TS1702 Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?

Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

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HT3702 I was billed twice for the same products how can I claim my money back?

Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My Appstore account says that my security number don´t match but my credit card got charged 3 times in a row, how can I fix this, and how can I get my money back or the apps downloaded?

Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
Thanks in advance

Hi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

Am i the only one having issues with icloud??

ive tried to many times to access it and its not allowing it does anyone else have issues accessing it?

Given my personal experience with both the ReSound LiNX and Starkey Halos paired with my iPhone, i can confirm that the interplay between both hearing aids and the iPhone is far from perfect. However, I don't think it is more Apple's problem than it is ReSound or Starkey. Apple has developed technical and programming interfaces to work with a large universe of Bluetooth devices. Consequently, the responsibility for connecting really relies on the device manufacturers to craft devices that meet the connectivity standard as it is defined. That hearing aids experience struggles there doesn't surprise me. The miniaturization of circuitry and the functionality they can pack into very small devices is astonishing.....but also leads to compromise as any other micro-miniature device would have compromises.
My more immediate concern for you is that you have been told that you must disconnect your hearing aids from your iPhone before answering a land line handset. That doesn't sound right.

I bought a book for £10.99. When downloaded, it showed it had only 46 pages and had loads of spelling mistakes. How can I get my money back from iBooks?

I downloaded a book from iBooks and it only had 46 pages and had loads of spelling errors. How can I claim my money back? Before the download, it did not show how many pages the book contained like it normally does.

use the Report a Problem link on your receipt or in the purchases area of you iTunes account.

Am I the only one having issues Resound Linx?

Am I the only one having issues with my iPhone 5S and Resound Linx? Apparently it states in the brochure that it supposed to be high qualitiy sound, and work great with the iPhone. I am having issues, I have to disconnect my iPhone to accept a standard landline at home or work. Secondly it takes a few seconds to connect the ringing of the cell into the hearing aids which I either loose the call by missing it or have to connect it. It's unfortunate that Apple didn't take into consideration of having the cell ring right into a persons hearing aids like one of there competitors. Furthermore whomever wrote the brochure has clearly lied it's not true what is stated in the Resound Linx around the steaming quality, and iphone connection!!

Given my personal experience with both the ReSound LiNX and Starkey Halos paired with my iPhone, i can confirm that the interplay between both hearing aids and the iPhone is far from perfect. However, I don't think it is more Apple's problem than it is ReSound or Starkey. Apple has developed technical and programming interfaces to work with a large universe of Bluetooth devices. Consequently, the responsibility for connecting really relies on the device manufacturers to craft devices that meet the connectivity standard as it is defined. That hearing aids experience struggles there doesn't surprise me. The miniaturization of circuitry and the functionality they can pack into very small devices is astonishing.....but also leads to compromise as any other micro-miniature device would have compromises.
My more immediate concern for you is that you have been told that you must disconnect your hearing aids from your iPhone before answering a land line handset. That doesn't sound right.

HT4098 How can I get my money back from app store when I did not renew my app

I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?

These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Somone from China accessed my account and drained the money, how can i get my money back?

Somone from China accessed my account and drained the money, how can i get my money back?

That article only applies to previously purchased music, apps and books.
Currently iTunes does not allow for re-downloading movies. This may happen in the future with iCloud, but that remains to be seen.
Your best bet is going to be to contact iTunes via email here:
http://www.apple.com/support/itunes/contact.html?form=video&topic=Video%20Purcha ses&subtopic=Lost%20or%20Missing%20Items
Usually takes about 24 hours for a response.

HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh

HT3702 I been charge for app that I didn't order how can I get my money back ??

I been charge for apps that I never order , how can I get my money back ?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
If its not in your purchase history, you should report it to your credit card company instead.

HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

I order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?

i order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?

Did you order from the Apple on-line store? If so, see this link about canceling the order. However, it may be too late.
http://store.apple.com/us/help/viewing_changing_orders
 Cheers, Tom

The product I bought its not working as i expected, it doesn´t translate the exact information from pdf to excel, how can you help me or how can you return my money back....

how can you help me

What about adobé export PDF. ?
Enviado desde mi iPhone
El 07/05/2014, a las 23:00, Claudio González <[email protected]> escribió:
The product I bought its not working as i expected, it doesn´t translate the exact information from pdf to excel, how can you help me or how can you return my money back....
created by Claudio González in Adobe Reader - View the full discussion
If you bought Reader, you were swindled, because it's a free program. And it has never been able of converting PDF files to any other format.
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How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you

How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you

Apple does not have a presence here, this is a user to user forum. You would probably have more success contacting iTunes Support at http://apple.com/support/itunes/contact/.

TS1702 Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?

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