TS1702 the apps on my iphone no longer have audio????

The apps on iphone no longer have audio.  When I try to increase volumn the ringer appears but the audio level dots do not appear????

If the switch is not in the wrong position try this
RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

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