one of the songs was corrupted and would not download. But, I was charged. How do i get my money back onto my itunes card?
You must contact with iTunes support, but you can redownload your songs in iTunes Store > Purchased
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HT4009 Can I get my money back after my child purchased an in app purchase?
My child accidentally purchased an in app purchase for 99.99. Can I get my money back?!
Apple contact email, you can only do this once. Have your iDevice Restrictions on,
>Settings
>Require Password: Immediately
>Open iTunes on computer.
Quick Links
>Select Account
Purchase History
>See All
select the arrow ( -> )
Report A Problem -
I purchased an app and it was the wrong app. Not only that but it didn't download. How do I get my money back?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hello I think I have put too much info in my question. I do however need help getting my money back. Thank you for your help.
There are a few apps with variations on 'Bingo Blitz' as their name, at least one of which is paid for and a couple of others, whilst free to download, then allow in-app purchases to be made within them (you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases 'off').
If it's one of the free apps and you haven't made an in-app purchase within it then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I damaged my iphone 5s and want to get my photos back. It was submerged in water for a good five minutes (and is now in rice) but I'm pretty sure it's dead.
I really would like to get my photos back. I wasn't plugging in my iphone and backing up, I just assumed it did it automatically because about a week ago I had a message saying automatic backups were stopping as my icloud was full.
My work ipad is running on ios8 (as of a few days ago!) but my iphone was on ios7 as I didnt have enough space to install the update. This means that my icloud is now icloud drive and I cannot view the stuff from my ios7 device without upgrading it to ios8. Trouble is, I cant upgrade it because it's in a rice bowl.
Any help would be greatly appreciated! Any idea if I will be able to access my photos on icloud at all? I'm not very hopeful for my phone working again and downloading things that way!
Thanks!Photos that are in the cloud stay there until they are removed by a device that has the right privileges. If your iPad is logged in with the same AppleID, then doesn't it show the photos from iCloud?
You will only be on iCloud Drive if you expressly chose to upgrade. -
Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I just bought an ipad 2, it has not arrived but i would like to cancel the order because that was not the one I wanted. Do I get my money back if I make a return?
You will need to talk to Apple, they would be the only ones who can tell you. We are just a user to user forum here.
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TS1424 i purchased a video thinking it was a song, can i get my money back for it?
i accidently purchased a video thinking it was a song, what can i do? can i get my money back?
All sales are final
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