TS1702 Smurfs village app is a rip off!
Smurfs village app crashed and lost all my data. Have tried everything suggested by the developers and Apple website. How to get a refund on all the in app purchases I invested into this stupid rip off app?
Found the solution myself - again!
There's a problem with the Apple servers which is why some games aren't loading. You begin to open them only for them to automatically close and take you back to your home page.
Turn your iPhone on to airplane mode and you'll be able to access your game.
Apple and co. are working on the fix and advise you not to reinstal or troubleshoot yourself.
Similar Messages
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TS1702 Smurf village won't load
My smurf village app worked fine until this morning, now it won't load. The beeline screen pulls up like its loading but then goes back to my home screen... I tried restarting my iPad a few times and connecting to my computer and now am out of ideas...
I went to the source....
http://www.mysmurfsvillage.com/
you can turn on the airplane mode function so the app isn't trying to reach their server
there is currently a server issue but you can still get in your game to save crops, etc. -
I would and many others who purchased this app (emoji) this comes free under our setting on our phones but of course us new users wouldn't know that till after this app is purchased. I do feel we should be accredited on our accounts and this app removed or we will be deterred to purchase any more from the App Store. I think as us being customers we should come first, don't you?
I would and many others who purchased this app (emoji) this comes free under our setting on our phones but of course us new users wouldn't know that till after this app is purchased. I do feel we should be accredited on our accounts and this app removed or we will be deterred to purchase any more from the App Store. I think as us being customers we should come first, don't you?
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HT203167 GUN BROS app is a rip off!! and i would like my money or purchases reinstated
after purchasing power ups in app GUN BROS the app updated itself back to the original and i lost all my purchases which means i was pretty much robbed
Yes, you’ll need to upgrade to the latest version of iPhoto for $15. That is the only solution. You can read here if you wish: http://www.macworld.com/article/160380/2011/06/icloud_what_you_need_to_know.html
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TS1702 App rip off. Paid for it.....does NOT work. Will apple investigate these scammers?
App rip off. Paid for it.....does NOT work. Will apple investigate these scammers?
Which app?
Was this an iPad app or iPhone app. Your profile shows you have an iPhone 4s, but this is the iPad in the Enterprise forum. Please post in the proper forum.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was. I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.
I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here: ~/Library/Preferences/com.apple.helpviewer.plist That will take you right to that file.
(.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
You may want to read up on how to repair the disk if necessary or reintsall Lion > OS X Lion: About Lion Recovery
Apple - Find Out How - Mac Basics
How to "switch" from PC to Mac > Apple - Support - Switch 101
I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS. http://developer.apple.com/technologies/mac/ -
I just bought OS X Lion and now it says I need to go to the App store and pay even more money to get a newer iPhoto for PhotoStream to work between my iPhone and my computer. Is this a rip off to make us pay more $ or is there another way to update iPhoto?
Yes, you’ll need to upgrade to the latest version of iPhoto for $15. That is the only solution. You can read here if you wish: http://www.macworld.com/article/160380/2011/06/icloud_what_you_need_to_know.html
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Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!
And the processor limitations.
iPad: RAM - 256MB, Processor - 1 GHz Apple A4
iPad 2: RAM - 512MB, Processor - 1GHz dual-core Apple A5
iPad 3: RAM 1024MB, Processor - 1GHz dual-core Apple A5X
Similarily, the iPad 2 did not get Siri and some other features in iOS 6.
Cheers, Tom -
why I cannot update my ipad from 5.1.1 to latest versions? Some of the apps wouldn't work on the 5.1.1 . To buy a new ipad,would be a rip off. What is the solution?
The original iPad does not have the memory and processing power to run more recent version of the iOS. 5.1.1 is the latest it can run.
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Hi, I enjoy playing smurf village and have tried to play smurf life. I have downloaded it and it crashes, it never has actually started. I have never had this happen to another app during my 3 years on this iPad. I delete it then redownload it, it never works has anybody else had this problem? All suggestions would be appreciated
You don't mention what device and iOS version you are using so I'll give you a generic fix for now.
You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try to download and run the app again to see if the problem persists. -
I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF
And now because I want to communicate with apple support I have to go through the hectic website and community support, this is ridiculous.
I have 5 iPhones in my account and this makes me reconsider upgrading to iPhones again.
Why Apple put a phone number in the bank transaction, if there is nobody to talk to!!!!!!
I hope someone from Apple support can answer my question.Go to getsupport.apple.com. Or, call 1-800-MYAPPLE.
Just because an app is free to download doesn't mean that there aren't in-app purchases available.
Go to iTunes on your computer, log into the iTunes Store with your Apple ID & password, and check your purchase history. Be advised that all iTunes & App Store purchases are final. -
My youtube app is no longer working on my iphone 3. Others, with the same phone, are not having the problem. It works occassionally, but it's unpredictable. I've updated phone software, deleted the app, re-downloaded the app, turned the phone off and on...nothing.
You may have debris in your headphone jack blocking the sensor. Try blowing hard on the jack, and inserting/removing your headphones quickly multiple times to clear it.
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i did a sync with my ipod touch last night , didnt look at it till this morning and have spotted that a lot of apps i have purchased off the apple store have been deleted , and they are no longer available on the store , what happens now ? have i just flushed my money down the pan ? if so i wont be buying anything else!!
It is your responsibility to backup your purchases. Have you failed to do this?
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Smurf Village in app purchase problem
I have the smurf village game on the iphone, which I purchased through the itunes appstore. I was trying to buy some in game smurfberries, and the game asked me for my itunes password which i duley entered, but then it said that i wasnt a test user account and i needed to create a new acount in the sandbox environment, but didnt given me any links or anything.
I contacted Capcom to ask what to do and they told me to power down the phone and turn it back on again, and if that didnt work I had to contact Itunes. It didnt work and when i contacted itunes they basically told me that they only support with billing etc! So I am posting here, and hoping that some kind person will take pity on me and tell me what to do!
Thank you in advance kind peopleClick on Contact Support at the bottom of the left-hand column, then Contact iTunes Support on the right-hand side of the screen
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TS1702 Updated Smurf village, now all progress is gone..How can I fix this?
My daughter updated Smurf village. Now all progress is gone, but coins and smurberries are still there. She can't place any objects. How do we fix this?
Try contacting the developer/go to their support site.
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